User guide

Seagate Travan 40GB User Guide 25
Technical Support
If you experience problems installing or using
your tape drive, contact one of the technical
support services listed below and on the
following pages.
Worldwide services:
Worldwide web: A wide variety of technical
support services are available on Seagate’s
Worldwide Web site, located at http://
www.seagate.com
Seagate E-mail Technical Support: You can e-
mail technical questions or comments to:
[e-mail]
Regional services
Seagate provides technical support through
several regional centers worldwide. These
services may include:
• Seagate phone technical support: For one-on-
one help, you can talk to a technical support
specialist during local business hours. Before
calling, note your system configuration and drive
model number.
• Seagate Technical Support FAX: You can FAX
questions or comments to technical support
specialists. Responses are sent during local
business hours.
• SeaFAX: You can use a touch-tone telephone
to access Seagate’s automated FAX system to
receive technical support information by
return FAX. This service is available 24 hours
daily.
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