User's Manual
| 10U
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10 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth headsets using the Universal Intercom function. Non-
Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support the Bluetooth Hands-Free
Profile (HFP). The working distance may differ depending on the performance of Bluetooth headset that it is connected to.
In general, it is shorter than normal intercom distance since it uses the Bluetooth Hands-Free Profile. The Universal
Intercom affects both the phone call connection and the multipoint connection (mostly used for GPS connections for
riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below.
1. If a non-Sena headset does not support a multipoint connection, it cannot use a phone call connection while using the
Universal Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint connection.
3. If non-Sena headset (already paired as Universal Intercom with Sena) is turned on, then the multipoint connection is
automatically deactivated. And the non-Sena headset is automatically connected to Sena headset as a Universal
Intercom. So you cannot use multipoint connection device such as GPS, while a non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal Intercom, it will not automatically restore the
multipoint connection. To restore the multipoint connection, you should turn off the non-Sena headset first, then try to
connect to multipoint device manually from the device screen or simply reboot the device so that it automatically connects
to the Sena headset.
10.1 Universal Intercom Pairing
The 10U can be paired with non-Sena Bluetooth headsets for Bluetooth intercom conversation. You can pair the 10U with
only one non-Sena Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing will
be removed.
1. Turn on the 10U and a non-Sena Bluetooth headset that you want to pair with.
2. Press and hold the Joystick on the 10U for 8 seconds until the blue LED flashes rapidly. You will hear a voice prompt,
Universal intercom pairing
3. Perform the operation required for handsfree pairing on the non-
the headsets you want to use). The 10U will automatically pair with non-Sena Bluetooth headsets in pairing mode.
10.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena Bluetooth headsets using the same intercom
connection method as you would between other Sena headsets. You may press the Joystick for 1 second to begin an
intercom conversation with the first intercom friend, double tap with the second intercom friend, and triple tap with the
third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom connection, activating the voice dialing or using the
redialing operation. You may also disconnect the existing connection by ending a call operation function (refer to the