User Manual

II. Recommended Maintenance Schedule
1. Mandatory maintenance in the “Recommended Maintenance Schedule” below must be performed at an
authorized service center.
2. Failure to implement mandatory maintenance timely will be regarded as the abandonment of the warranty.
All Segway Dirt eBikes are carefully inspected before they are delivered. Even so, some technical issues
can occur. The following chart offers a guide to help identify an issue, and if possible, repair by yourself.
When you cannot solve the problem, take it to an authorized dealer or reach us. See contact details in
Contact.
3635
11 Troubleshooting
Dashboard, horn and
lights are unable to
work well when both
vehicle and main
switch are on
The motor does not
work after power-on
The accelerator/ throttle
does not work or top
speed is low
Insufficient range per
charge
1. The battery connecting wire is loose
2. The accelerator wiring and
cables are loose
3. The motor connecting wire falls off
4. Brake lever does not return or
brake switch failed
1. Battery voltage is too low
2. Accelerator/ throttle fault
1. Under-inflation for tires
2. Undercharge or charger failure
3. Improper braking adjustment,
excessive running resistance
4. Battery aging or damage
5. Upslope, upwind, frequent
acceleration and deceleration,
heavy load
1
2
3
4
Blown fuse
Turn off the main switch and then replace the fuse.
The fuse box is located in front of the main switch.
Remove the old fuse and install the spare fuse
stored in the lid. After installation, close the fuse
box, install the battery and close battery
compartment.
CAUTION: Place the fuse firmly to avoid other
faults and dangers. Always use the specified fuse
that comes with the vehicle.
1. Check whether the wires are connected firmly
2. Connect the accelerator firmly
3. Reconnect the wire firmly
4. Check the brake lever and brake switch
1. Fully charge the battery
2. Replace the speed adjustment central controller
in repair shop
1. Inflate the tire to proper pressure
2. Fully charge the battery
3. Readjust the brake
4. Replace the battery
5. Avoid or limit unfavorable riding
environment/ habits
NOTE: When the temperature is low, a reduction
in range is normal. Battery performance will
recover after the temperature rises.
Corresponding Solution
Possible CausesProblem
186 miles (300 km) / 1month
Overall inspection of fastener, chain and
belt tension (motor / wheel hub / brake /
spoke, etc.)
621 miles (1,000 km) after the
first maintenance / 3 months
Overall tightening inspection of safety
part, and check of high-current circuit,
chain and belt tension (motor / wheel
hub / brake / spoke, etc.)
1243 miles (2,000 km) / 6 months
Check of high-current circuit, brake oil
pipeline, brake pad, spoke, chain and
belt tension
Maintenance performed by
Maintenance items
Recommended Maintenance Schedule
Time/ Range
Maintenance performed by
Maintenance items
Maintenance Record Form
Maintenance date