SMH10R Low Profile Motorcycle Bluetooth® Headset & Intercom 900m Intercom 980yds Ultra Slim & Feather Light www.sena.
SMH10R © 1998-2014 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™, SMH10R™, SMH5™, SMH5-FM™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SM10™ are trademarks of Sena Technologies, Inc. or its subsidiaries.
SMH10R 1. INTRODUCTION……………………………………………………… 5 2. PACKAGE CONTENTS……………………………………………… 6 3. INSTALLING THE SMH10R ON YOUR HELMET………………… 7 4. POWERING ON/OFF AND CHARGING……………………………10 4.1 Powering On………………………………………………………… 10 4.2 Powering Off………………………………………………………… 10 4.3 Charging……………………………………………………………… 10 4.4 Low Battery Warning………………………………………………… 11 4.5 Checking the Battery Level………………………………………… 11 5. VOLUME ADJUSTMENT……………………………………………11 6. SMH10R CONFIGURATION SETTING……………………………12 6.
SMH10R 13. TWO-WAY INTERCOM……………………………………………28 23. SENA BLUETOOTH CONNECTION CASE STUDIES…………42 14. THREE-WAY CONFERENCE INTERCOM………………………31 24. OPERATION QUICK REFERENCE………………………………50 14.1 Start Three-way Intercom………………………………………… 31 14.2 End Three-way Intercom…………………………………………… 33 CERTIFICATION AND SAFETY APPROVALS………………………51 15. FOUR-WAY CONFERENCE INTERCOM………………………33 15.1 Start Four-way Intercom…………………………………………… 33 15.2 End Four-way Intercom…………………………………………… 34 16.
SMH10R Thank you for choosing the Sena SMH10R, Low Profile Bluetooth Stereo Headset and Intercom. With the SMH10R, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions from your GPS navigation system by wireless Bluetooth, and have intercom conversations in full duplex with a passenger or other motorcycle riders. The SMH10R is compliant with Bluetooth 3.
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SMH10R ouble Sided Adhesive Tapes •D for Battery Pack Holder • Velcro Pads for Main Unit 3. INSTALLING THE SMH10R ON YOUR HELMET English • Velcro Pad for Battery Pack To securely install the main unit of the SMH10R, you can use the velcro pad or double sided adhesive tape. Please follow the procedure below. 1. Peel off the cover of the adhesive tape of the velcro pad and attach it on the back plate of the main unit.
SMH10R 4. Attach the main unit to the velcro pad of your helmet. 5. You can also use double sided adhesive tape. Peel off the cover of the double sided adhesive tape and attach it to the back plate of the main unit. Then do the step 2 and peel off the other side cover of the adhesive tape and attach the main unit on the left side of your helmet. 8 6. Place the speakers in the helmet along with the velcro pads, centered to your ear, in the ear pockets of the helmet.
SMH10R 9. You can attach the battery pack on the inside of your helmet. Attach the adhesive tape of the velcro pad on the back plate of the battery pack. Place the battery pack inside of your helmet as seen in the picture below. 9 English In the case of the wired microphone, attach the velcro pad for the wired microphone to the inside of the chin guard for fullface helmets. Place the wired microphone on the velcro pad and attach the microphone connector to the 2 pin connector of the main unit cable. 8.
SMH10R 4. POWERING ON/OFF AND CHARGING You can charge the SMH10R on a helmet by connecting the supplied USB power & data cable or cigarette charger. You can use any standard micro-USB cable to charge the SMH10R. 4.1 Powering On Press the Center Button and the (+) Button at the same time for 1 second to power on. The blue LED turns on and you will hear ascending beeps and “Hello”. 4.
SMH10R 4.5 Checking the Battery Level You can check the battery level in two different ways when the headset is powering on. 4.5.1 LED Indicator When the headset is powering on, the red LED flashes rapidly indicating the battery level. 5. VOLUME ADJUSTMENT English 4.4 Low Battery Warning When the battery is low, the blinking blue LED in stand-by mode turns to red and you will hear mid-tone triple beeps and a voice prompt, “Low battery”.
SMH10R 6. SMH10R CONFIGURATION SETTING You can set the configuration of the SMH10R by the voice menu instructions as below. 1. To enter the voice configuration menu, press and hold the Center Button for 12 seconds until the LED shows solid blue and you hear high tone double beeps. You will also hear the voice prompt saying “Configuration menu”. 2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item as below. 3.
