User`s manual
24
Problems Possible Cause Solutions
The alarm host sounded off immediately 
after connecting the power
The telephone incoming line has not 
been connected, poor connection or 
short circuit.
Double check, test and secure the incoming telephone line 
or use a standard phone to test the line to ensure working 
status.
The alarm host cannot record or partially   
records
The Record buttons not pressed down 
and held while attempting to record, or 
not held down all the way.
Securely press and hold down the RECORD button during 
recording. Speak up close to the rear speaker of the host.
Repeatedly receiving the alarm telephone
No one picked up the alarm calls or 
failure to press the * star button to end/
drop the call.
After answering the alarm phone calls and hearing the 
recorded message: please advanced to page 7 (Telephone 
Alarm) of this user’s manual as a reference to try to resolve 
this problem, or simply press the * star button to end the 
call.
The alarm host does not sound the 
alarm after the detector triggered the 
alarm in armed mode.
1. The wireless devices may not have 
synchronized with the alarm host.
2. The dwell time for Entry Delay or Exit 
Delay has not been reached.
1. In “Home” mode, make sure the sensor or wireless devices 
triggering is not in the 2nd Defense Line. Simply cancel the 
wireless devices and add them in again to synchronize with 
the host. 
2. Ensure the sensor detectors are not active within the 
system setup Entry Delay Time or Exit Delay Time, default 
delay time is 40 seconds 
The PIR motion sensor does not work
Weak battery power, not switched on, 
or the PIR motion detector is in the
 power-down mode
Open the sensor shell to install the battery and slide the 
power switch to “On”. Power down mode may be in affect: 
“5S”: detect once every 5 seconds “5MIN”: detect once every 
5 minutes, please refers to the user’s manual for PIR setup.
Common Problems and Solutions










