Segway SE-3 Patroller User Manual
WARNING ® • Whenever you ride the Segway SE-3 Patroller you risk death or serious injury from loss of control, collisions, and falls. It is your responsibility to learn how to safely ride the SE-3 Patroller in order to reduce these risks. To ride safely you must follow all instructions in the user materials, including the User Manual and Safety Video. These materials are available at www.segwaysafety.com. • Always wear a helmet when riding the SE-3 Patroller.
Info SE-3 Setup Operate Riding Tips Segway® SE-3 Patroller Battery User Manual Maintain T-shoot Warn Contact Index Schedule 24324-00001 aa 1
Copyright, Trademarks, Patent, and Contact Information Copyright © 2014 Segway Inc. All rights reserved. Trademarks Segway Inc. ("Segway") owns a number of trademarks including, but not limited to, Segway and the Segway "Rider Design" logo that have been registered in the United States and in other countries. Those trademarks followed by ® are registered trademarks of Segway. All other marks are trademarks or common law marks of Segway.
2 3 6 6 6 6 7 7 9 9 15 18 21 21 26 27 28 29 30 31 33 34 35 36 37 38 SE-3 Setup Operate Riding Tips Battery Maintain T-shoot Warn Contact Index Schedule Copyright, Trademarks, Patent, and Contact Information Table of Contents Introduction About This Manual The Risk of Injury Before You Begin Related User Materials Safety Messaging The Segway SE-3 Patroller SE-3 Patroller Components and Subsystems Segway SE-3 Patroller Specifications Segway SE-3 Patroller Operating Limits Operating the Segway SE
Table of Contents Riding Techniques Riding Tips and Safety Guidelines Recap Report All Incidents Segway SE-3 Patroller Battery Module Battery Safety The Battery Module Installing the Battery Module Removing the Battery Module Charging the Battery Module Unplugging the SE-3 Patroller Battery Discharge Indicator (BDI) How Temperature Affects Performance Battery Module Transportation, Shipping, and Disposal Maintaining and Servicing the Segway SE-3 Patroller Securing the SE-3 Patroller for Transp
7 77 77 77 77 78 78 80 82 82 83 85 86 88 SE-3 Setup Operate Riding Tips Battery Maintain Contact and Legal Information Report All Incidents How to Reach Us California Warning Obey All Laws and Regulations Limited Warranty/Guarantee Regulatory Compliance Information Radio Frequency Interference Product Life and Recycling Patent Information Index Notes: Recommended Maintenance Schedule–SE-3 Patroller Your Segway SE-3 Patroller Info Table of Contents T-shoot Warn Contact Index Schedule 5
Introduction Congratulations on the purchase of the Segway SE-3 Patroller. The Segway SE-3 Patroller provides a means of clean, efficient transportation for law enforcement and security personnel both indoors and outdoors to facilitate area patrolling. In addition to being able to quickly patrol large areas, the SE-3 Patroller gives officers a greater security presence, increased viewing height, and auditory and visual aids to gain and hold pedestrians' attention.
Info Related User Materials Safety Video. A Safety Video is available online. It provides important information on how to use your Segway SE-3 Patroller. To reduce the risk of injury, you must watch and follow all instructions and warnings in the Safety Video before you ride. To view the Safety Video, go to www.segwaysafety.com. Operate • Setup User Manual. This User Manual provides information to help you learn to safely operate and ride your Segway SE-3 Patroller.
Notes: 8
• SE-3 Patroller specifications • SE-3 Patroller operating limits Setup SE-3 Patroller components and subsystems SE-3 • Info The Segway SE-3 Patroller Operate SE-3 Patroller Components and Subsystems Riding WARNING All Segway SE-3 Patroller parts must be approved by Segway, and properly installed. Do not modify the Segway SE-3 Patroller.
SE-3 Patroller Components/Subsystems (cont.
Info Handlebar/Controls/User Interface SE-3 The SE-3 Patroller features controls on both the left and right side of the handlebars, similar to a motorcycle, bicycle, or scooter. The User Interface displays important vehicle information, and allows users to select various functionality. For detailed information on the handlebar controls and User Interface, see "Operating the Segway SE-3 Patroller" (p. 21).
SE-3 Patroller Components/Subsystems (cont.) Front Running Light Rider Detect Mat The SE-3 Patroller comes with a pressure-sensitive Rider Detect Mat (Figure 3). The Mat detects the presence of a rider and provides a comfortable standing surface. The Mat should be clean and fastened securely before riding. If no rider is detected, the SE-3 Patroller's Drive System will not be enabled. WARNING Do not place any objects on the Rider Detect Mat.
