User`s guide

5-18
Stain on the print
[ Cause ]
Ink spray
Basic image[ Cause ]
Ink drooling
[ Cause ]
Print head scratched by
media (wrinkled media)
Symptom/Possible Cause Resolution
Ink spray (1) Print in the image gradient [HIGHLIGHT1] or
[HIGHLIGHT2].( P.3-31)
(2) Check the height (low) of the Print head.
( P.2-44)
(3) Perform the regular maintenance. ( P.4-3)
(4) Run the cleaning (NORMAL ALL). ( P.4-19)
(5) Check the environment temperature.
(recommended temperature 20 to 25 °C )
(6) Replace the media with a media that has been
used up to now.
Ink drooling (1) Check that no wrinkles or rising exists on the
media or that the media is slantingly set. Set the
media again. (
P.2-7)
(2) Check the height (high) of the Print head.
( P.2-44)
(3) Run the Print head cleaning (NORMAL ALL).
( P.4-19)
(4) Perform the regular maintenance. ( P.4-3)
(5) Clean the Print head surface. ( P.5-23)
Print head scratched by media
(wrinkled media)
(1) Load the media again. (
P.2-7)
(2) Raise the height of the Print head. ( P.2-44)
(3) Raise the heater temperature. ( P.2-41)
(4) Replace the media. ( P.2-7)
(5) Reduce the environment humidity. (The media
may soak resulting in wrinkle.)
(6) Check that the head securing screws are not
loosened. ( P.2-44)