Operator`s manual

4 INTRODUCTION
WARRANTY AND REPAIR
WARRANTY
The Tester, Autoprobe, NVH Analyzer, Break-out Box, cables, adapters, and program
cards are warranted by Vetronix Corporation to the original consumer to be free of defects
in material and workmanship for one year.
The warranty period is from the date of shipment to the original consumer. If a product is
found to be defective during this period, the product can be returned to an authorized
Vetronix Service Center and Vetronix Corporation will repair or replace the unit free of
charge. This warranty does not cover any part that has been abused, altered, used for a
purpose other than that which it was intended, or used in a manner inconsistent with
instructions regarding its use including but not limited to the following:
• Damage due to improper product operation or product modification.
• Damage due to use of non-Vetronix supplied cables and accessory items, or
unauthorized peripheral equipment.
• Damage due to dropping or other severe impact to the product.
• Damage due to reverse polarity of 12-volt power and ground.
• Damage due to exposure to excessive temperatures.
• Damage or loss that may occur during shipping
This warranty also excludes all incidental or consequential damages.
REPAIR SERVICE
If you experience a problem with the Tester, NVH Analyzer, Break-out Box, Autoprobe,
or program card, read the Operator's Manual carefully to make sure that you are operating
the unit properly. To avoid the inconvenience of returning a non-defective unit for repair,
it is advisable to exercise the Self Test procedures outlined in the Tester Operator's Manual
to find out if there is a problem with the unit.
If it is determined that a problem exists, call a Vetronix Service Center (or authorized
Vetronix Service Agent). A service technician will attempt to identify the nature of the
problem and recommend a course of action. If the unit requires repair, package the Tester
and program card, along with all cables and adapters, and send it freight prepaid to the
repair service center listed for the country in which you live. Please enclose a note which
provides the date of purchase, a brief explanation of the problem, and your return address.
(No CODs, please.)
When the unit is received at the Vetronix Service Center it will be diagnosed, repaired or
replaced, and returned. If the unit is determined to be in warranty, it will be repaired or
replaced with no charge and returned freight prepaid.
If the unit is determined to be out of warranty, it will be repaired for a nominal service
charge plus return freight.