SE-3 The SE-3 Patroller drive system consists of dual motor controllers and motors, one for each rear wheel (Figure 4). The drive system and electrical system are activated by a "power key," similar to an automobile's "ignition" key.
SE-3 Patroller Components/Subsystems (cont.) Electronics The SE-3 Patroller electrical system consists of the following subsystems: • User Interface/Display • Power/Interface PCB Assembly • Motor Controllers (2) These components are serviceable only by Segway trained and certified technicians. If your SE-3 Patroller requires service, please contact Segway (1-866-4SEGWAY, www.segway.com). Battery Module The Segway SE-3 Patroller Battery Module (Figure 5) contains a rechargeable Li-ion power pack.
Info Segway SE-3 Patroller Specifications SE-3 Table 1 shows the specifications for the Segway SE-3 Patroller described in this manual.
Segway SE-3 Patroller Specifications (cont.) Table 1: Segway SE-3 Patroller Specifications (cont.) Description Specification Dimensions 16 Vehicle Weight Without Battery Module 360 lbs (163 kg) Battery Module Weight 40 lbs (18 kg) Ground Clearance (Unloaded) 3 in (7.6 cm) Machine Length and Width 61 x 32 in (155 x 81 cm) Handlebar Height from Mat 42 in (106 cm) Handlebar Height from Ground (Unloaded) 52 in (132 cm) Rider Platform Height (Unloaded) 9.75 in (25 cm) Front Tire 18 x 8.
Info Recording Serial Numbers SE-3 The SE-3 Patroller serial numbers are unique to your machine. These numbers can provide helpful information in the future for asset and warranty tracking, insurance claims, and in case of loss or theft. Record and store the serial numbers in a secure location, separate from your SE-3 Patroller. Setup Locate the 12-digit SE-3 Patroller serial number (Figure 6). 3.
Segway SE-3 Patroller Operating Limits It is important that you familiarize yourself with the operating limits of the Segway SE-3 Patroller. These limits are set to maximize rider safety while reducing the risk of damage to the SE-3 Patroller. The SE-3 Patroller will perform better when you observe these limits.
Info Minimum Rider Weight SE-3 The rider’s weight must not be less than 100 lbs (45 kg). If the rider is below the minimum rider weight, he/she may not sufficiently activate the rider detect system. Setup Handlebar Cargo The total weight of any handlebar payload plus any other attachments hanging from the handlebar must not exceed 10 lbs (4.5 kg). Operate Structural Weight Limits (Maximum Payload) • Payload (weight of the rider and all cargo) • Surface condition (obstacle height, etc.
Segway SE-3 Patroller Operating Limits (cont.) Maximizing Range The range of the SE-3 Patroller is affected by many variables, including: • Terrain: Riding on smooth, flat terrain improves range, and riding on hilly terrain and unpaved surfaces reduces range. • Speed and Riding Style: Riding at a consistent, moderate speed (~8 mph) will increase range. Frequent starting, stopping, acceleration, and deceleration reduces range.
User Interface • Storage • Accessory Power Left handlebar switchgear Operate • Setup Rider Controls SE-3 • Info Operating the Segway SE-3 Patroller Throttle grip Riding Rider Controls Front Brake lever Maintain Rear Brake lever T-shoot Insert the Power key and turn it all the way to the right to power ON the SE-3 Patroller. Turn the Power Key all the way to the left to power the SE-3 Patroller OFF.
Rider Controls (cont.) Table 3: SE-3 Patroller Rider Controls 22 Control Description Power Key Powers ON or OFF the SE-3 Patroller (p. 21). Parking Brake Mechanically (through rear brake activation) secures the SE-3 Patroller when stopped (p. 24). Throttle Used to accelerate or decelerate the SE-3 Patroller (p. 21). Brakes (Front/Rear) Slows down or stops the SE-3 Patroller through brake lever activation (p. 24), activates brake lights.
