User's Guide

12
Doc. No. A21030692 Rev. B ECO: 13685 Date: 03/16/2022
TRANSMITTER TROUBLE SHOOTING FLOWCHART
Do you own a Tester?
Does the Tag test OK on the Tester?
Tag OK
Is the power L.E.D. on the Tester a
solid green?
Have the Tester batteries been
replaced recently?
Change batteries in the Tester and
re-test Tag.
At another exit location, does the
Tag make the Exit Arm?
Still not
working with
Tester.
Please call your local
Distributor for parts and
service.
Please call
Secure Care
Products at:
1-800-451-7917
or
1-603-223-0745
Does another known working Tag
work at this Exit?
With the door open and the Tag
present, does the Exit Alarm
Test Tag at Exit
Yes
No
Yes
Yes
Yes
Yes
No
No
No
No
Yes
Yes
No
No