SMH10R 6.1 Mobile Phone Pairing 6.3 Phone Selective Pairing “Phone pairing” Voice Prompt “Phone selective pairing” Factory Default N/A Factory Default N/A To go into mobile phone pairing mode, tap the (+) Button or the (-) Button until you hear the voice prompt, “Phone pairing”. Please refer to section 7.1 for details on mobile phone pairing. If you tap the (+) or the (-) Button, you can exit from the phone pairing mode. 6.
SMH10R 6.5 Assigning Speed Dial Voice Prompt Note: “Speed dial” Factory Default N/A Execute Tap the Center Button 1. To assign a phone number as a speed dial, tap the (+) Button or the (-) Button until you hear a voice prompt saying “Speed dial”. 2. Tap the Center Button, and you will hear a voice prompt saying “Speed dial one” and “Phone connected”. 3. Tap the (+) Button or the (-) Button to select one of three speed dial numbers and you hear a voice prompt saying “Speed dial (#)”. 4.
SMH10R 6.7 Enabling/Disabling Voice Activated Intercom “VOX intercom” Voice Prompt Factory Default Disable Factory Default 3 Enable / Disable Tap the Center Button Level Adjustment Tap the (+) Button or the (-) Button (1 ~ 5) Apply Tap the Center Button Tap the (+) Button or the (-) Button until you hear the voice prompt, “VOX intercom”. If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by speaking any word loudly enough.
SMH10R 6.12 Reset to Factory Default Setting - Voice prompts for battery level Indicator - Voice prompts for factory reset Voice Prompt 6.10 Enabling/Disabling Sidetone Voice Prompt “Sidetone” Factory Default Disable Enable / Disable Tap the Center Button Sidetone is the sound of your own voice as picked up by your headset’s microphone and reproduced in your own ear, by your own speaker. It helps you to naturally speak at the correct level according to varying helmet noise conditions.
SMH10R Tap Center Button Phone Pairing None Multipoint Pairing None Phone Selective Pairing None Media Selective Pairing None Speed Dial Execute VOX Phone Enable / disable VOX Intercom Enable / disable VOX Sensitivity - Set up 1 /2 / 3 / 4 / 5 or cancel - Enter adjustment mode - Save and exit Voice prompt Enable / disable Sidetone Enable / disable Delete All Pairings Execute Factory Reset Execute Exit Configuration Execute 7.
SMH10R 7.1 Mobile Phone Pairing 1. To enter the voice configuration menu, press and hold the Center Button for 12 seconds until you hear the voice prompt, “Configuration menu”. 2. By tapping the (+) Button, you will hear the voice prompt, “Phone pairing”. 3. Search for a Bluetooth device on your mobile phone. Select Sena SMH10R in the list of devices detected on the mobile phone. 4. Enter 0000 for the PIN. Some mobile phones may not ask for a PIN. 5.
SMH10R If you have a stand alone Bluetooth stereo device, follow the pairing procedure separately. The procedure is the same as the procedure given in “7.1 Mobile Phone Pairing”. Note: 1. I f a Bluetooth connection between the headset and a mobile phone is disconnected, press the Center Button for 3 seconds until you hear a high tone single beep to recover the Bluetooth connection immediately. 2.
SMH10R 5. The GPS confirms that pairing has completed and the SMH10R is ready to use. You will hear the voice prompt, “Your headset is paired”. 6. If the pairing process is not completed within three minutes, the SMH10R will return to stand-by mode. The pairing diagram for multipoint GPS pairing is shown in the figure below. 7.4.
SMH10R Note: 7.5 P airing with the Sena SR10 Bluetooth Two-way Radio Adapter The Sena SR10 is a Bluetooth two-way radio adapter for group communication, and uses HFP as do most motorcycle specific GPS navigation systems. If you pair the SMH10R with an SR10 by multipoint pairing, the SMH10R is able to have two HFP devices at the same time: a mobile phone and the Sena SR10. 1.
