Product Manual
Table Of Contents
2
• seca 651/650, seca 655/654, seca mBCA 555/554, seca mBCA 552
17-10-07-659-002_02-2020S
Data transmission
Fault/error code Cause Remedy
001-288XX-XXX
420-288XX-XXX
No connection to server
• Check LAN cable
• Check network settings
004-288XX-XXX
Barcodes were scanned at the wrong
time.
Repeat measurement procedure and
observe proper sequence
Restart device:
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
005-288XX-XXX
Barcode invalid or damaged Make sure to scan a valid barcode
Patient ID / user ID not found in
database
• Create patient file in database
• Create user account in database
006-288XX-XXX
Unable to save measurement to
information system
Check settings in
seca connect 103
010-288XX-XXX
Update error Restart update procedure
019-288XX-XXX
Overcurrent on platform USB-port
• Check USB devices
• If error reoccurs, remove USB device
020-288XX-XXX
022-288XX-XXX
No connection to seca connect 103
• Repeat measurement procedure
• Check settings in
seca connect 103
Restart device:
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
050-280XX-XXX
Overcurrent on display USB-port
• Check USB devices
• If error reoccurs, remove USB device
053-280XX-XXX
Communication error between
weighing platform and display
Restart device:
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
• If error reoccurs, contact seca Service
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