User`s guide
5-2
When Encountering a Problem
When encountering a problem, refer to the following sections for possible solu-
tions .
No power
Symptom/Possible Problem Resolution
Connection state of power cable
Connect correctly the power cable to the outlet.
Power supply to the outlet Supply the power to the outlet.
Conrm that the power voltage is correct.
ON/OFF state of power switch Turn on the power switch.
(
P.2-3 [Power ON/OFF Procedure])
The paper guide does not heat after the heater is turned on.
Symptom/Possible Problem Resolution
Printer status
The paper guide is heated during printing or when the
heater is turned on with the heater control menu. Print
an image or set the heater to ON to see if the paper
guide is heated. ( P.2-41 [Changing temperature
using the heater control menu]
)
Computer RIP setting The heater temperature can also be set by the RIP of
the computer. Check the computer setting.
Heater control menu Turn on the heater (front heater/print heater/rear
heater) again, and then print an image or forcibly set
the heater to ON to see if the paper guide is heated.
The printer does not start up or operate.
Symptom/Possible Problem Resolution
Error LED ON and the message
displayed on the LCD
Take action directed by the error message.
( P.5-7 [When the error message is displayed])