English Bluetooth® Communication Cheek Pad System for HJC® IS-17 SP36 www.sena.
10Upad © 1998-2016 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries.
10Upad 1 INTRODUCTION........................................................................................................5 2 PACKAGE CONTENTS.............................................................................................6 3 INSTALLING THE 10Upad ON YOUR HELMET......................................................7 4 GETTING STARTED..................................................................................................8 4.1 4.2 4.3 4.4 4.5 4.
10Upad 14.4 Media Selective Pairing.........................................................................................................36 14.5 Assigning Speed Dial............................................................................................................36 14.6 Enabling/Disabling Audio Boost............................................................................................37 14.7 Enabling/Disabling Voice Activated Phone Answering...............................................
10Upad The 10Upad features: English 1 INTRODUCTION • Bluetooth intercom up to 900 meters (980 yards)* • Four-way intercom Thank you for choosing the Sena 10Upad Motorcycle Bluetooth Communication Cheek Pad System for HJC IS-17. With the 10Upad, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders.
10Upad Key Specifications: • Bluetooth 4.1 • Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), Audio Video Remote Control Profile (AVRCP), and Bluetooth Low Energy (BLE). 2 PACKAGE CONTENTS • Cheek Pad System Left • Cheek Pad System Right The max Antenna gain is 0.
10Upad 1. Remove the cheek pads from your HJC helmet. 2. Install the left 10Upad cheek pad on the left side of the helmet. English 3 INSTALLING THE 10Upad ON YOUR HELMET 2 1 3. Install the right 10Upad cheek pad on the right side of the helmet.
10Upad 4. Connect the connection cables and store it behind the internal padding of the helmet. 4 GETTING STARTED 4.
10Upad 4.4 Checking the Battery Level To power on the headset, press the Center Button and the (+) Button at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the Center Button and the (+) Button at the same time while hearing descending beeps and a voice prompt, “Goodbye”. When the headset is powering on, the red LED flashes rapidly indicating the battery level. 4.4.1 LED Indicator 4 flashes = High, 70 ~ 100% 3 flashes = Medium, 30 ~ 70% 4.
Upad 4.5 Volume Adjustment 4.6 Sena Softwares You can easily adjust the volume by tapping the (+) Button or the (-) Button. You will hear a beep when the volume reaches the maximum or minimum level. The volume is set and maintained independently at different levels for each audio source even when you reboot the headset. For example, once you set the volume for mobile phone handsfree, it will not change even if you adjust the volume for your Bluetooth MP3 music.
10Upad Before using the 10Upad Bluetooth headset with any other Bluetooth devices for the first time, you will need to pair them together. You can pair the 10Upad with Bluetooth mobile phones, Bluetooth stereo devices such as MP3 players, or motorcycle specific Bluetooth GPS navigation, and with other Sena Bluetooth headsets. The pairing operation is required only once for each Bluetooth device. The headset remains paired with the devices and automatically reconnects to them when they are within range.
10Upad 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 Typical Bluetooth headsets can connect with only one Bluetooth device, but a second mobile phone pairing allows the headset to connect with another Bluetooth device such as a second mobile phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter. 1. Press and hold the Center Button for 10 seconds until you hear a voice prompt, “Configuration menu”. 2.
10Upad When you are using a smartphone, sometimes you may need to selectively use the 10Upad for A2DP stereo music only or for mobile phone handsfree only. These instructions are for advanced users who want to pair the 10Upad to their smartphones with only one selective profile: A2DP for stereo music or HFP for phone calls. If you have previously paired a mobile phone to the 10Upad, you must clear the previous pairing list on both devices: the mobile phone and the 10Upad.
10Upad 5.4 Intercom Pairing 5.4.1 Pairing with Other 10Upad Headsets for Intercom Conversation The 10Upad can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two 10Upad headsets (A and B) that you would like to pair with each other. 2. Press and hold the Center Button for 5 seconds, then you will hear a mid-tone single beep and the voice prompt, “Intercom pairing”. 3.
10Upad Note: 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10Upad can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models. Note: The SMH5 cannot participate in three-way or four-way conference intercom with the 10Upad. The SMH5 has a limited capability of having two-way intercom with other Sena headsets.
10Upad 6 MOBILE PHONE, GPS, SR10 6.1 Mobile Phone Call Making and Answering 1. When you have an incoming call, tap the Center Button to answer the call. 2. You can also answer the incoming call by loudly speaking any word of your choice if Voice Activated Phone Answering (VOX Phone) is enabled, unless you are connected to intercom. 3. To end a call, press the Center Button for 2 seconds until you hear a mid-tone single beep, or wait for the called person to end the call. 4.
