Operation Manual

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NOT CLEAR, DISTORTED, STATIC
Possible Cause Solution
Weak battery Replace battery
Component problem Consult your hearing care professional
Ear wax blockage Clean tip; Replace wax guard
If problem persists, consult your hearing care professional.
TORN ULTRA SOFT TIP
Possible Cause Solution
Finger nail or sharp objects Consult your hearing care professional
Damage from improper insertion Consult your hearing care professional
SORENESS (NOTE: Mild soreness is not unusual for the first few days)
Possible Cause Solution
Improper placement
Adjust fit of tip to achieve comfort.
Use lubricant when inserting your PAC
Hearing System
Improper fit of the Ultra Soft Tip Consult your hearing care professional
Improper fit of the Speaker Link Consult your hearing care professional
TROUBLESHOOTING:
NO SOUND
Possible Cause Solution
Weak battery Replace battery
Ear wax blockage Clean tip; Replace wax guard
Component problem Consult your hearing care professional
NOT LOUD ENOUGH
Possible Cause Solution
Ear wax blockage Clean tip; Replace wax guard
Programming too low Consult your hearing care professional
Component problem Consult your hearing care professional
Hearing loss progression Consult your hearing care professional
INTERMITTENT GOES OFF AND ON
Possible Cause Solution
Weak battery Replace battery
Component problem Consult your hearing care professional
Moisture
Allow aid to dry out (hearing instrument
dehumidier is recommended)
If problem persists, consult your hearing care professional.