User's Guide

SecureDrive DUO User Guide • 11
20210715
Changing a Password
Unlocking the Drive
Locking the Drive
To change your password, you may do so through either the keypad or app features. Alongside
the keypad commands are the LED indicators displayed on the Drive that show the code was
entered properly.
To change the password by keypad, follow these steps:
To change the password through the app, follow these steps:
You can unlock the Drive only after inserting it into the computer. To unlock the Drive by keypad,
press
, enter the user password, then press .
The Drive can be locked multiple ways. We recommend safely ejecting it through the operating
system. You may also press and hold
to lock the Drive.
From the app, you may select the Drive name. Swipe to the left and tap on Lock.
If the Drive is being used, the Drive will wait to lock until the activity has been completed. The
red lock LED
indicates that the Drive is waiting to lock before it completes the action.
To unlock the Drive by mobile app/Bluetooth, insert it into the computer. Open the app on the
mobile device and enter the password.
1. Connect the Drive to a computer.
2. Open the SecureData Lock app on your mobile device.
3. Select the device by tapping its name and enter the existing password.
4. Wait until the Drive unlocks and tap on it. This takes you to SETTINGS.
5. Under PASSWORD/ACCESS, select Change Password.
6. Enter the old password.
7. Enter the new password in the New and Confirm Password fields.
1. Press
.
2. Enter existing User Password.
3. Press
.
4. Enter new User Password.
5. Press
.
6. Re-enter new User Password.
7. Press .
8. If successful, you will see
, five times; if the command failed, you will see ,
five times.