Info SE-3 Setup Front Brake Fluid Reservoir Rear Brake Fluid Reservoir Hazard Indicators Riding Front Brake Operate Parking Brake Rear Brake Lights Tips Throttle grip Battery Maintain T-shoot Turn Indicators DRIVE/ STANDBY Warn Horn/Siren Index Figure 9: Left Handlebar Controls Contact Reverse Figure 10: Right Handlebar Controls Schedule 23
Rider Controls (cont.) Brakes The Left brake lever actives the Front brake. The Right brake lever activates the Rear brakes (Left = Front, Right = Rear). See "Riding: Slowing/Stopping the SE-3 Patroller" (p. 36) for information on how to properly use the brakes while riding. See "Checking the Brake Fluid Level (Front/Rear)" (p. 65) for information on checking the level of brake fluid in the brake fluid reservoirs.
Info Reverse Hazard Indicators Press and hold the Reverse switch ( ) with your left thumb to engage Reverse mode (Figure 12). To disengage Reverse mode, release the Reverse switch. See "Riding: Engaging Reverse Mode" (p. 37).
User Interface/Display User Interface Buttons Display The User Interface (Figure 14) features an LCD with three buttons at the bottom of the display surround. On vehicle power-up, an initialization screen displays, then turns into a virtual "dashboard." The Display button ( ) cycles through three display brightness levels. The Left button ( ) cycles between kilometers and miles display units. The Right button ( ) performs a "tripmeter" function: press the button to reset trip distance to zero.
Info Storage Knob/Lock Glovebox Storage bins SE-3 Glovebox Setup Glove Box latching (knob) and locking (key) are separate functions. The key can be removed in any state. Keep the glove box door (Figure 16) latched when closed to prevent accidental opening. Riding Figure 16: Glove Box and Storage Bins Tips See "SE-3 Patroller Operating Limits" (Table 2, p. 19) for the maximum allowable Glovebox cargo weight. Operate To latch, turn the knob clockwise 90 degrees.
Accessory Power 12 V Outlet A standard automotive-style 12 V outlet is provided for operating accessories and duty gear (Figure 18). The outlet provides power for accessories only while the SE-3 Patroller is powered ON. NOTICE: Limit any current draw from accessories to 2 A or less. If the accessory outlet stops working, check the fuse ("Accessory Outlet Fuse," p. 76).
Info Riding the Segway SE-3 Patroller SE-3 • Riding Instructions • Avoiding Hazards, Riding Tips, Safety Guidelines Setup • Report All Incidents Contact • Do not attempt to tow anything with the SE-3 Patroller. Warn • Be aware when using the emergency lights that a very small percentage of individuals may experience epileptic seizures or blackouts when exposed to certain light patterns or flashing lights. T-shoot • The SE-3 Patroller is for one rider only.
Riding Position Your posture and riding position (Figure 19) on the vehicle affect your ability to ride safely: • Be alert. Scan both far ahead and directly in front of the vehicle— your eyes are your best tool for safely avoiding obstacles and slippery surfaces. • Keep a firm grip on the Handlebar, your legs loose, knees and elbows bent, with a slight forward lean. This helps maintain your balance over rough terrain. • Keep your feet firmly in contact with the Rider Detect Mat. • Lean into turns.
Info Avoiding Hazards SE-3 The SE-3 Patroller is highly maneuverable and allows you to easily navigate around most obstacles (Figure 20). However, to prevent the loss of traction, you must always be careful when riding and learn to identify and avoid slippery, icy, or wet surfaces, loose materials (sand/gravel), steep slopes, and hazardous obstacles.
Avoiding Hazards (cont.) Impacts Impacts occur when the SE-3 Patroller Wheels or chassis encounter an obstacle or terrain that prevents it from moving, bringing it to an abrupt stop and potentially causing a fall or tip-over (Figure 22). • Avoid holes, curbs, steps, and other obstacles. • Use caution when riding over any terrain change such as pavement to grass, or over a threshold or speed bump where the bottom of the SE-3 Patroller may strike any object.
Info Riding: Stepping On/Stepping Off SE-3 WARNING Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. Setup 2. Ensure the Power key is OFF. 3. Ensure the DRIVE/STANDBY switch is set to STANDBY ( 4. Step onto the Rider Detect Mat (Figure 25). ). Figure 24: ALWAYS Wear a Helmet! Tips Ensure the Segway SE-3 Patroller is unplugged and the Parking Brake is engaged (p. 38). Riding 1.
Riding: Power On/Accelerating WARNING Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. 34 1. Step onto the SE-3 Patroller (p. 33). 2. Ensure the lights are in the desired mode (p. 25). 3. Insert and turn the Power key ON. 4. Make sure there are no warnings or faults being displayed on the User Interface (p. 73). 5. Switch to DRIVE mode ( 6. Disable the Parking Brake. 7.
