Performance Series HQA Digital Video Recorder DVR Models HRHM1041(X) HRHH1081(X) HRHH1083(X) HRHH1161(X) HRHH1163(X) HRHH1166(X) HRHH2042(X) HRHH2082(X) HRHH2086(X) User Guide Document 800-19403 – Rev A – 12/2014
Issue Date Revisions A 12/2014 New document.
| 3 Cautions and Warnings WARNING Use only with the supplied power adapter. The Ethernet connection is not intended to be connected to an exposed (outside plant) network. CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries in accordance with local laws. CAUTION Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty.
| Performance Series HQA Digital Video Recorder User Guide If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
| 5 Safety Instructions Before operating or installing the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference 1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions. 2. INSTALLATION • Install in accordance with the manufacturer’s instructions.
| Performance Series HQA Digital Video Recorder User Guide Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA) number.
Contents | 7 Contents Cautions and Warnings Regulatory Statements . Safety Instructions . . . Warranty and Service. . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Performance Series HQA Digital Video Recorder User Guide 8 Configuring Event Settings . . . . . . . . . . . . . . . . . . Configuring Motion Detection Settings. . . . . . . . . . . . . . Configuring Video Loss Settings . . . . . . . . . . . . . . . . . Configuring Video Masking (Tampering) Settings . . . . . . . . Configuring System Event Settings . . . . . . . . . . . . . . . Configuring Alarm Input Settings. . . . . . . . . . . . . . . . . Configuring Alarm Outputs . . . . . . . . . . . . . . . . .
About This Document This document introduces the Honeywell Performance Series HQA Digital Video Recorder (DVR) and provides instructions for installing and operating the DVR.
| Performance Series HQA Digital Video Recorder User Guide Overview of Contents This document contains the following chapters and appendixes: • Chapter 1, Introduction, describes the front and rear panel layout of the DVR, and mouse and remote control functions. • Chapter 2, Getting Started, describes how to connect the DVR and log on to its user interface.
| 11 Related Documents The following related documents are supplied with the DVR: • Performance Series HQA DVRs Remote User Guide (800-20017) • Performance Series HQA DVRs Quick Installation Guide (800-19404) • Performance Series HQA DVRs Quick Networking Guide (800-19406) To access a PDF version of these documents, visit the Performance Series HQA DVR product page at www.honeywellvideo.com/products/video-systems/recording-devices/index.html.
| Performance Series HQA Digital Video Recorder User Guide www.honeywell.
1 Introduction 1 This chapter includes the following sections: • Front and Rear Panel Layouts, page 14 • Mouse Operation, page 18 • Remote Control Operation, page 19 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Front and Rear Panel Layouts 4-channel DVR Front Panel 1 2 3 4 Name Function 1 HDD indicator Lights red when HDD error has occurred or when HDD capacity below specified threshold. 2 NET indicator Lights red when a network error has occurred or when there is no network connection. 3 POWER indicator Lights blue when the DVR is receiving power. 4 USB 2.0 port Connects USB devices (USB flash drive, mouse). www.honeywell.
Introduction | 15 4-channel DVR Rear Panel 1 2 3 7 8 4 9 10 11 5 6 12 Name Function 1 Power switch Switch for turning DVR on/off 2 Alarm in/out Terminal block interface for alarm input/output 3 VGA port VGA connector for analog video output 4 Audio in RCA connectors for audio input (microphone) 5 Video in BNC connectors for HD-over-coax/CVBS video input 6 Ground Ground terminal 7 Power input 12 V DC power input 8 RS485 port RS485 interface for connecting to RS485 device
| Performance Series HQA Digital Video Recorder User Guide 8/16-channel DVR Front Panel 1 3 4 5 6 7 8 9 10 11 12 13 2 14 15 Name Function 1 HDD indicator Lights red when HDD error has occurred or when HDD capacity below specified threshold. 2 NET indicator Lights red when a network error has occurred or when there is no network connection. 3 Power button Turns DVR on/off. 4 IR receiver Receives IR signal from remote control.
Introduction | 17 8/16-channel DVR Rear Panel 1 2 7 8 3 9 4 10 11 12 5 13 6 * 16-channel DVR shown Name Function 1 Alarm in/out Terminal block interface for alarm input/output 2 Power switch Switch for turning DVR on/off 3 RS232 RS232 interface for configuring IP address or transferring transparent COM data 4 Audio in RCA connectors for audio input (microphone) 5 Video in BNC connectors for HD-over-coax/CVBS video input 6 Ground Ground terminal 7 RS485 port RS485 interfa
| Performance Series HQA Digital Video Recorder User Guide Mouse Operation Your Performance Series HQA DVR is optimized for mouse navigation. Use the supplied mouse to set up the DVR. 3 1 1 Button Action Left • • • • 2 • Click to select a menu option. Click in text field to display on-screen keyboard. Click on-screen keyboard to input letters/numbers. In multi-screen view, double-click to view the channel full screen. Double-click again to exit full screen mode.
