Programming instructions
Digital Monitoring Products XR200-485 Programming Guide
52
APPENDIX
XR200-485 Programming Guide Digital Monitoring Products
53
APPENDIX
18.16 Common Keypad Messages
There are several common keypad messages that the keypad displays to inform the technician and
end-user. The common messages are described below. Possible solutions are also provided.
Message Meaning Possible Solutions
INVALID AREA
The user has attempted a door access for an area
they are not assigned.
Change the user access areas if access to the area
is needed. If access is not needed, the user cannot
enter the area.
INVALID CODE
The user code you entered is not recognized by the
system.
Check the user code and try again.
INVALID LEVEL
The code you used does not have the authority level
required to perform the task you are attempting.
Be sure the correct level is set for the code.
Remember that you can only grant a user authority
if you have the same authority or greater: You can’t
give what you don’t have.
INVALID PROFILE
A user has attempted a function that is outside of the
assigned prole.
Check the user prole settings.
INVALID TIME
A user code assigned to a specic schedule has
entered outside of the valid schedule.
Make sure the system time (clock) is set to the
correct time zone.
See Schedules and User Codes.
ENTER 2ND CODE
The area you are attempting to disarm or access is a
Two Man Area.
A second and different user code must be entered.
See Two Man Rule.
CLOSING TIME The scheduled has expired but the area is not armed.
Make sure the system time (clock) is set to the
correct time zone.
See Closing Check and Schedules.
LATE TO CLOSE
The system was not armed at its scheduled closing
time.
Make sure the system time (clock) is set to the
correct time zone.
See Closing Check and Schedules.
FAILED TO EXIT
A user assigned the anti-passback option has
attempted to re-enter an area from which they did
not exit properly.
The user must exit the area through the proper
door. If not possible, the system administrator
should select the Forgive option in the User Codes
menu. See Access Areas and Egress Areas.
AC TROUBLE The system is not getting proper power. Check that the AC connections are good.
BATTERY TROUBLE The battery is either low or missing.
Check that the battery connections are good and
the battery is still good.
PHONE LINE 1
TROUBLE
The panel is looking for phone jack supervision.
Install a jumper wire between terminals 2 and 7 on
the phone jack.
SYSTEM TROUBLE
or
SERVICE REQUIRED
There is a problem with one or more components in
the system.
Make sure the J16 jumper is removed from the
panel. Make sure there is not a short or open
condition on the green data wire to the keypad.
You may also need to check that all of the keypads
and expansion modules on the bus are good.
SYSTEM BUSY
The system is performing another task with a higher
priority.
Wait a few moments for the system to complete the
task. Make sure the J16 jumper is not on the panel.
If the message displays for a long period of time,
the processor could be locked up.
4-WIRE BUS
TROUBLE
There is not a supervised device on the bus. Program a device to be supervised.
There is low voltage or an open yellow wire. Make sure all wires are connected.
Two devices share the same address. Program one of the devices to a unique address.
TRANSMIT FAIL
The panel has attempted to communicate with the
central station 10 times and has not succeeded.
Verify your communication type, account number,
and phone number. Make sure the telephone line is
connected and working properly.
WIRELESS
TROUBLE
The wireless receiver is not communicating with the
472 Inovonics 900MZ Interface.
Check both devices and the wiring between those
devices.
NON-POLLED
ADDRESS
The device is not set to STD or FIRE in Device Setup
programming.
Program the device as STD or FIRE in Device Setup.
ENTER CODE
(entering
Programming)
A lockout code is programmed for the panel. Enter the lockout code.
MAN NUMBER
A service man number has been assigned using
Remote Link.
Enter your Service Man Code.