USER’S GUIDE Thermal Printer DPU-3445-20 Read this user’s guide carefully before using the printer. Keep this user’s guide in a place where it can be accessed quickly. Seiko Instruments Inc.
DPU-3445-20 THERMAL PRINTER USER’S GUIDE Document Number U00018388105 First Edition May 1999 Second Edition January 2000 Third Edition April 2000 Fourth Edition December 2000 Fifth Edition May 2001 Sixth Edition November 2001 Copyright 1999, 2000, 2001 by Seiko Instruments Inc. All rights reserved. Seiko Instruments Inc. (SII) has prepared this User’s Guide for use by SII personnel, licensees, and customers.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
INTRODUCTION User’s Guide applies to the DPU-3445-20 Thermal Printer. Read through the Safety Precautions on pages 2 to 6 carefully before using the printer. Also read the instruction manuals of the optional equipment that you purchased with the printer. The User’s Guide consists of the following sections. SAFETY PRECAUTIONS............................................................................ 2 OPERATING PRECAUTIONS ....................................................................
SAFETY PRECAUTIONS The following symbols are used in this User’s Guide in order to make use of the printer properly and prevent the printer from being damaged. Follow the instructions marked with the symbol. Failure to follow the guidelines marked with WARNING this symbol could result in severe personal injury or death. Failure to follow the guidelines marked with CAUTION this symbol could result in minor personal injury or product and/or peripheral damage.
WARNING DO NOT use an AC adapter or battery pack other than that which is specified. Doing so may cause fire leading to serious accidents. DO NOT bend the power cable forcibly, or place heavy object on the cable because it might damage the cable and cause fire or electric shock. If the power cable is damaged, discontinue use and replace it immediately. DO NOT throw the battery pack into a fire or apply heat because it may cause the battery pack to explode causing physical injury or property damage.
CAUTION This printer is not designed to be dust-proof or water-proof. DO NOT drop any metallic objects or liquids, such as water or coffee, into the printer. DO NOT disassemble or remodel the printer. DO NOT REPAIR THE PRINTER YOURSELF. Doing so may cause fire, electric shock or other accidents. Never use the printer in a place of extreme humidity or any place where it can possibly be splashed by any liquids.
OPERATING PRECAUTIONS Please follow the precautions below to enjoy and maintain the full performance of the printer. Q Using the Printer X Be careful not to drop or bump the printer on a hard surface. X DO NOT install the printer in direct sunlight or such areas.
Q Thermal Paper Handling X Store the thermal paper in a cool, dry, and dark place. X Do not rub the paper with hard objects. X Do not leave the paper near organic solvents. X Do not allow plastic film, erasers, or adhesive tape to touch the paper for long periods. X Do not stack the thermal paper with diazo copies immediately after copying or wettype copies. X Do not use chemical glue. X Always use the specified thermal paper. Consumable Parts, for details.
1 PREPARATION Once you have opened the carton, make sure it contains the printer and all accessories. Printer User’s Guide (this document) Printer The following are available as options: AC cable Paper holder AC adapter Battery pack Battery charger Keep the package and packing materials for future transportation or long-term storage. The AC adapter and the battery charger is not bundled with an AC cable. An AC cable should be ordered separately.
2 NAMES OF PARTS (4) (2) (9) (7) (1) (8) PO (3) W ER ER RO R (10) Front (12) Back (6) (5) (11) (13) Bottom (14) (1) POWER button (4) ERROR lamp The POWER button turns the printer ON or OFF. To turn the printer on, hold down the POWER button until the POWER lamp lights. To turn the printer off, hold down the POWER button until the POWER lamp goes off. The ERROR lamp lights when something is wrong with the printer. See the Lamp Display on the next page for details.
(7) Paper outlet (10) Platen roller Paper port with a paper cutter. When the The platen roller brings the paper in platen cover is closed, paper is contact with the thermal head. The discharged from the top of the printer. platen roller is turned to feed the paper. (8) Thermal head (11) Power connector The thermal head prints characters on Connects the AC adapter to this the paper. It is very hot immediately after connector. printing.
3 POWER CONNECTION The printer can be powered with a battery pack or an AC adapter. Q Installing a Battery Pack The battery pack should be fully recharged. See Section 8, Recharging the Battery Pack, for details on the recharging method. NOTE Before installing or removing the battery pack, turn the printer off. If the printer is not used for a long time, remove the battery pack from the printer. Installing the battery pack Remove the terminal cover from the battery pack.
