User Manual
Problem Solution
One of the antenna 
reception indicators is 
always off.
This indicates that one of the antennas is not operating 
correctly. Replace the antenna on the side of the 
missing level indicator.
Note: The receiver will operate with only one antenna, 
but it will no longer operate as a true-diversity receiver. 
You will run a greater risk of interference or dropouts.
The receiver or the 
transmitter won’t operate. 
LOCKED appears on the 
screen.
Unlock either device by pressing and holding the Set 
button to access the menu mode. Scroll to the LOCK 
menu, and press the Set button to make the menu 
selection blink. Use the Up/Down buttons to select 
UNLOCK or ON W/LEVEL, and press the Set button 
(see page 18).
Pilot tone is on, squelch 
is on, but there is still too 
much interference.
Rescan to find a frequency that is free of interference, 
and sync your devices.
The receiver input signal 
is too high/too low.
•  Make sure you have selected the correct input level 
on the transmitter (line/mic) (see page 19).
•  Use the Up/Down buttons to adjust the transmitter 
output level.
Everything is set properly, 
but there is no signal from 
the microphone.
•  If you’re using a condenser microphone, make sure 
phantom power is turned on.
•  Make sure that pilot tone is activated on both the 
receiver and transmitter. If pilot tone is active on 
only one device, there will be no audio.
•  Make sure the transmitter is not muted.
My input device is not 
receiving signal from 
the receiver.
Signal is too low/too high.
•  Make sure you have made the correct connections 
to your input device.
•  Use the Up/Down buttons to adjust the receiver’s 
main output.
•  Refer to the input device’s user manual to enable 
the recording function.
I installed fresh batteries, 
but the battery meter 
does not read full.
The meter shows that the 
battery is fully charged, 
but the battery runs out 
sooner than expected.
Confirm that you have selected the correct battery 
type. To change the battery type, see the Battery 
section under Common Advanced Functions on 
page 30.
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Troubleshooting
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