Instruction manual

Trouble shooting
Q. The camera is not recognized as a removable disk or as a Webcam.
A. The operating system must be XP or greater. The camera must be connected using
a standard USB cable. Confirm that the cable is not defective by attaching another USB
device using the same cable. Do not use a USB hub. Try using another USB port.
Defective cables are the most common problems when the camera is not correctly
recognized by the PC.
Q. The yellow LED flashes once per second 15 times and then turns off.
A. There is no micro SD card inserted, the card is not properly inserted, the card is full
or the card is defective. The card must be inserted with the gold contacts facing
upwards, towards the buttons. There should be a distinct spring action when inserting
the last 5 mm and there should be no friction whatsoever.
When the card is pushed 1 mm inside the body the card should latch with a distinctive
click.
Never force the card, and never push the card more than max. 1 mm into the camera
body. Sometimes the card holder metal frame is not positioned properly in the body and
is clearly visible in the card slot. If this is the case, insert the card above (on the button
side) of the visible metal frame.
Q1. After I turn the camera on it immediately turns off (the red LED may also blink 3
times - see "LED status indicators").
Q2. When I press the shutter button to take a picture or make a video, the camera
reacts normally, but after about 30 seconds the camera turns off (the red LED may also
blink 3 times - see "LED status indicators").
Q3. When I press the shutter button to take a picture, the red LED is on as normal, but I
can also see the yellow LED flashing at the same time. After about 30 seconds the
camera turns off (the red LED may also blink 3 times - see "LED status indicators").
A. This indicates that the SD card is full or data on the SD card is not as expected.
Maybe the card was previously used in another device. Format the card and try again. If
this fails, try another card.
Q. The camera does not react. The green LED may be on or off.
A. The firmware may have entered a continuous loop, or the battery may be discharged.
• Make sure the battery is fully charged.
• Use a paper clip or similar object to press the Reset button. This should force the
camera to be turned off.
• Wait 10 seconds.
• Turn on the camera.
• As a last resort, disconnect the battery and reconnect again after waiting 30
seconds.
Q. With or without an inserted card, the yellow LED flashes 5 times fairly quickly (about
once every 1/4 second) and then turns off.
A. This can happen when a firmware file is not updated correctly. The camera will also
no longer react to button presses.
• Remove the card from the camera and use a paper clip or similar instrument to
briefly press the reset button. The camera will most probably flash 5 times.
• Using a card reader or another camera connected as a removable device, copy a
known good firmware file (FWMICDVR.BIN) to the card.
• Insert the card into the defective camera. DO NOT turn it on.
• Briefly press the reset button.
• The yellow LED should flash quickly for a few seconds while the firmware is
updated.
• Remove the card and, using an external card reader or the "Backdoor" method,
delete the firmware file (see Firmware Update).