User's Guide

5
ReliAlert ™ Hardware
ReliAlert™ Highlights
Voice Communication
Communication to the device can only be made from the Monitoring Center. All other phone
numbers are blocked to the ReliAlert™ device. Outgoing voice calls from the ReliAlert™
device are to a predefined number into the Monitoring Center. All calls to
and from the monitoring center are digitally recorded and can be retrieved by request.
Voice quality on the device is subject to the same limitations as a standard cellular call. The
Monitoring Center can call the offender through the
ReliAlert™ device utilizing its
cellular technology. In addition, the Monitoring Center can bridge a call from a supervision
officer to the device. The ReliAlert™ device offers the offender one-button voice
communication access to the Monitoring Center. The offender does not have the ability to
accept, reject, or end inbound calls. The ReliAlert™ device will automatically accept the
call at all times from the Monitoring Center.
Data Transmission
The ReliAlert™ device transmits and receives information to and from a specified
server on the internet by way of the cellular GSM network using GPRS (General Packet
Radio Service). All transmitted information is security encrypted, including location records,
alarm notifications, configuration data, and remote alert commands sent to the device from
the server.
Because data cannot be transmitted simultaneously with a voice call, SMS technology is used
for the transmission of data when a voice communication is in progress.
Remote Alert Commands
The Monitoring Center or the Supervising Officer can remotely issue a vibrate alert, audible
siren, or an audible alert to the ReliAlert™.
User Interface
The offender is alerted to alarm conditions by a combination of sensory feedback built into
the ReliAlert™ device. The sensory feedback includes visual, multicolored LEDs or
audible tones or vibrations generated by the device based on predefined alarm conditions.