User's Manual

15 TROUBLESHOOTING
15.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend who is unavailable within range or already having a
conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an intercom busy
signal. In this case, you have to try again later.
15.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the
intercom will be disconnected. In this case, the 10R automatically tries to reconnect the intercom every 8 seconds and you
will hear high tone double beeps until the intercom is reestablished. If you do not want to make a reconnection, tap the Center
Button to stop the attempt.
15.3 Fault Reset
When the 10R is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button
below the (+) Button . Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure.
The 10R will be switched off. Restart the system and try again. This will not restore the headset to factory default settings.
15.4 Factory Reset
If you want to restore the headset to factory default settings, use the Factory Reset in the configuration menu. The headset
automatically restores the default settings and turns off. Please refer to section 13.16, “Factory Reset” for more details.