SMH10R 8. PAIRING WITH SELECTIVE PROFILE: HFP OR A2DP STEREO Smart Phone If you have a MP3 stereo music phone such as a smartphone, sometimes you may need to selectively use the SMH10R for A2DP stereo music only or for mobile phone handsfree only. This instruction is for advanced users who want to pair the SMH10R to their smartphones with only one selective profile: A2DP stereo for music or HFP for phone call.
SMH10R 8.2 Media Selective Pairing: A2DP Stereo Music Only 1. To enter the voice configuration menu, press and hold the Center Button for 12 seconds until you hear the voice prompt, “Configuration menu”. 2. Tap the (+) Button four times and you will hear the voice prompt, “Media selective pairing”. 3. Search for Bluetooth devices on your smartphone. Select Sena SMH10R in the list of devices detected on your phone. 4. Enter 0000 for the PIN. Some smartphones may not ask for a PIN. 9.
SMH10R 5. The intercom pairing queue is “Last-Come, First-Served”. If a headset has multiple paired headsets for intercom conversations, the last paired headset is set as the “first intercom friend”. The previous intercom friend becomes the “second intercom friend”, and “third intercom friend”. A B D Note: C For example, after the pairing procedures listed above, headset D is the first intercom friend of headset A.
SMH10R The SMH10R operates in the following order of priority: (highest) Mobile phone, I ntercom, Music sharing by Bluetooth stereo music, (lowest) Bluetooth stereo music A lower priority function is always interrupted by a higher priority function. For example, stereo music is interrupted by an intercom call, and intercom conversation is interrupted by an incoming mobile phone call. 11. STEREO MUSIC English 10. FUNCTION PRIORITY You can listen to stereo music from your Bluetooth wireless audio device.
SMH10R 2. To play or pause music, press the Center Button for 1 second until you hear a mid-tone double beep. 3. To track forward or track back, press the (+) Button or the (-) Button for 1 second until you hear a mid-tone single beep. You can stop music streaming while you are listening to the music by pressing the (-) Button for 4 seconds until you hear high tone double beeps. 26 12. MOBILE PHONE CALL MAKING AND ANSWERING 12.1 Mobile Phone Call Making and Answering 1.
SMH10R 12.2 Speed Dialing You can quickly make a phone call by using the voice speed dial menu. 1. To enter into the voice speed dial menu, press and hold the (+) Button for 3 seconds and you will hear a mid-tone single beep and a voice prompt saying “Speed dial”. 2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item. 3.
SMH10R Answer Tap the Center Button or Say “Hello” End Press the Center Button for 2" Reject Press the Center Button for 2" Call Speed Dial Voice Command Use phone keypad Press the (+) Button for 3" Press the Center Button for 3" Mobile Phone Call Button Operations 13. TWO-WAY INTERCOM 13.1 Start and End Two-way Intercom 1.
SMH10R Terminate End Two-way Intercom Conversation Start intercom End intercom 1st intercom friend 2nd intercom friend 3rd intercom friend Single tap Double tap Triple tap Single tap Start & End Two-way Intercom 13.2 Voice Activated Intercom (VOX Intercom) If VOX Intercom is enabled by the configuration setting as described in section 6.6, you can initiate an intercom conversation with the last connected intercom friend by speaking any word loudly.
SMH10R prompt, “Intercom requested”. In this case, the intercom call does not override the mobile phone call because intercom has a lower priority than a mobile call. You have to hang up the mobile phone call to make or receive an intercom call. 13.4 Intercom and GPS If you pair a Bluetooth GPS to the SMH10R as described in 7.4 of this user's guide, you can hear the turn-by-turn voice instructions of the GPS while having an intercom conversation.
SMH10R Smart Phone HFP + Mobile Phone Pairing A2DP Two-way Radio Wired Connection Audio from Two-way Radio Sena SR10 SMH10R Multipoint Pairing Wired Connection Wired Connection Intercom Intercom Pairing GPS English 14. THREE-WAY CONFERENCE INTERCOM 14.1 Start Three-way Intercom You (A) can have a three-way conference intercom with two other SMH10R friends (B & C) by establishing two intercom connections at the same time.