Q Connecting the AC Adapter (1) Connect the AC cable to the AC adapter. (2) Insert the DC jack of the AC adapter to the power connector of the printer. (3) Insert the AC plug of the AC cable to an electric outlet. (3) (2) (1) NOTE Before installing or removing the AC adapter, turn the printer off. If the printer is not used for a long time, unplug the AC cable from the outlet.
4 PAPER SETTING This printer can feed cut sheets and roll paper. The printer function setting for cut sheets is different from that for roll paper. See Section 6, Function Setting, for details. Q Setting Cut Sheets (1) Turn the printer on. The POWER and Place a cut sheet with the paper position detection mark facing up. ERROR lamps will light. (2) If the printer has been stored without setting paper, open and close the platen cover (see Section 2, Names of Parts) before setting the cut sheet.
Q Setting Roll Paper This printer can be equipped with an optional paper holder to feed roll paper. Install the paper holder, then set the paper. CAUTION Take care not to get your fingers caught in the printer when loading paper. (1) Insert the paper holder hooks into the upper square holes on both sides of the platen cover (shown 1 in figure). Push the paper holder so that the paper holder tab is fit into the lower square holes in the printer (shown 2 in figure).
(6) Turn the printer over again. The ERROR lamp should be lit. Press the FEED button once, and the printer will go into standby mode. HINT • To remove the paper, turn the printer off and open the platen cover. Turn the printer over, and open the paper cover. The paper can be removed by pulling it upward. NOTE Insert the paper into the slot straight. If it is askew, a paper feed error occurs. DO NOT block the paper outlet or hold the paper that is being loaded. Otherwise, it may cause a paper jam.
5 TEST PRINTING After loading paper in the printer, perform test printing. In test printing, the printer's function setting and character strings for testing are printed. (1) Make sure that the paper is loaded in the printer and the printer is off. If the paper is not loaded, load the paper as instructed in Section 4, Paper Setting, and turn the printer off. (2) Press the POWER and FEED buttons at the same time. When the POWER lamp lights, release the POWER button, then the FEED button.
6 FUNCTION SETTING This printer allows you to set various function according to operating conditions or uses. The settings are stored in the software DIP switches (non-volatile memory) in the printer. They can be set by using buttons or by entering commands. This manual describes how to set functions by using buttons. HINT • See the Technical Reference for details on function setting with commands. Q Function Setting Mode The printer must be in the function setting mode to set functions with buttons.
(4) If the message shown at the right is printed, press the FEED button. [SETTING MODE] Yes: Feed SW / No: Power SW HINT • If you press the POWER button, the printer leaves the function setting mode and turns off. • If you do not press any button within 30 seconds after a message is printed, the printer turns off. The printer is now in the function setting mode. You can set functions by pressing buttons. Q Changing Settings In the function setting mode, you can initialize or modify settings.
POWER LPress the POWER button. FEED LPress the FEED button. POWER DIP switch 1 selection Operation 1 POWER DIP switch 2 selection Operation 1 Setting complete POWER DIP switch 3 selection Operation 1 Setting end selection Operation 3 FEED FEED DIP switch 1 setting DIP switch 2 setting DIP switch 3 setting Operation 2 Operation 2 Operation 2 FEED POWER FEED HINT • Each of DIP switches 1 to 3 has eight bits of data to be set.
Operation 2: DIP switch setting (1) When the message shown at the right is printed, set the bits from the most significant bit (bit 8) to the least significant bit (bit 1). Input 8 bits. 1: Feed SW / 0: Power SW To set 1: Press the FEED button. To set 0: Press the POWER button. For example, to set 10101110, press the buttons in the following sequence: FEED, POWER, FEED, POWER, FEED, FEED, FEED, FEED, POWER. (2) When the buttons are pressed eight times (for eight bits), the following message is printed.
