Specifications

1-2 Sun StorEdge A1000 and A3x00/A3500FC Best Practices Guide • November 2002
1.1 A3x00/A3500FC Commandments
Tables 1-1 and 1-2 contain PDE recommendations and tips that should be read and
followed prior to performing any installation or service tasks on the Sun StorEdge
A3x00/A3500FC disk array.
TABLE 1-1 A3x00/A3500FC Commandments - Thou Shalt
Number Commandment
1 Read the RAID Manager 6 Release Notes and Early Notifier 20029.
2 Only upgrade RAID Manager 6 software and firmware if and only if the controller
module, LUNs, and disk drives are all in an optimal state.
3 Never replace the D1000/ESM card while the D1000 is powered on. Refer to the
procedure in FIN I0670-1 for proper replacement.
4 Be trained before attempting to use the serial port access.
5 Follow the Sun StorEdge A3500/A3500FC Hardware Configuration Guide for
configuration changes between 1x5, 2x7, or 3x15.
6 Always keep the interface hardware, software, firmware, and patches current
(refer to Early Notifier 20029).
7 Always reset the battery date on both controllers with raidutil after battery
replacement.
8 Always upgrade the controller firmware after a RAID Manager 6 upgrade or
installation of RAID Manager 6 patches.
9 Always sync up the controller firmware after a controller board replacement.
10 Follow procedures when replacing disk drives: fail and then revive. See
Section 2.3.2, “Adding or Moving Disk Drives to Existing Arrays” on page 2-7.
TABLE 1-2 A3x00/A3500FC Commandments - Thou Shalt Not
Number Commandment
1 Do not mix RSM2000 (with RSM trays) and A3000 (with D1000 trays) controllers
in the same module.
2 Do not downgrade firmware unless the controller is at universal FRU level
2.5.6.32. See FIN I0553 for details.
3 Do not hot swap a controller that “owns” LUNs.
4 Do not move SIMMs from a failed controller to a new controller.