User`s guide

14-27
▼When an error message appears
Chapter 14 Troubleshooting
(5) File (TWAIN) interface
xxxx: Error code
W INTERFACE-TW xxxx
Error code Description Measure
1120 TCP is disconnected.
• Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.
1131
IP address of the device is
not specified correctly.
• Check that the IP address of the device is
specified correctly.
1136
TCP connection was reset
from the host device.
• There is no problem if the scan data
received by the host device is normal, but if
abnormal, retry the delivery.
1139
Host device is not
connected to the socket.
• Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.
113C
Time out of TCP connection
to the delivery server
• Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.
113D
TCP connection was rejected
from the host device.
•
•
Check that scan driver in host operates
normally.
Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.
1141
Invalid IP address is
specified to this device or
path control table.
• Check that the IP address is specified
correctly in respective units and table.
1143 Host device down.
• Operate the host device normally and retry
the delivery.
11FF
Any error other than above
occurred in TCP connection
system.
• Please notify your dealer or our service
center of the displayed error message and
error condition.
2100
Any error occurred in TCP
connection.
• Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.
2103
I/O error (R) occurred in
the connection to the host
device.
• Check the connection of relay units (HUB,
etc.) between host and this device and the
UTP cable, and retry the delivery.