User guide
TROUBLESHOOTING
Communications Error
The correct COM port must be set for any hardware attached to the handheld. Refer to "Hardware" onpage38 and "Valid
COM Ports" onpage112 for additional information.
Performing a Quick Read While Route Reading
If you are using the route reading software and attempt to access the ORION Endpoint Utility to perform a quick read
by going to Windows Start> Badger Field Applications> ORION Endpoint Utility, you will receiver a transceiver
communication error as shown here.
If you receive this error, tap Cancel. Then tap the Menu button and select Exit to return to route reading.
To perform a quick read while route reading, use the following steps to avoid a transceiver communications error.
1. From the account menu screen, tap the Menu button at the bottom of the screen.
Result: The Read Menu is displayed.
2. Tap the To Main Menu button at the bottom of the screen.
Result: The Main Menu opens.
3. On the Main Menu, select Program & Quick Read.
4. When you have completed the quick read, tap the
Menu button at the bottom of the screen.
5. On the menu that displays, select Exit.
Result: The software automatically returns to the
account menu screen in the route.
ORION® Automated Meter Reading System for Trimble® Ranger 3
Page 120 February 2013