Info Riding: Turning the SE-3 Patroller SE-3 The SE-3 Patroller is inherently stable. However, you are responsible for maintaining proper vehicle/rider balance by leaning into turns (Figure 27). If you fail to actively maintain vehicle/rider balance, the SE-3 Patroller can tip sideways and fall over. Setup Operate WARNING The ability to turn is dependent on front wheel traction; do not overpower the front wheel with the front brake while turning.
Riding: Slowing/Stopping the SE-3 Patroller WARNING Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. 1. Front brake lever Rear brake lever To slow or stop the SE-3 Patroller, always use both Front and Rear brakes (p. 24). NOTE Activating both brakes at the same time will remove all torque applied by the motors. Activating only one brake (either Front or Rear) will still allow torque to be applied by the motors. 2. 3.
Info Riding: Engaging Reverse Mode 4. When you are finished reversing, bring the SE-3 Patroller to a complete stop, then release the Reverse switch. 5. Forward drive motion is now enabled. Maintain While looking in the direction you want to travel, smoothly engage the throttle while keeping the Reverse switch held down. Avoid making sharp, jerky movements of the throttle grip. Battery 3. Tips Press and hold the Reverse switch ( ) on the Left Handlebar Control with your left thumb (Figure 30).
Riding: Parking/Power Off WARNING Read and understand the SE-3 Patroller User Manual before attempting to ride. Always wear a helmet when riding the SE-3 Patroller. 1. Use common sense when parking the SE-3 Patroller. Do not park in areas that would hinder pedestrian or vehicular traffic, or risk damage to the SE-3 Patroller. 2. Bring the SE-3 Patroller to a complete stop. 3. Switch to STANDBY mode ( 4. Engage the Parking Brake (Figure 31). 5. Ensure the light switch is in the desired mode. 6.
Info Riding Techniques SE-3 WARNING Do not attempt to navigate stairs or curbs while riding the SE-3 Patroller. Setup Navigating Terrain Operate With practice, you can learn to ride over many different types of terrain, provided you avoid slippery surfaces, loose materials, steep slopes, and obstacles. Always proceed slowly over unfamiliar terrain. Never allow the SE-3 Patroller to become airborne, even for short periods of time.
Riding Techniques (cont.) Descending Hills • Lean slightly backward when descending (Figure 33). • If you must stop or slow down, be sure to smoothly activate both Front and Rear brakes to prevent a possible tip-over or the wheels losing traction. NOTICE Keep in mind there is no "engine braking" or "regenerative braking" with the SE-3 Patroller. This means the vehicle is in a "free-wheel" mode when no throttle or brakes are applied. • If stopped momentarily on an incline, you must keep the brakes activated.
Info Riding Indoors SE-3 Riding the SE-3 Patroller indoors presents different environmental conditions than you may be used to. Keep the following in mind: Setup • You are taller than you think. Be aware of the added height that the SE-3 Patroller (and your helmet) gives you and use caution when riding indoors or in the vicinity of doorways, archways, branches, signs, or other low overhead obstacles.
Riding Tips and Safety Guidelines Recap (cont.) • Do not allow any person to use the SE-3 Patroller unless that person has carefully read this Manual and watched the Safety Video. • Do not use the SE-3 Patroller in hazardous atmospheres. The SE-3 Patroller has not been certified for use in hazardous atmospheres as defined in NFPA 70, National Electric Code. Hazardous atmospheres are locations where fire or explosion hazards may exist due to flammable gases, vapors, liquids, dust, or fibers. • Wear a helmet.
Warn Contact Index Schedule • Riding on the road. The SE-3 Patroller is not intended or recommended for primary use on roads. If you must ride on the road, or must cross the road, be extremely careful. Ride as far away from traffic as possible. Allow plenty of time for crossing roads. Check to make sure that riding on the road is allowed by law. 43 T-shoot • Do not ride backward, except to maneuver in and out of tight spaces or around obstacles.
Riding Tips and Safety Guidelines Recap (cont.) • Do not attempt to carry any object in your hand(s). To carry cargo, use the cargo bins, glove box, or a cargo accessory that is recommended by Segway or a securely attached backpack with both shoulder straps in place. For cargo weight limits, see "SE-3 Patroller Operating Limits," (Table 2, p. 19). • Do not ride the SE-3 Patroller if you suffer any impairment to balance. • The SE-3 Patroller has not been designed, tested, or approved as a medical device.
