Specifications

Contents vii
5.1.10 Verifying the HBA 5–8
5.1.11 Verifying the Controller Boards and Paths to the
A3x00/A3500FC 5–8
5.1.12 Controller Board LEDs 5–9
5.1.13 Ethernet Port 5–10
5.2 FRU Replacement 5–10
5.2.1 HBA 5–10
5.2.2 Interconnect Cables 5–11
5.2.3 Power Cords 5–11
5.2.4 Power Sequencer 5–11
5.2.5 Hub 5–12
5.2.6 Controller Card Guidelines 5–12
5.2.7 Amount of Cache 5–13
5.2.8 Battery Unit 5–13
5.2.9 Cooling 5–14
5.2.10 Disk Drives 5–14
5.2.11 Disk Tray 5–14
5.2.12 Midplanes 5–15
5.2.13 Reset Configuration and sysWipe 5–16
5.3 Software and Firmware Guidelines 5–16
5.3.1 Firmware, Software, and Patch Information 5–17
5.3.2 RAID Manager 6 Upgrade 5–18
5.3.3 Firmware Upgrade 5–18
6. Troubleshooting Common Problems 6–1
6.1 Controller Held in Reset, Causes, and How to Recover 6–2
6.1.1 Reason Controllers Should be Failed 6–2
6.1.2 Failing a Controller in Dual/Active Mode 6–3
6.1.3 Replacing a Failed Controller 6–4