SMH10R rin Pa i (A) g First Friend (B) rin (A) 3. The second intercom friend (C) may join the intercom by making an intercom call to you (A). i Pa g 1. You (A) need to be paired with two other friends (B & C) for three-way conference intercom. Second Friend (C) 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
SMH10R Center Button 15. FOUR-WAY CONFERENCE INTERCOM 15.1 Start Four-way Intercom You can have four-way conference intercom with three other SMH10R users by adding one more intercom participant to the three-way intercom. While you are having three-way intercom as above in section 14.1, a new participant (D), who is an intercom friend of your intercom friend (C), may join the conference intercom by making an intercom call to your intercom friend (C).
SMH10R 15.2 End Four-way Intercom As in the case of three-way intercom, you can completely exit from the four-way conference intercom or just disconnect a single intercom connection. 1. Press the Center Button for 1 second until you hear a beep to terminate four-way conference intercom. It terminates the intercom connections between you (A), and your intercom friends (B) and (C). 2. Tap or double tap the Center Button to disconnect the intercom connection with one of the two intercom friends accordingly.
SMH10R You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support the Bluetooth Hands-Free Profile (HFP). The working distance may differ depending on the performance of Bluetooth headset that it is connected to. In general, it is shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile. 17.
SMH10R 17.3 Three-way Universal Intercom You may make a three-way Universal Intercom connection with two SMH10Rs and one non-Sena Bluetooth headset. If the intercom connection is made, all headsets connected cannot use the mobile phone call function since the connection between the headset and the phone is disconnected temporarily. If you disconnect the intercom call, the mobile phone connection is made again automatically so that you can use a mobile phone call function.
SMH10R (A) (B) (C) 5. You may disconnect the three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section, “14.2 End Three-way Intercom”. 17.4 Four-way Universal Intercom You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three SMH10Rs and one nonSena Bluetooth headset or 2) two SMH10Rs and two non-Sena Bluetooth headsets.
SMH10R 2. The other SMH10R (C) may join the intercom by making an intercom call to you (A). (A) 4. Now two SMH10R headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom. (C) (A) (D) (B) (B) 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the SMH10R (C).
SMH10R (A) (B) (C) (D) Note: The Universal Intercom affects both the phone call connection on a nonSena and the multipoint connection on a Sena headset. - If the non-Sena headset does not support a multipoint connection then a phone call connection will be unavailable while using the Universal Intercom. - If the non-Sena headset (that has been paired to the Sena headset) is powered on and is automatically connected, then the multipoint connection of the Sena headset will be deactivated.
SMH10R 18. THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. While having a mobile phone call, make an intercom call to one of your intercom friends (B, C or D) by tapping the Center Button once, twice or three times to form a three-way conference call with the person on the mobile phone line.
SMH10R When the SMH10R is not working properly or is faulty for any reason, you may reset it by pushing the pin-hole reset button at the front of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second using light pressure. The SMH10R will be switched off, and you have to turn the system back on and try again. However, this will not restore the headset to the factory default settings. 22. FIRMWARE UPGRADE English 21.
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SMH10R Case 2 Case 3 English GPS - Mobile Phone Pairing Bluetooth GPS* Bluetooth GPS* Mobile Phone Mobile Phone Pairing Mobile Phone Pairing Intercom Pairing Bluetooth Pairing Procedure GPS - Mobile Phone Pairing Mobile Phone Pairing Intercom Pairing Bluetooth GPS* zumo 550/660/665, TomTom Rider Usage • GPS zumo 660/665: GPS instruction, phone call, listening to music zumo 550, TomTom Rider: GPS instruction, phone call • Intercom Intercom Pairing Multipoint Pairing Mobile Phone Bluetooth Pairing
SMH10R Case 4 Case 5 Mobile Phone Mobile Phone Mobile Phone Pairing Mobile Phone Pairing GPS Intercom Pairing Mobile Phone Pairing Bluetooth GPS* Intercom Pairing Mobile Phone Pairing Motorcycle Bluetooth Audio System* Music Bluetooth Pairing Procedure Mobile Phone Pairing Mobile Phone Pairing Intercom Pairing Bluetooth GPS* Yupiteru, smartphone apps Usage • Mobile Phone: phone call • GPS: GPS instruction • Intercom 44 Bluetooth Pairing Procedure Mobile Phone Pairing Mobile Phone Pairing Interco
