User`s guide

52 XR500 User’s Guide Appendix C
Common Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to
correct the problem. In many cases, you will need to call a service person to correct the problem. Displays that are not discussed here
mean that your service representative should be called.
Message Meaning Possible Solutions
Invalid Area
The user has attempted a door access for an area they
are not assigned.
Change the user access areas if access to the area is
needed. If access is not needed, the user cannot enter
the area.
Invalid Code
The user code you entered is not recognized by the
system.
Check the user code and try again.
Invalid Level
The code have used does not have the authority level
required to perform the task you are attempting.
Be sure the correct level is set for the code. Remember
that you can only grant a user authority if you have the
same authority level or greater: You can’t give what you
don’t have.
Invalid ProÞ le
A user has attempted a function that is outside of the
assigned proÞ le.
Check the user proÞ le settings.
Invalid Time
A user code assigned to a speciÞ c schedule has
entered outside of the valid schedule.
See Schedules and User Codes.
Enter 2nd Code
The area you are attempting to disarm or access is a
Two Man Area.
A second and different user code must be entered.
Closing Time
The scheduled has expired but the area has not been
armed.
Users still on the premise should arm the system or
extend the schedule to a later time.
Late to Close
The system was not armed at its scheduled closing
time.
Users still on the premise should arm the system or
extend the schedule to a later time.
Failed to Exit
A user assigned the anti-passback option has
attempted to re-enter an area from which they did not
exit properly.
The user must exit the area through the proper door. If
not possible, your system administrator should select the
Forgive option in the User Codes menu.