User manual

Appendix - Troubleshooting
mySND User Manual 119
9.3 Troubleshooting
This chapter describes some problems and their solutions.
Problem
• ’The SND Server indicates the BIOS mode’ Ö119
• ’A connection to the mySND Control Center/mySND File Browser
cannot be established.’
Ö120
• ’The password is no longer available’
Ö121
The SND Server indicates the BIOS mode
Possible Cause
The SND Server switches to the BIOS mode if the firmware functions
well but the software is faulty. This may happen in the case of an
incorrect software update, for example. The SND Server indicates the
BIOS mode if
• the activity LED (yellow) blinks periodically and
• the status LED (green) is not active.
The SND Server is not operational in the BIOS mode.
If the SND Server is in the BIOS mode, the filter 'BIOS mode' will be
created automatically in the device list of the InterCon-NetTool. The
SND Server is displayed within this filter.
Fig. 8: InterCon-NetTool – SND Server in BIOS Mode