Technical information

SEGA Confidential

4.0 Troubleshooting

Message Displays

• “Game disc unsuitable for this system”

This message appears if a non-SEGA SATURN CD is inserted in the SEGA

SATURN. Be sure to check the type of CD being used. (The disc may still be

used as an audio CD if audio data is present.)

This message may be displayed if the data side of the CD (side on which the

game name is not printed) is dirty. In such cases, use a soft, dry cloth to remove

dirt from the data side of the disc.

• “Disc unsuitable for this system”

This message is displayed if the inserted CD has no music data. Be sure to

check the type of CD being used.

• “Drive empty”

This message is displayed when a CD has not been inserted, the CD is damaged,

the CD is inserted upside down, or the type of CD inserted cannot be recognized

by the SEGA SATURN. In cases like these, check the type of CD being used.

• “Game cartridge unsuitable for this system”

Displayed when a non-SEGA SATURN cartridge is inserted in the SEGA

SATURN. Be sure to check the type of cartridge being used.

Troubleshooting Tips

• The Multiplayer screen does not appear.

Make sure the game cartridge is not plugged into the cartridge slot.

• The SEGA SATURN CD game won’t start.

Is the disc upside down?

Is the disc dirty?

Are there scratches on the disc?

• CD, CD+G, CD+EG audio output is in mono.

Is the Audio Output setting on mono (when using the SEGA SATURN stereo

AV cable or SEGA SATURN S-video cable)?

• The set clock screen always appears when the power is turned on. Data saved in the

SEGA SATURN's internal backup RAM is gone.

Was the lithium battery installed properly?

Is the lithium battery dead?

• The power LED does not turn on immediately after the power button is pressed.

The power LED may take 1 or 2 seconds to turn on. This is normal for the

SEGA SATURN.