Seagate Travan 40GB User Guide 29 Click here to continue Internal Storage System Tr avan Seagate 40GB Online User Guide Tr40ig.
Seagate Travan 40GB User Guide 1 Seagate Travan 40GB — Online User Guide Contents Page 3 5 15 22 25 TR40IG.
Seagate Travan 40GB User Guide 2 Copyright 2002, Seagate Removable Storage Solutions, LLC. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission from Seagate Removable Storage Solutions. Product features and specifications described in this guide are subject to change without notification.
Seagate Travan 40GB User Guide 1 Introduction 3 About this manual This manual describes how to install and operate your new Seagate Travan 40GB tape drive. The manual also contains information on troubleshooting and technical support for your new drive. Note. Wherever a page number is referenced in this online manual, you can click on the page number to jump to that page. You can return to the original page by clicking the back button ware. TR40IG.
Seagate Travan 40GB User Guide 4 About your Travan tape drive The Seagate Travan 40GB can store up to 40 Gbytes on a single Travan 40 cartridge, and features a data transfer rate of up to 240 Mbytes per minute. Note. These values are based on 2:1 data compression. Uncompressed values are one half as high. Capacities, backup speeds and transfer rates will vary with file type and system configuration.
Seagate Travan 40GB User Guide 2 Installing the drive 5 This chapter describes how to install the Seagate Travan 40GB ATAPI tape drive in your computer. What you will need • You will need a standard flat-bladed screwdriver and a Phillips screwdriver to install the tape drive in your computer. • This tape drive must be attached to a secondary IDE port. If your computer has two IDE ports, and the secondary port is not being used, you may need to obtain a 40-pin IDE interface cable for your tape drive.
Seagate Travan 40GB User Guide 6 Important precautions To protect your computer and drive from electrostatic damage, follow these guidelines: • Before you open your computer or remove the drive from its antistatic bag, ground yourself by touching the metal chassis of your computer or some other grounded object. For optimal protection, use an electrostatic grounding strap. Note. To be properly grounded, your computer must be plugged into a grounded electrical outlet.
Seagate Travan 40GB User Guide 7 Installation Procedure Follow the steps below to install the Travan 40GB drive in your computer Note. We recommend that you install your backup software before you install your tape drive. For more information, see the instructions that came with the backup software. 1. Decide where to attach the tape drive. Before you install your tape drive, you should determine how many IDE ports your computer has. You may find this information in the manual for your computer.
Seagate Travan 40GB User Guide 8 If your computer has two IDE ports: Figure 1 d ar H sc i D r te d pu oar m b Co ther o M Primary IDE port Secondary IDE port Attach tape drive and cable here (tape drive must be configured as "Master") EXAMPLE 1: Existing computer with two IDE ports (hard disc attached to the primary IDE port) Primary IDE port M O -R D C Figure 2 If no devices or cables are attached to the secondary IDE port (as shown in Figure 1), you will need to obtain a second IDE cable for yo
Seagate Travan 40GB User Guide 9 If your computer has only one IDE port: d ar H sc i D Figure 3 r te d pu oar m b Co ther o M Primary IDE port Since there is no secondary IDE port, you must purchase an ATAPI host adapter that provides two ports EXAMPLE 3: Existing computer with only one IDE port (hard disc attached to primary port) TR40IG.P65 9 • If your computer has only a single IDE port, as shown in Figure 3, it is probably being used by the hard disc drive.
Seagate Travan 40GB User Guide 10 2.
Seagate Travan 40GB User Guide 11 3. Attach or remove mounting brackets Are you mounting the drive in a 3.5-inch or 5.25-inch drive bay? Figure 5 • If you are mounting the drive in a 5.25-inch drive bay and your drive did not come with brackets already attached, you must attach mounting brackets to each side of the drive, as shown in Figure 5. Drive-activity light / Eject button • If you are mounting the tape drive in a 3.
Seagate Travan 40GB User Guide 12 5. Attach your tape drive to the secondary IDE port. D C M O R Primary IDE port d ar H sc i D Figure 7 r te rd pu a m rbo o e C th o M Are any other devices attached to your secondary IDE port? TA PE Note. Do not attach your tape drive to a cable that is already being used by a hard disc or a sound card.
Seagate Travan 40GB User Guide 13 6. Connect the power cable. Connect a 4-pin power cable to the back of the tape drive (see Figure 9). If all the power cables in your computer are being used by other devices, you can purchase a Y-shaped power-cable splitter from your computer dealer. Figure 9 7. Check all cables in your computer system. Make sure that no cables have loosened during the installation.
Seagate Travan 40GB User Guide 14 operating system will try to identify the drive. To complete this process, you need to install the Windows tape drivers supplied on your Seagate Tape Resource CD. Windows systems include a driver installation wizard, which will step you through the process. When asked to locate the drivers, insert your Seagate Tape Resource CD into your CD-ROM drive and select to have the wizard find the drivers automatically on the CD.