10Upad 6.2 Speed Dialing (1) Last number redial (4) Speed dial 3 (2) Speed dial 1 (5) Cancel (3) Speed dial 2 Note: 1. Make sure that you connect the mobile phone and the headset to use the speed dial function. 2. You need to assign speed dial numbers before using the speed dial (please refer to section 14.5, “Assigning Speed Dial”). 17 English You can quickly make a phone call by using the voice speed dial menu. 1.
10Upad 6.3 GPS Navigation If you pair a Bluetooth GPS to the 10Upad as described in section 5.2, “Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10”, you can listen to GPS instructions wirelessly. Tap the (+) Button or the (-) Button to adjust volume. The GPS voice instruction interrupts intercom conversation but it is automatically reestablished after the GPS voice instruction ends. 6.
10Upad 7.2 Music Sharing Note: 1. Both you and your intercom friend can remotely control music playback such as track forward and track back. 2. Music sharing will be paused when you are using your mobile phone or listening to GPS instructions. 8 INTERCOM English You can start sharing music with an intercom friend using Bluetooth stereo music during a two-way intercom conversation (please refer to section 8.1, “Two-way Intercom”).
10Upad 8.2 Three-way Intercom 8.1.2 Ending Two-way Intercom You can end an intercom conversation by using the Center Button. Press and hold the Center Button for 1 second to end any intercom. Or, you can single tap to end intercom with the first intercom friend, double tap to end intercom with the second intercom friend, and triple tap to end intercom with the third intercom friend. 1st intercom friend 2nd intercom friend 3rd intercom friend Start/End Two-way Intercom Conversation 20 8.2.
10Upad g rin rin g Pa i i Pa (A) 3. You (A) can call the second intercom friend (C) by double tapping the Center Button, or the second intercom friend (C) may join the intercom by making an intercom call to you (A). (A) First Friend (B) Second Friend (C) 2. Start an intercom conversation with one of the two friends in your intercom group. For example, you (A) may start an intercom conversation with the intercom friend (B). Or intercom friend (B) may start an intercom call with you (A).
10Upad 8.2.2 Ending Three-way Intercom 8.3 Four-way Intercom You can completely terminate the conference intercom or just disconnect an intercom connection with one of your active intercom friends. 1. Press the Center Button for 1 second until you hear a beep to terminate three-way conference intercom completely. It terminates both intercom connections with (B) and (C). 2. Tap or double tap the Center Button to disconnect intercom connection with one of the two intercom friends accordingly.
10Upad Center Button Operation Result Press for 1 second Disconnect (B), (C) & (D) Single tap Disconnect (B) Double tap Disconnect (C) & (D) End Four-way Intercom Note: Multiple headsets are connected during multi-way intercom. With various signals interfering each other, the intercom distance of multi-way intercom is relatively shorter than that of two-way intercom. 9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT English 2.
10Upad 2. When you have an incoming intercom call during a mobile phone call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, “Intercom requested”. In this case, the intercom call does not override the mobile call because intercom has lower priority than mobile call. You have to hang up the mobile phone call to make or receive an intercom call. 3.
10Upad Group Intercom allows you to instantly create a multi-way conference intercom with three other most recently paired headsets. 1. Go through intercom pairing with up to three headsets you want to have Group Intercom with. 2. Tap the (+) Button and (-) Button simultaneously to begin Group Intercom. The LED will flash blue and red simultaneously and you will hear a voice prompt, “Group intercom”. 3. To terminate Group Intercom, press the Center Button for 1 second during Group Intercom.
10Upad 1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the Universal Intercom. 2. As for Sena headsets, the Universal Intercom affects the multipoint connection. 3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal Intercom.
10Upad 11.3 Three-way Universal Intercom You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom connection method as you would between other Sena headsets. You may single tap the Center Button to begin an intercom conversation with the first intercom friend, double tap with the second intercom friend, and triple tap with the third intercom friend. You may make a three-way Universal Intercom connection with two 10Upads and one non-Sena Bluetooth headset.
10Upad 2. Start an intercom conversation with non-Sena Bluetooth headset (B) in your intercom group. For example, you (A) may start an intercom conversation with non-Sena Bluetooth headset (B). The non-Sena Bluetooth headset (B) may also start an intercom call with you (A). (A) (B) (C) (A) 28 (A) (B) 3. The other 10Upad (C) may join the intercom by making an intercom call to you (A). (B) 4.
