Technical information

SOFT Soft Error
The driver reported a transient error. A transient
error occurs when a hardware fault is detected, but
the problem is corrected by the system. Look at the
syslog for related error messages.
SPD OK
Cabinet Fan Speed Override
Completed
The cabinet-fan speed override completed.
SPR OK
Cabinet Spare (PCU) OK
The cabinet spare (PCU) is OK.
SPRPCU
Cabinet Spare (PCU) Fault The power control unit spare line faulted.
TEMPOK Cabinet Temperature OK The cabinet temperature is OK.
USER User Reported Error
A user issued ftsmaint disable to disable the
hardware device.
3.6 Troubleshooting Procedures
When a fault occurs, several things can happen. If it is a non-critical fault, the system will continue to process data. If it
is a critical fault, the system (or a subsystem) may be inoperative. When troubleshooting the system, determine the
fault first by using the LEDs and screen messages. Then, verify that the component(s) is out of service using the
ftsmaint ls command (Section 2.6.3), error logs, and diagnostic tests. This flow is shown in the Troubleshooting
Flow below.
Troubleshooting Flow
When troubleshooting system faults, use the following process:
Check the console terminal for fault information.
●
Locate the failed component(s) using the LEDs. ●
Verify the component is bad by using software commands/error logs. ●
Remove and replace the failed component. ●
Check to make sure the problem is resolved.●
Fault Isolation
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