• Battery Module/Specifications • Charging the Segway SE-3 Patroller Battery Module SE-3 • Battery Safety Info Segway SE-3 Patroller Battery Module Setup Battery Safety Index Schedule 45 Contact • Do not wash the Segway SE-3 Patroller with a power washer or high pressure hose. Avoid getting water into the Charge Port. Avoid exposure to heavy downpours or extended periods of heavy rain (including during riding, storage, or while being transported). Clean with soap and water and a soft cloth.
Battery Safety (cont.) • Do not submerge the Battery Module or vehicle in water. If you suspect the Battery Module or vehicle has been submerged or experienced water intrusion, call Segway Technical Support immediately at 1-866-473-4929, prompt #2. Until you receive further instructions, store the SE-3 Patroller upright, outdoors, and away from flammable objects. Do not attempt to remove the Battery Module. Do not plug the Power Cord into the SE-3 Patroller.
Info Charging times vary depending on the following: • Battery Module Charge Level—The lower the charge level is, the longer it will take to complete the charging process. Operate Riding Battery Module Specifications Setup • If storage temperature is below 32° F/0° C, do not charge your batteries. Instead, bring them into a warm (above 50° F/10° C) environment for charging. Doing so will ensure optimal battery life and performance.
Installing the Battery Module CAUTION The Battery Module weighs approximately 40 lbs. Do not attempt to install or remove the Battery Module if you are incapable of safely lifting an object of this weight. Use standard lifting techniques. Tool Required: None 1. Make sure the Segway SE-3 Patroller is unplugged, powered off, and the parking brake is engaged. 2. Make sure the latches are configured as in Figure 35. 3. Holding the Battery Module by both front and top handles, slide it into the opening. 4.
Flip latches out Info Removing the Battery Module Twist latches inward Use the handle to slide the Battery Module part way out. 4. Grasp both the front handle and the top handle of the Battery Module (Figure 38). Slide the Battery Module completely out. Figure 37: Flip out and twist the Battery Module Latches Battery 3. Tips Flip out and twist the latches as shown in Figure 37. Riding 2. Operate Make sure the Segway SE-3 Patroller is unplugged, powered off, and the parking brake is engaged.
Charging the Battery Module Charge Port WARNING Do not insert the Power Cord plug if the Charge Port, Power Cord, or AC Power outlet is wet. To charge the Battery Module: 1. Park the SE-3 Patroller in a clean, dry place, within the recommended charging temperature range (p. 47). 2. Verify that the Charge Port, Power Cord, and AC Power outlet are clean, dry, and free of debris (Figure 39). 3. Plug one end of the Power Cord (provided with the vehicle) into a grounded AC outlet (100V–240V; 50Hz–60Hz).
2. Disconnect the Power Cord from the grounded AC outlet. 3. Store the Power Cord. Operate Disconnect the Power Cord from the Charge Port. Battery Module at 40% Setup 1.
Battery Discharge Indicator (BDI) (cont.) 2. If the Battery Module is empty, Bring the SE-3 Patroller indoors or someplace where the temperature is within the recommended range (Table 4, p. 47). 3. Charge the SE-3 Patroller for 12 hours. If the bottom LED continues to blink red while discharging (charger not plugged in), contact Segway Technical Support. Charging Failures If a failure is detected during charging, all charging will stop and the BDI LEDs will turn off.
Riding Tips Battery CAUTION If left uncharged, an empty Battery Module could become permanently damaged. Always charge Battery Modules when not in use and always immediately charge a Battery Module that has been depleted. Operate When not in use the Battery Module will continue to discharge at a low rate, slowly draining the Battery Module. Over time this could result in a low or empty Battery Module.
Recalibrating the Battery Charge Level Display There are two Battery Charge Level displays: one on the Battery Module itself (the Battery Discharge Indicator), and one on the User Interface Display. These displays may be inaccurate after long periods of storage or during initial use. To recalibrate the displays: 1. Fully charge the Battery Module for 12 hours. 2.
Info How Temperature Affects Performance SE-3 The Battery Module is usually significantly warmer than the air temperature due to heating that occurs as electricity is delivered from it (while riding) and to it (while charging). Setup Riding in Hot or Cold Temperatures MPH T-shoot OD 99999.9 8 Maintain RND Battery RIDER PRESENT Tips TRIP 999.
Battery Module Transportation, Shipping, and Disposal If you are transporting the SE-3 Patroller, protect the Battery Module to avoid damage. Do not expose the Battery Module to direct heat or moisture, and avoid heavy vibration during transportation. WARNING Do not use or transport the Battery Module if the casing breaks open, leaks any substance, becomes excessively hot, or if you detect an unusual odor.
