User's Manual
| 10U
37
15 TROUBLESHOOTING
15.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend who is unavailable within range or already having
a conference intercom with other riders or a mobile phone call, you will hear a low tone double beep signifying an
intercom busy signal. In this case, you have to try again later.
15.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually
the intercom will be disconnected. In this case, the 10U automatically tries to reconnect the intercom every 8 seconds and
you will hear high tone double beeps until the intercom is reestablished. If you do not want to make a reconnection, press
the Joystick for 1 second to stop the attempt.
15.3 Fault Reset
When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset
button at the front of the left speaker. Insert a paper clip into the reset pin-hole and press the reset button for a second
with light pressure. The 10U will be switched off. Restart the system and try again. This will not restore the headset to
factory default settings.
15.4 Factory Reset
1. To restore the 10U to factory default settings, press and hold the Front Button for 12 seconds until the LED shows solid
Factory reset
2. Within 5 seconds, press the Joystick for 1 second to confirm reset. The headset will be restored to factory setting and
switched Headset reset, good-bye
3. If you press the Front Button or leave the Joystick for 10 seconds, the reset attempt is cancelled and the headset
returns to stand-Cancelled