User Manual
Rev. 20190228A
To Contents 6 of 23
Unlocking the Drive in User Mode
CAUTION: Possible deletion of data. After ten failed attempts to unlock the
Drive, the User PIN and all data on the Drive will be deleted. Refer to Brute
Force Hacking Detection on page 14.
NOTE: Until the Drive is unlocked it does not show in your computer’s File Manager
(Explorer or Finder).
1. Connect the Drive to your computer with the USB cable.
2. Press [ ]
3. Enter the User PIN*. [ ]
4. Press [ ]
*The factory PIN for new drives is 11223344. For other drives, contact your vendor.
We strongly recommend changing the password once it is unlocked.
See Changing the User PIN below.
NOTE: If the Drive still doesn’t appear in your computer’s file manager, refer to
Troubleshooting on page 21.
Changing the User PIN
1. Press [ ]
2. Enter the User PIN. [ ]
3. Press [ momentarily ]
4. After you see then press [ ]
5. Enter the new User PIN [ ]
6. Press [ ]
7. Re-enter the new PIN. [ ]
8. Press [
]
Note that if a mistake was made while defining a new PIN or the procedure was not
completed, the Drive will retain the old PIN.
DISCONNECTING FROM YOUR COMPUTER
Generally, you can just unplug the USB cable. However, some computer systems may
require you to click the Safely Remove Hardware/Eject icon within your operating system
prior to unplugging the drive cable from your computer. Wait for the red LED to light
momentarily indicating it is locked and ready to disconnect from the computer.
LOCKING THE DRIVE WITHOUT DISCONNECTING
USER AND ADMIN MODES: To lock the Drive without unplugging the USB cable, press and
hold until the red LED lights (about 4 seconds).
To use the new PIN unplug and plug the drive back