Info Maintaining and Servicing the Segway SE-3 Patroller SE-3 • General maintenance and servicing procedures related to the SE-3 Patroller • Important operating tips Maintain T-shoot Warn • Use only Segway-approved parts, fasteners, and accessories. Battery • Do not attempt to lift the SE-3 Patroller by hand. The vehicle is too heavy and unwieldy to lift safely without proper equipment and training. Tips • Adhere to torque specifications when tightening fasteners.
Securing the SE-3 Patroller for Transport Attach tie-downs here Follow these instructions to secure the SE-3 Patroller for transport on a pickup truck or trailer. 1. Ensure the SE-3 Patroller is powered off and unplugged. 2. Engage the parking brake. 3. Chock the front wheel. 4. Attach tie-downs to each end of the handlebars and to at least one rear wheel (Figure 46). 5. Secure the tie-downs to the transporting platform.
Info Tires and Wheels SE-3 WARNING Recommended tire pressures are shown on Wheel labels affixed near the valve stems. These pressures supersede any recommended pressures stated on the Tires. Higher pressure reduces suspension performance and traction, and increases risk of loss of control, collisions, and falls. Lower pressure reduces range and increases risk of damage to the Tire/ Wheel Assembly. Unequal pressure will cause the Segway SE-3 Patroller to turn in the direction of the lower pressure tire.
Tires and Wheels (cont.) Checking Tire Pressure The Tires on the SE-3 Patroller provide suspension and traction. Both functions are affected by tire inflation pressure. Recommended tire pressures are shown on Wheel labels affixed near the valve stems. Table 6: SE-3 Patroller Recommended Tire Pressures Tire Recommended Pressure Front Tire 22 psi (1.52 Bar; 152 kPa) Rear Tires 25 psi (1.72 Bar; 172 kPa) WARNING Inflate tires to the correct pressure (Table 6).
Over time, the tires on the SE-3 Patroller will wear and need replacing. Table 7: Tire Wear Specifications Front Tire 2 mm Rear Tires 3.8 mm (or when the tread is flush with the tread wear indicators) Front Tire 2. Apply the parking brake (p. 24). 3. Measure the depth of the treads (Table 7). If the tread depth is at or below 2 mm, replace the tire. Front Tips Make sure the SE-3 Patroller is powered off and unplugged. Riding 1.
Tires and Wheels (cont.) Replacing a Rear Tire/Wheel Tools: Vehicle jack Wheel nut key (included with the SE-3 Patroller) 19 mm or 21 mm socket wrench Torque wrench Rear Tire/Wheel Removal 1. Make sure the SE-3 Patroller is powered off and unplugged. 2. Apply the parking brake (p. 24). 3. Using the wheel nut key, loosen but do not remove the four Wheel Nuts. 4. Place the vehicle jack under the back of the SE-3 Patroller skid plate, close to the wheel being changed (Figure 50).
4. Slide the wheel onto the four studs. 5. Using the wheel nut key, install the four Wheel Nuts, a little more than hand tight. 6. Lower the SE-3 Patroller and remove the jack. 7. Using the wheel nut key, torque the four Wheel Nuts to 55 N-m (40 ft-lbf). Torque nuts in a cross pattern: top, bottom, left, right (Figure 51). Torque the four Wheel Nuts in a cross pattern Battery Make sure all mounting surfaces are clean and free of debris. Tips 3. Riding Jack up the SE-3 Patroller (Figure 50).
Brakes Adjusting the Brake Levers The angle of the brake levers can be adjusted for the user's preference. WARNING Make sure the brake levers are easy to reach and are fastened to the appropriate torque. Brakes are an essential safety feature of the SE-3 Patroller. If the user cannot reach the brakes they may not be able to stop the vehicle, which could lead to injury or death. Tools: 64 5 mm hex wrench Torque wrench 1. Make sure the SE-3 Patroller is is powered off and unplugged. 2.
Info Checking the Brake Fluid Level (Front/Rear) WARNING Do not operate the SE-3 Patroller if the brake fluid level is low. The brakes may not activate properly and the vehicle may not stop as intended. Make sure the brake fluid reservoir is level. 4. Inspect the sight glass and determine if fluid is below the "low" mark (Figure 53). If fluid is below the "low" mark, brake fluid needs to be added. Phillips head screwdriver Torque wrench 3. Add DOT 4 brake fluid; do not overfill the reservoir. 4.