Seagate Travan 40GB User Guide 3 Operation and maintenance 15 This section describes typical activities involved in operating and maintaining the Travan 40 tape drive. For instructions on using your backup software, see the online manual that came with your software. Loading and unloading cartridges Figure 10 Drive-activity light / Eject button Write-protect switch (red) TR40IG.P65 15 On the front of your drive is an opening for inserting Travan cartridges. A protective door covers the opening.
Seagate Travan 40GB User Guide 16 To unload a cartridge: Wait until the Driveactivity/Eject button light is off. Then push the Eject button. When the cartridge has been ejected by the drive, grasp the exposed sides of the cartridge and pull the cartridge straight out. If the drive-activity light has gone out, but you believe your backup or restore operation did not complete, repeat the backup or restore. Caution. Do not remove a tape cartridge while the drive-activity light is on.
Seagate Travan 40GB User Guide 17 • Keep cartridges away from direct sunlight and heat sources, such as radiators or warm air ducts. • Do not expose cartridges to temperature extremes or rapid changes in temperature. • Keep cartridges away from sources of strong electromagnetic fields, such as telephones, computer monitors, printers, dictation equipment, mechanical or printing calculators, motors or bulk tape erasers. • Do not open the tape access door of a cartridge or touch the tape itself.
Seagate Travan 40GB User Guide Unlocked Figure 11 Locked 18 Setting the write-protect switch As shown in Figure 11, Travan cartridges feature a write-protect or “lock” switch near the upper left corner of the cartridge. When the writeprotect switch is in the “unlocked” position, the cartridge is ready for normal writing and reading. When the write-protect switch is in the “locked” position, the drive can read data from the cartridge, but cannot write to the cartridge.
Seagate Travan 40GB User Guide 19 software manual for tape retensioning instructions.
Seagate Travan 40GB User Guide 20 Cleaning the tape drive mechanism Under typical conditions, the tape heads should be cleaned after every twenty-four hours of use. However, in adverse conditions or when error rates become high, the tape drive recording mechanism should be cleaned after every eight hours of use. Use only a dry-process cleaning-cartridge to clean this drive.
Seagate Travan 40GB User Guide 21 Recommended tape cartridges The table below summarizes the types of tape cartridges that can be used with Seagate Travan 40GB drives. All other tape formats are incompatible. Note. The capacities shown below are based on 2:1 data compression. Uncompressed values are one half as high. Capacities, backup speeds and transfer rates will vary with file type and system configuration.
Seagate Travan 40GB User Guide 4 22 Troubleshooting If you have problems installing or operating your drive, please read through this chapter and try the solutions proposed here.
Seagate Travan 40GB User Guide 23 - If there are two ATAPI devices on a single cable, make sure that the tape drive is configured as a “slave.” Set the other device as a “master.” Tape operations troubleshooting If, after a period of successful operation, the tape drive appears to fail during a backup or restore. • Retension the tape. See your backup-software manual for instructions. • Make sure the drive-activity light is off. Remove the cartridge and reinsert it into the drive.
Seagate Travan 40GB User Guide 24 • Clean the tape mechanism, as described on page 20. • Check to make sure all cables are securely connected and all jumpers are set appropriately. • Turn off the computer. Wait for the computer to power down. Then restart the system. Restart the backup software, making sure that no other programs (such as virus scanners) are running. • Run the diagnostic software provided on the Tape Resource CD. TR40IG.
Seagate Travan 40GB User Guide 5 Technical Support If you experience problems installing or using your tape drive, contact one of the technical support services listed below and on the following pages. Worldwide services: Worldwide web: A wide variety of technical support services are available on Seagate’s Worldwide Web site, located at http:// www.seagate.com 25 Regional services Seagate provides technical support through several regional centers worldwide.
Seagate Travan 40GB User Guide Support services in the Americas Support services in Asia and the Western Pacific US telephone support: 1-800-SEAGATE (you will be directed to a product-specific phone number) Various technical support services are available from different regional centers, as shown in the table below. International telephone support: 1-405-936-1400 TR40IG.
Seagate Travan 40GB User Guide Support services in Europe Country Phone/SeaFAX For European customer support and SeaFAX, dial the toll-free number for your specific country from the table at right. The Seagate Technical Support FAX number for all European countries is 31-20-653-3513 (in Amsterdam).
Seagate Travan 40GB User Guide 28 Support services for Africa and the Middle East For presales, technical support, warranty repair and FAX services in Africa and the Middle East, dial our European call center in Amsterdam at 31-20-316-7222 between 8:30 a.m. to 5:00 p.m. (European central time) Monday through Friday, or send a FAX to 3120-653-3513. TR40IG.
