Instruction Manual

86 | SecurityMan
Q: What should I do if my Internet speed is slow?
A: It is okay to do remote access, only try to limit camera channels view to just one channel at a time; the more the
camera view loaded the slower the video transmission speed will become.
Q: Why I cannot start Net Service server from the SuperDVR server?
A: Other software is using Net Service ports, try changing the Net Service port or stop other software from running on
the background.
Other Q & A
Q: SuperDVR recorded lots of video les, but I cannot nd the recorded data les?
A: Hard disk space may not be enough. Check for spyware on the computer which may prevents further recording.
Follow the recording path to see if they exist.
Q: Playback recorded video le and opening/closing SuperDVR driver seems to have some delay or slow?
A: Windows system problem, try to reboot the computer. Too many recorded les, too many applications using system
resources, or too many fragments on the hard drive which requires time to search for the les causing delay or slow
down playback and SuperDVR (applications) usage. Start by deleting some of the unused les, run disk defragment,
or exiting other application(s) running in the background will help speeds up playback and application(s) in windows.
Q: Why I cannot playback AVI les?
A: Windows media player has been damaged, or decoder has not been installed properly, please reinstall the relative
software. Recorded les may be damaged; use SuperAVIFixer program located in the root directory of SuperDVR to
browse for and x the AVI le(s).
TIPS
There may be some surplus channels that do not have video input. Switching o the channels will help to improve transmission speed due
to limited broadcasting.