User manual

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5 Product Upgrade and Customer Service
5.1 Product Upgrade Description
This product series mainly focus on repairing SCSI HDD, which has been subject to several revisions.
 HYDATA SCSI Drive Firmware Data Recovery Tool
 SRT FOR SEAGATE SCSI HDD (this version) and SRT FOR IBM SCSI
 SCSITOOL-HASP Key Version and SCSITOOL-Card Version (Professional)
The products above will be suitable for ordinary users, technicians who use different brand drives and
professional data recovery staff according to function and difference in usage.
HYDATA SOFTWARE will fix product faults continuously according to user feedbacks and test reports, and
regularly upgrade. HYDATA SOFTWARE reserves all rights for any improvement to SRT FOR SEAGATE SCSI HDD.
5.2 FAQs
Q1: "Driving is abnormal, quit program!" notice appears during software installation, click "Ok", the software will
exit current program automatically, unable to repair or perform other operations.
To operate hard drive, software will send commands through device driver. The device driver can be identified
only when installing driver program on operating system. See the figure: