User`s guide

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14 TROUBLESHOOTING
Check the following points before requesting for repair:
■ The power does not turn ON
• Is specified AC adapter being used?
• Are the AC cable and AC adapter connected correctly?
• Is the AC adapter connected to the printer correctly?
■ The printer does not print
• Is the interface cable connected correctly?
• Is the specifications of interface cable conformed to its specifications of this manual being used?
• Is the communication method between the printer and the host device correct?
• Is specified thermal paper being used? Is the paper orientation (surface/back) correct?
■ An error is displayed
• See "LED Display" on page 13.
• Is the function settings of the printer correct?