10Upad 11.4.1 Four-way Universal Intercom Case 1 You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 10Upads and one non-Sena Bluetooth headset or 2) two 10Upads and two non-Sena Bluetooth headsets. Two 10Upad headsets (A and C) and two non-Sena Bluetooth headsets (B and D). 1. You (A) may start an intercom conversation with the non-Sena Bluetooth headset (B).
10Upad 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10Upad (C). (A) 11.4.2 Four-way Universal Intercom Case 2 Three 10Upad headsets (A, C and D) and one non-Sena Bluetooth headset (B). The procedure is the same as case 1 described in section 11.4.1. (C) (A) (B) (D) 4. Now two 10Upad headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom.
10Upad 12.1 FM Radio On and Off To turn on the FM radio, press the (-) Button for 1 second until you hear a mid-toned double beep sound. You will then hear a voice prompt, “FM on”. To turn off the FM radio, press the (-) Button for 1 second until you hear a voice prompt, “FM off”. When you power it off, the 10Upad will remember the last station frequency. When you power it on, the last station frequency will be playing. 12.2 Preset Stations You can listen to preset stations while listening to the FM radio.
10Upad Note: 1. You can save FM stations to presets before using FM radio. Connect the 10Upad to your PC and open the Sena Device Manager. It allows you to save up to 10 FM station frequency presets on the 10Upad settings menu. You may do the same operation by using the Sena Smartphone App. 2. You can still answer an incoming phone call and intercom while listening to the FM radio. 12.
10Upad 12.6 Region Selection 13 FUNCTION PRIORITY English You can select the proper FM frequency region from the Sena Device Manager. With the region setting, you may optimize the seek function to avoid unnecessary frequency ranges (factory default: worldwide). The 10Upad operates in the following order of priority: Region Frequency Range Step Worldwide 76.0 ~ 108.0 MHz ± 100 kHz Intercom Americas 87.5 ~ 107.
10Upad 14 CONFIGURATION SETTING You can set the configuration of the 10Upad by the voice menu instruction described below. 1. To enter into voice configuration menu, press and hold the Center Button for 10 seconds until the LED shows solid blue and you hear high toned double beeps. You will also hear a voice prompt, “Configuration menu”. 2. Tap the (+) Button or the (-) Button to navigate between the menus. You will hear voice prompts for each menu item as below. 3.
10Upad 14.1 Mobile Phone Pairing Second mobile phone pairing Voice Prompt “Phone pairing” Phone selective pairing Factory Default N/A Media selective pairing Speed dial Audio Boost VOX phone VOX intercom HD intercom VOX sensitivity To go into mobile phone pairing mode, tap the (+) Button or the (-) Button until you hear the voice prompt, “Phone pairing”. Please refer to section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” for details on mobile phone pairing.
10Upad 14.3 Phone selective pairing 14.5 Assigning Speed Dial Voice Prompt “Phone selective pairing” Voice Prompt “Speed dial” Factory Default N/A Factory Default N/A Execute Tap the Center Button To go into phone selective pairing mode, tap the (+) Button or the (-) Button until you hear the voice prompt, “Phone selective pairing”. Please refer to section 5.3.2, “HFP for Phone Call Only” for details on phone selective pairing.
10Upad 1. After assigning a phone number to one of three speed dials, you can continually assign another phone number to the rest of two speed dials. 2. You can also assign phone numbers for speed dialing by using the Sena Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information. 14.6 Enabling/Disabling Audio Boost Voice Prompt “Audio boost” Factory Default Disable Enable/Disable Tap the Center Button 14.
10Upad 14.8 Enabling/Disabling Voice Activated Intercom Voice Prompt “VOX intercom” Voice Prompt “HD intercom” Factory Default Disable Factory Default Enable Enable/Disable Tap the Center Button Enable/Disable Tap the Center Button If this feature is enabled, you can initiate an intercom conversation with the last connected intercom friend by voice. When you want to start intercom, say a word such as “Hello” loudly or blow air into the microphone.
10Upad 14.10 Setting Intercom Vox Sensitivity 14.11 Enabling/Disabling Voice Prompts “VOX sensitivity” Voice Prompt “Voice prompt” 3 Factory Default Enable Level Adjustment Tap the (+) Button or the (-) Button (1 ~ 5) Enable/Disable Tap the Center Button Apply Tap the Center Button Tap the (+) Button or the (-) Button until you hear the voice prompt, “VOX sensitivity”. By tapping the Center Button, it will lead you to the level adjustment mode.