SMH10R Case 6 Mobile Phone Mobile Phone Pairing English Bluetooth Pairing Procedure Mobile Phone Pairing Mobile Phone Pairing Multipoint Pairing Intercom Pairing Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Motorcycle Bluetooth Audio System* BMW R1200RT, K1600GT, K1600GTL Intercom Pairing Mobile Phone Pairing Motorcycle Bluetooth Audio System* Multipoint Pairing Music Usage • Mobile Phone: phone call • Motorcycle Bluetooth Audio System: listening to music • GPS: GPS instruction • Intercom B
SMH10R Case 7 Bluetooth Pairing Procedure Mobile Phone Pairing Multipoint Pairing Intercom Pairing Mobile Phone GPS Mobile Phone Pairing SR10 Multipoint Pairing Two-way Radio Intercom Pairing Radar Detector 46 Usage • Mobile Phone: phone call • SR10: two-way radio, GPS guidance, Radar detecting signal • Intercom
SMH10R Case 8 GPS Mobile Phone Pairing Mobile Phone Pairing Bluetooth GPS* Mobile Phone Pairing MP3 Player Intercom Pairing English Mobile Phone Bluetooth Pairing Procedure GPS - Mobile Phone Pairing Mobile Phone Pairing Mobile Phone Pairing Intercom Pairing Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Usage • GPS: phone call, GPS instruction • MP3 Player: listening to music • Intercom 47
SMH10R Case 9 Bluetooth Pairing Procedure Mobile Phone Pairing Mobile Phone Pairing Mobile Phone Pairing Multipoint Pairing Intercom Pairing Mobile Phone Mobile Phone Pairing GPS SM10 SR10 Multipoint Pairing Mobile Phone Pairing Two-way Radio Intercom Pairing Mobile Phone Pairing Radar Detector 48 Usage • Mobile Phone: phone call • SR10: two-way radio, GPS instruction, Radar detecting signal • SM10: listening to music/sharing • Intercom
SMH10R Case 10 Mobile Phone Mobile Phone Pairing English Bluetooth Pairing Procedure Mobile Phone Pairing Mobile Phone Pairing Mobile Phone Pairing Multipoint Pairing Intercom Pairing Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Multipoint Pairing Intercom Pairing Mobile Phone Pairing SM10 Mobile Phone Pairing Bluetooth GPS* Usage • Mobile Phone: phone call • GPS: GPS instruction • SM10: listening to music/sharing • Intercom OR Motorcycle Audio System MP3 Player 49
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SMH10R FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules.
SMH10R Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Bluetooth License The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license.
SMH10R Please ensure that the product is properly used by observing the warnings and cautions below to prevent any risk and/or damage to property. Product Storage and Management • Keep the product free of dust. It may damage mechanical and electronic parts of the product. • Do not store the product in high temperatures as this may reduce the life span of electronic devices, damage the battery, and/or melt plastic parts of the product. • Do not store the product in cold temperatures.
SMH10R • Do not use the product near hazardous explosives. When there are near any explosion hazards, turn off the power and heed any regulations, instructions, and signs in the area. • When using the product, drive at a low speed (slower than 35km/h) for safety. In addition, be certain to conform to laws regarding the use of communications devices while driving. • Do not put the product where it may hamper the driver's vision or manipulate it while driving. This may cause traffic accidents.
SMH10R Limited Warranty Limited Warranty Sena Technologies, Inc. (“Sena”) guarantees the product quality based on the technical specification stated in the product manual, and data regarding product warranty. Here, product warranty extends to the product only. Sena will not be liable for any loss, damage of human life, or loss of property which may result from using the product beyond defective parts or flaws that occur due to problems in manufacture.
SMH10R 4. You must be an adult who can take responsibilities for using the product. 5.
SMH10R Liabilities Disclaimer In addition to damages which may occur due to the use of the product, Sena will not be liable for damages of the product which occur due to the following events. • In the event the product is misused or used for purposes other than its intended purposes. • In the event the product is damaged because the user does not follow the content of the product manual. • In the event the product is damaged because it has been left unattended or has undergone any other accident.
SMH10R Warranty Service To obtain product warranty service, send the defective product, at your expense, to the manufacturer or the seller along with proof of purchase (a receipt that shows the purchase date, a product registration certificate of the Website, and other relevant information). Take necessary measures to protect the product. In order to get a refund or replacement, you must include the whole package as it was purchased.
1.3.0 www.sena.com User's Guide for Firmware v5.
