User`s guide
5-11
Troubleshooting
5
q When an error message is displayed
LOAD MEDIA
LOWER LEVER
Meaning The Pressure roller up/down lever is raised.
Resolution Resolve according to the message, set the media again.
(Print head)
PH TEMP. ERROR
PLEASE WAIT
Meaning The temperature of Print head is out of the operating temperature
range.
Resolution Use the printer within the operating temperature environment.
Rest the printer for a while and use it after the temperature drops.
XX PH INFO ERROR
CHECK PRINTHEAD
Meaning This message occurs in the head information.
Resolution Execute [RESEAT PRINTHEAD] of PH.MAIN MENU and conrm
the connection of head connector. By plugging out and in the
connector, the error may be released.
XX PH TEMP ERROR
CHECK PRINTHEAD
Meaning The head temperature error is detected.
Resolution Execute [RESEAT PRINTHEAD] of PH.MAIN MENU and conrm
the connection of head connector. By plugging out and in the
connector, the error may be cleared.
XX PH DETECT ERROR
CHECK PRINTHEAD
Meaning The error of no head is detected.
Resolution If the Print head is installed, execute [RESEAT PRINTHEAD] of
PH.MAIN MENU and conrm the connection of head connector. By
plugging out and in the connector, the error may be cleared.