INSTALLATION User Manual

P/N 500-22155
Page 16 Rev. A, 11/12
APPENDIX A
Troubleshooting
Problem No Alarm when Testing Door Movement Points of Reference
Check for specified voltage to unit Section 2
Check for specified current draw at unit Section 2
Check magnetic actuator for proper mounting iMXDa Template
Solution
Verify gap testing and training of unit Section 6.4
Problem Immediate Alarm when Testing Movement Points of Reference
Check for proper door closure Section 5.1 / Section 8
Check magnetic actuator for proper mounting iMXDa Template
Check lock housing and strike for proper mounting iMXDa Template
Make sure Jumper JP3 is in correct position Section 6.3 (Figure 15)
iEXDa: Ensure that the circuit connected to the “EI”
terminal is properly functioning.
Section 6.3
Solution
iMXDa: Verify gap testing and training of unit Section 6.4
Problem Lock Does Not Generate a Magnetic Field Points of Reference
Verify the Magnalock is connected to PCB Section 6 (Figure 10)
Check for specified voltage at Magnalock Section 2
Solution
Check for specified current draw at Magnalock Section 2
Problem Magnalock locks, but green LED does not illuminate Points of Reference
Solution
(See Reduced Holding Force – below) -
Problem Reduced Holding Force Points of Reference
Check for specified voltage at Magnalock Section 2
Check for specified current draw at Magnalock Section 2
Check strike for proper mounting Section 5.1 / Template
Check the Magnalock and strike for obstructions Section 5.1 / Section 8
Solution
Check Magnalock and strike are properly cleaned Section 8
Problem DPS Does Not Report Door Status Points of Reference
Check strike mounting for proper alignment Table A / Section 5.1
Check for proper door closure Section 5.1 / Section 8
Check for proper voltage/current on switch Section 2
Solution
Check resettable protection (polyswitch overload) Section 2 (DPS)
Problem The Magnalock is Dirty or Rusty Points of Reference
Solution
Improper cleaning – Maintenance Equipment Section 8
Problem
Electronic Noise Interference with
Access Control System
Points of Reference
Solution
Check for voltage from Magnalock to door frame. There
should be no voltage present.
Section 2
IF PROBLEMS PERSIST CALL SECURITRON TOLL FREE
(800) MAG-LOCK
[phone]