Q Software DIP Switch Setting List : Factory settings DIP switch 1 Posi -tion bit8 bit7 Function Serial 1 Busy control control 0 Xon/Xoff control Stop bit Parity bit5 0 2 bits 0 Odd 1 Yes 0 No Bit length 1 8 bits 0 7 bits 0 bit3 bit2 1 1 bit 1 Even bit6 bit4 Setting Baud rate *1 0 0 0 1 1 1 *2 1 *2 0 1200 0 2400 1 4800 1 9600 0 19200 0 38400 1 57600 1 115200 (bps) 0 0 1 0 1 0 1 bit1 1 *1 : This setting is enabled only when Serial is selected as the transmission mode with DIP swit
DIP switch 2 Position bit8 bit7 bit6 bit5 Function Setting Initial status automatic transmission Kanji encoding system 1 Disabled 0 Enabled 1 JIS code 0 Shift JIS code 1 24-dot Font size 0 16-dot Auto power 1 Disabled off 0 Enabled 1 Katakana character bit4 Character set bit3 Auto loading bit2 Transmission 0 mode BHT Ir selection 0 bit1 0 Extended graphics 1 Enabled 0 Disabled 0 1 1 Serial 0 IrDA 1 Automatic 1 selection DIP switch 3 Position Function bit8 Not used bit7 bit6 bit
7 CONNECTING TO THE HOST COMPUTER This printer supports serial transmission through an interface cable and infrared transmission. The transmission mode is selected according to the software DIP switch setting at power on. When automatic selection is set as the transmission mode by the DIP switch 2, the printer checks whether an interface cable is connected to the printer when it is turned on. If the interface cable is connected, the printer uses serial transmission.
50 ith in W (1) Turn the printer off. (2) Turn the printer on without connecting the interface cable to it. (3) Place the infrared transmitter/receiver of the host computer and the infrared transmitter /receiver of the printer as shown in the figure. (4) Check the transmission status from the host computer. (5) Send data from the host computer to the printer. Verify that the printer prints it correctly. cm Q Infrared transmission by IrDA HINT • The positions shown in the figure are for reference.
8 RECHARGING THE BATTERY PACK The battery pack is partially charged prior to shipping, and provides sufficient power to check the printer operation. To use the printer for an extended time, fully recharge the battery pack. This battery pack does not need to be used up or discharged before recharging. The battery pack can be recharged when it is installed in the printer connected with an AC adapter. The battery pack can also be recharged with exclusive battery charger.
Q Recharging with Exclusive Battery Charger (1) Install a battery pack in the charger. Push the battery pack into the charger and slide it in the direction of the arrow. Push in the battery pack until the charger shutter is hidden. (2) Connect the power cable to the charger and insert the AC plug of the AC cable to a wall outlet. The charger CHARGE lamp (orange) will light and the charger will start recharging.
9 THERMAL HEAD MAINTENANCE The thermal head of this printer does not require user maintenance. If paper dust accumulates, clean the thermal head to maintain maximum print quality for an extended time. Q Cleaning the Thermal Head (1) Turn the power off. (2) Open the platen cover. When the platen cover is fully opened, the thermal head moves away from the platen roller. (3) Clean the thermal head with a cotton swab moistened with a small amount of ethyl alcohol.
10 TROUBLESHOOTING Check the following points before you make a request for repair. Q The power does not turn on. · · · · Is the recommended AC adapter or battery pack being used ? Are the AC cable and AC adapter connected correctly ? Is the AC adapter connected to the printer correctly ? Is the battery pack fully recharged? Q The printer does not print.
11 SPECIFICATIONS Q Printer Specifications Item Q Battery charger (BC-3008-W1) Specifications (Option) Specification Printing method Characters per line Character size Thermal 1 52* Item Input voltage 100 - 240 VAC, 50/60 Hz Output capacity 10 W (recharging 100 V) 17 W (recharging 240 V) Rated output DC8.4V,0.6A Specified battery BP-3007-A1 Operating temperature 0°C to 35°C Dimensions (W × D × H) *1 56 × 107× 44mm Weight Approx.
12 OPTIONS AND CONSUMABLE PARTS Q Options Name Q Paper Model Name (Specification) Paper holder RH-48-00 Battery pack BP-3007-A1 AC adapter PW-3009-W2 Battery charger BC-3008-W1 AC cable (Japan)* CB-A01-J1 AC cable (North America)* CB-A01-U1 (For exclusive battery charger) AC cable (North America)* CB-A02-U1 (For AC adaptor) AC cable (Europe)* CB-A01-E1 * The shape of the power outlet differs from country to country. Please confirm before use.
Seiko Instruments Inc. 8, Nakase 1-chome, Mihama-ku Chiba-shi, Chiba 261-8507, Japan Print System Division Telephone:+81-43-211-1219 Facsimile:+81-43-211-8037 Seiko Instruments USA Inc. Micro Printer Div. 2990 W. Lomita Blvd., Torrance CA 90505, USA Telephone:+1-310-517-7778 Facsimile:+1-310-517-8154 Seiko Instruments GmbH Siemensstrasse 9b D-63263 Neu-lsenburg, Germany Telephone:+49-6102-297-0 Facsimile:+49-6102-297-116 Seiko Instruments (H.K.) Ltd.