Cleaning the Segway SE-3 Patroller WARNING Do not clean the Rider Detect Mat or Tires with any specialized cleaners. Use of such products may reduce traction, increasing the risk of a fall. To clean the SE-3 Patroller: 1. Make sure the SE-3 Patroller is unplugged and powered off. 2. Always inspect the Charge Port before and after charging and prior to cleaning. 3. Gently clean the SE-3 Patroller with soap and water and a soft cloth.
Info Storing the Segway SE-3 Patroller • Clean the SE-3 Patroller. Riding • Inflate the tires to the proper pressure (p. 60). Operate • Store the SE-3 Patroller (and its Battery Module) indoors, in a place that is free of moisture and humidity, with an ambient temperature of at least -4° F/-20° C or above.
Replacing Parts If a part breaks or needs replacement, or if you have a question about SE-3 Patroller replacement parts, contact an Authorized Segway Dealer or Distributor. For a list of Dealers and Distributors, visit www.segway.com. See the SE-3 Patroller Limited Warranty/Guarantee for a list of ownerreplaceable parts. Use only Segway-provided replacement parts and fasteners. Torque Specifications CAUTION Adhere to torque specifications when tightening fasteners.
Info Troubleshooting page 70 Tire/Wheel assembly is loose/wobbles. page 71 SE-3 Patroller pulls to one side. page 72 Tire is flat/will not maintain pressure. page 72 Accessory outlet fuse page 76 Battery SE-3 Patroller will not power on. Tips See: Riding Table 8 lists potential problems. This table directs you to the page in this chapter where you can find more information on resolving the problem.
Troubleshooting Procedures (cont.) SE-3 Patroller Will Not Power On Problem: Your Segway SE-3 Patroller will not power on when you insert and turn the power key. Review the following procedures prior to troubleshooting this problem: • “Removing the Battery Module” (p. 49) • “Installing the Battery Module” (p. 48) Recommended Action: 70 1. Make sure the SE-3 Patroller's Battery Module is charged. 2.
Info Tire/Wheel Assembly is Loose and/or Wobbles SE-3 Problem: The Tire/Wheel assembly is not secure. It appears to be loose and/or wobbles. Review the following procedure prior to troubleshooting this problem: Setup • “Checking the Tire/Wheel Assembly” (p. 59) Operate • "Replacing a Rear Tire/Wheel" (p. 62) Recommended Action: Tighten the Wheel Nuts. Torque to 55 N-m (40 ft-lbf). 3.
Troubleshooting Procedures (cont.) Segway SE-3 Patroller Pulls to One Side When Riding Problem: Your Segway SE-3 Patroller pulls to one side when you are riding. Review the following procedures prior to troubleshooting this problem: • “Checking the Tire/Wheel Assembly” (p. 59) • “Checking Tire Pressure” (p. 60) Recommended Action: 1. Check to make sure Rear Tire inflation pressure is equal, and set to recommended specifications (see “Checking Tire Pressure,” p. 60). 2.
Info Warnings and Faults SE-3 Both warnings and faults are displayed on the User Interface screen. Setup Warnings TRIP 999.9 Figure 55: Warnings are Displayed on the User Interface Screen T-shoot This warning occurs any time the vehicle is going faster than the maximum speed. See "Segway SE-3 Patroller Specifications," p. 15. OD 99999.9 Release Throttle Maintain Reduce Speed (Top Speed Exceeded) RND Battery If this happens, release the throttle and DRIVE mode will be enabled.
Warnings (cont.) CAUTION Charge an empty or low Battery Module immediately. Leaving a Battery Module empty for long periods of time could result in permanent damage to the Battery Module. Low Battery This warning occurs when the Battery Module level of charge is below 15% or when there is low battery voltage. In the case of low battery voltage, vehicle performance will be reduced. Drive to a secure location and charge your Battery Module.
Info Faults SE-3 When a Fault occurs, the default User Interface screen is replaced by the Fault Screen (Figure 56) which displays a warning triangle and a short description of the fault. The fault message will be displayed until the SE-3 Patroller powers off. For all faults, the motor drives are disabled but power is still available. Setup Rider Detect Fault Tips Figure 56: Rider Detect Fault Battery Maintain Remove any objects from on top of the Rider Detect Mat.