10Upad 14.13 Enabling/Disabling Sidetone 14.15 Delete All Bluetooth Pairing Information Voice Prompt “Sidetone” Voice Prompt “Delete all pairings” Factory Default Disable Factory Default N/A Enable/Disable Tap the Center Button Execute Tap the Center Button Sidetone is audible feedback of your own voice. It helps you to naturally speak at the correct level according to varying helmet noise conditions.
10Upad 14.17 Universal Intercom Pairing 14.19 Exit Voice Configuration Menu “Universal intercom pairing” Voice Prompt “Exit configuration” N/A Factory Default N/A Execute Tap the Center Button Execute Tap the Center Button To enter into Universal Intercom Pairing mode, tap the (+) Button or the (-) Button until you hear a voice prompt, “Universal intercom pairing”. Then tap the Center Button to enter into Universal Intercom Pairing mode.
10Upad 42 Tap (+) Button or (-) Button Tap Center Button Tap (+) Button or (-) Button Tap Center Button Phone Pairing None Remote Control Pairing Execute Second Mobile Phone Pairing None Universal Intercom Pairing Execute Phone Selective Pairing None Factory Reset Execute Media Selective Pairing None Exit Configuration Execute Speed Dial Execute Audio Boost Enable/Disable VOX Phone Enable/Disable VOX Intercom Enable/Disable HD Intercom Enable/Disable VOX Sensitivity - Enter
10Upad You can remotely control the 10Upad via Bluetooth using the Remote Control (sold separately). This eliminates the need to take off your hand for button operations. Your 10Upad and the Remote Control must be paired together before use. 1. Turn on the 10Upad and the Remote Control. 2. Press the Center Button for 10 seconds to enter the configuration menu. Tap the (+) Button until you hear a voice prompt saying, “Remote control pairing”.
10Upad 17 TROUBLESHOOTING 17.1 Intercom Failure When you try to start an intercom conversation with an intercom friend who is unavailable within range or already having a conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy signal. In this case, you have to try again later. 17.
10Upad Type Type Basic Function Mobile Phone Intercom Function Button Command LED Beep Intercom Function LED Beep Tap the Center Button - - End all intercoms Press the Center Button for 1 second - Mid-tone double beeps Start Group Intercom Tap the (+) Button and the (-) Button at the same time Blue and red flashing - End Group Intercom Press the Center Button for 1 second - - Play/Pause Bluetooth music Press the Center Button for 1 second - Mid-tone double beeps Start/End eac
FCC ID: S7A-SP36 IC ID: 8154A-SP36 10Upad CERTIFICATION AND SAFETY APPROVALS • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected FCC Compliance Statement This device complies with part 15 of the FCC rules.
10Upad Industry Canada Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables auxappareils radio exempts de licence.
IC RF Exposure Statement 1 1
10Upad SAFETY INFORMATION Please ensure that the product is properly used by observing the warnings and cautions below to prevent any risk and/or damage to property. Product Storage and Management • Keep the product free of dust. It may damage mechanical and electronic parts of the product. • Do not store the product in high temperatures as this may reduce the life span of electronic devices, damage the battery, and/or melt plastic parts of the product. • Do not store the product in cold temperatures.
10Upad • When using the product, be certain to conform to laws regarding the use of communications devices while riding. • Do not put the product where it may hamper the rider's vision or manipulate it while riding. This may cause traffic accidents. • Before riding, fasten the product to the helmet, and double-check that it is fastened. Separation of the product while riding may cause damage to the product or accidents. • If the product is damaged, stop using it immediately.
10Upad PRODUCT WARRANTY AND DISCLAIMER • In the event the manufacturer’s name, serial number, product label, or other markings have been modified or removed. Limited Warranty • In the event any unauthorized person has tried to disassemble, repair, or modify the product. Limited Warranty Sena Technologies, Inc. (“Sena”) guarantees the product quality based on the technical specification stated in the product manual, and data regarding product warranty.
10Upad • Sena, together with employees, managers, partners, subsidiaries, representatives, agents, supporting firms and suppliers, sole sellers of Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of any brands including its derivative models, you collect any relevant information in advance and be entirely prepared in terms of weather, traffic situation, and road conditions.
10Upad Warranty Exclusions Limitation of Liability Reasons for Limited Liabilities TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORM
10Upad Liabilities Disclaimer • In the event the product is misused or used for purposes other than its intended purposes. • In the event the product is damaged because the user does not follow the content of the product manual. • In the event the product is damaged because it has been left unattended or has undergone any other accident. • In the event the product is damaged because the user has used any parts or software which are not provided by the manufacturer.
1.0.0 www.sena.com User’s Guide for Firmware v1.