User Manual

11
Troubleshooting
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Specications
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Problem Solution
The microphone
is connected, but
there’s no sound.
• Make sure both XLR connectors on the cable are fully inserted into the
plugs on the microphone and input device (conferencing system or mixing
board).
• Make sure your microphone is connected to an XLR port with phantom
power, and that the phantom power is turned on.
• If the LED indicator is off, touch the sensor pad to unmute the microphone.
See Talk/Mute above about programming the touch pad.
• Refer to your AV conferencing system’s user manual to ensure the input
settings are correct.
Troubleshooting
-20
Relative Response in dB
-30
-40
-50
-60
20
50
100 200 500
1K 2K
5K
10K
20K
Frequency in Hertz
0°
30°
60°
90°
120°
150°
180°
210°
240°
270°
300°
330°