Accessory Outlet Fuse WARNING Do not attempt to remove or access any of the covers or panels in the Battery Module enclosure. There are no user serviceable parts inside. Doing so could result in death or serious injury from electric shock. A 2 Amp fuse protects the SE-3 Patroller's Accessory Outlet. If an accessory with a larger load is connected to the circuit, the fuse may blow. In that case, remove the accessory and do not use it again.
Info Contact and Legal Information SE-3 Report All Incidents If you or any other user of your Segway SE-3 Patroller is involved in an accident, or if your SE-3 Patroller performs in a way that you do not intend or in a way that it is not supposed to, contact Segway Customer Care. Setup How to Reach Us Operate Riding Telephone: (English-language only) 1-866-4SEGWAY (1-866-473-4929) E-mail: (English-language only) technicalsupport@segway.
Limited Warranty/Guarantee (United States Only) Segway provides with each Segway SE-3 Patroller a “Segway® SE-3 Patroller Limited Warranty/Guarantee.” This is the only warranty applicable to the Segway SE-3 Patroller. Consult the “Segway® SE-3 Patroller Limited Warranty/Guarantee” delivered with your Segway SE-3 Patroller for the specific terms of limited warranty coverage.
Info Regulatory Compliance Information (cont.) • IEC 60335-1 Issue: 2010/12/10 Ed: 5 Household and similar electrical appliances Safety Part 1: General requirements; COR No.1: 2010/07/28 SE-3 • IEC 60529 Issued: 2001/02/01 Ed: 2.1 Degrees of Protection Provided by Enclosures (IP Code); COR. No. 1:2003; COR. No.2:2007; COR. No.
Regulatory Compliance Information (cont.) • EN 61000-6-2 Electromagnetic compatibility (EMC) – Immunity for industrial environments • EN 61000-6-3 Electromagnetic compatibility (EMC) – Emission standard for residential, commercial, & light-industrial environments • EN 61000-6-4 Electromagnetic compatibility (EMC) –Emission standard for industrial environments • UL 1012/CAN/CSA-C22.2 NO. 107.
Info Radio Frequency Interference (cont.) SE-3 • Connect the SE-3 Patroller into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Setup • Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2.
Product Life and Recycling This product should be recycled at the end of its useful life. All Segway SE-3 Patroller models can be returned to the location at which they were purchased, or to Segway Inc. at: Segway Inc. Attn: Product Recycling 14 Technology Dr. Bedford, NH 03110 USA To find the nearest Segway dealer or distributor go to http://www.segway.com/dealer-locator/.
Contact Index P Parking brake 24 Warn O Operating limits 18 Operating the SE-3 21 Outlet, 12 V 28 T-shoot H Handlebar cargo weight, maximum 19 controls 21 Hazards, avoiding 31 Horn 25 Maintain G Glove box 27 Battery F Faults 75 Fuse, Accessory Outlet 76 R Radio Frequency Interference 80 Range, maximizing 20 Recalibrating the BDI 54 Recycling 56, 82 Regulatory information 78 Replacing parts 68 Reverse Mode 25, 37 Rider Controls 21-25 Rider Detect Mat 12 Riding the SE-3 29 Riding Position 30 Riding
Index (cont.
Info Notes: SE-3 Setup Operate Riding Tips Battery Maintain T-shoot Warn Contact Index Schedule 85
Recommended Maintenance Schedule–SE-3 Patroller Maintenance procedure: 1x/month 1x/4 months 1x/6 months 1x/12 months Check tire pressure: Front = 22 psi; Rear = 25 psi Check tire wear (tread depth): Front = 2 mm; Rear = 3.
Maintenance procedure: 1x/month 1x/4 months Info Recommended Maintenance Schedule–SE-3 Patroller (cont.) 1x/6 months 1x/12 months Test ride SE-3, note wheel alignment, drift, or performance issues Inspect Motor/Gearbox elastomer and coupling 2 Setup SE-3 Power on SE-3.
Your Segway SE-3 Patroller Write down the important information below for quick access if needed.
Pre-Ride Checklist – SE3 Patroller Perform the following checks on the SE-3 Patroller before each ride: Check tire pressure Front – 22 psi (1.52 Bar; 152 kPa) Rear – 25 psi (1.72 Bar; 172 kPa) Check for tire wear Front – tire tread depth is less than 2 mm Rear – 3.8 mm (or when the tread is flush with the tread wear indicators) Ensure there is no visible damage to the SE-3 Patroller or loose bodywork. Ensure the Rider Detect Mat is intact, secure, and free of debris.
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