User`s guide

5-19
5
Troubleshooting

How to get good image quality
The print is contaminated.
[Cause]
Ink splattering
Basic image
[Cause]
Ink dripping
[Cause]
Rubbing of the print head
Cause Action

Ink splattering (1) Check the print head height. If it is high, set the height to
the normal height. (
P.2-106)
(2) Perform the daily maintenance. (
P.2-108)
(3) Perform print head cleaning (NORMAL ALL).
(
P.2-95)
(4) Check the atmospheric temperature. (Recommended
temperature: 20 to 25ºC)
(5) Replace the media with proven media.

Ink drooling (1) Check the media for wrinkles or oat or oblique setting,
and then reinstall the media if necessary. (
P.2-7)
(2) Perform print head cleaning (NORMAL ALL).
(
P.2-95)
(3) Perform the daily maintenance. (
P.2-108)
(4) Perform the CL llcap operation.
(5) Clean the print head surface with a head cleaning sheet.
(6) Raise the print head slightly. (
P.2-106)

Rubbing of the print head (1) Reinstall the media. ( P.2-7)
(2) Clean the head guard. (
P.2-114)
(3) Raise the print head. (
P.2-106)
(4) Adjust the heater temperature so that the media does
not wrinkle. ( P.2-101)
(5) Replace the media. (
P.2-7)
(6) Lower the ambient humidity. (The media may absorb
moisture and wrinkle.)