Introduction | 19 Remote Control Operation It is strongly recommended to use a mouse to operate the DVR. However, you can also use the supplied IR remote control.The following table describes basic remote control operations: Button Action 1 Power Turn DVR on/off. 2 Add (Address) Enter number of device that you want to control. 3 Forward Increase forward playback speed. 4 Slow Play Decrease forward playback speed. 5 Next Record Select next video for playback.
| Performance Series HQA Digital Video Recorder User Guide www.honeywell.
2 Getting Started 2 This chapter includes the following sections: • Unpacking the DVR, page 21 • Connecting External Devices, page 22 • Starting and Shutting Down the DVR, page 24 • Setting Up the DVR with the Startup Wizard, page 25 Unpacking the DVR Before you set up the DVR, make sure that you have received the following items: • • • • • Quick Installation Guide (800-19404) Quick Networking Guide (800-19406) Software CD Power adapter and cable Mouse • • • • • Remote control CAT5e network cab
| Performance Series HQA Digital Video Recorder User Guide Connecting External Devices Step 1: Connect the cameras Connect the coaxial cables from the cameras to the VIDEO IN connectors (1 Vp-p, 75 ohm). Step 2: Connect the monitor Connect a VGA cable (not supplied) to the VGA interface and/or an HDMI cable (not supplied) to the HDMI interface. Connect the other end to a monitor (do not use a TV). Simultaneous VGA and HDMI output is supported.
Getting Started | 23 Typical DVR Installation The following diagram shows a typical DVR installation: 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Starting and Shutting Down the DVR Starting the DVR 1. Verify that the DVR is connected to an appropriate power source. 2. Turn on the power switch on the rear panel to start the DVR. Note The beep at startup is normal. Shutting Down the DVR Note To shut down the DVR, you must be logged in as the admin user or have shutdown privileges assigned to you. See Configuring Account Settings on page 118.
Getting Started | 25 Setting Up the DVR with the Startup Wizard The Startup Wizard opens by default when you turn on the DVR. Using the wizard, you can: • Configure general settings (device name, number, language, video standard) • Set the date and time • Configure video encoding settings • Set up a recording schedule • Configure recording settings • Configure network settings Note If you want to bypass the wizard and go directly to live view, click Cancel.
| Performance Series HQA Digital Video Recorder User Guide 2. Click inside the Password box to display the on-screen keyboard, click the numbers 1, 2, 3, and 4 on the on-screen keyboard (1234 is the default admin password), and then click Enter. 3. Click OK to go to the General window. For more information about configuring settings in the General window, see Configuring General System Settings on page 106. www.honeywell.
Getting Started | 27 4. Click Next Step to go to the Encode window. For more information about configuring settings in the Encode window, see Configuring Encoding Settings on page 61.
| Performance Series HQA Digital Video Recorder User Guide 5. Click Next Step to go to the Schedule window. For more information about configuring settings in the Schedule window, see Configuring the Video Recording Schedule on page 48. www.honeywell.
Getting Started | 29 6. Click Next Step to go to the Record window. For more information about configuring settings in the Record window, see Configuring General Record Settings on page 47.
| Performance Series HQA Digital Video Recorder User Guide 7. Click Next Step to go to the Network window. For more information about configuring settings in the Network window, see Configuring TCP/IP and Port Settings on page 68. 8. Click Finished. The message "Startup Finished" appears: 9. Click OK to close the wizard. www.honeywell.
3 Viewing Live Video 3 This chapter includes the following sections: • About Live View, page 31 • Configuring Live View, page 34 • Controlling PTZ Cameras, page 36 About Live View Live view is the DVR’s default mode. When you start the DVR, live video from the connected cameras is displayed on the screen in a multi-channel layout (the number of channels displayed depends on whether you are using a 4-channel, 8-channel, or 16-channel DVR).
| Performance Series HQA Digital Video Recorder User Guide Camera Status Camera status icons appear at the bottom of the channel window. Video is being recorded No video signal Motion detected in scene Camera locked Camera Toolbar A camera toolbar is located at the top of each channel window. To display the toolbar, move the mouse pointer to the top of the channel window. Realtime Playback Play back the previous 5 to 60 minutes of recorded video.
Viewing Live Video | 33 Live View Toolbar If enabled, the live view toolbar appears along the bottom of the live view screen. The toolbar is disabled by default. To enable it, right-click and go to Main Menu > Setting > System > General > General and select the Navigation check box. Right-click twice to return to the live view screen. Click anywhere on the screen to display the toolbar. Main Menu Open Main Menu. Screen Layout Select screen layout format.
| Performance Series HQA Digital Video Recorder User Guide Configuring Live View Setting the Screen Layout The live view interface is configurable as a single-channel or multi-channel display. To change the screen display format using the shortcut menu 1. Right-click anywhere on the screen to display the shortcut menu. 2. Point to the View you want (View 1 is a single-channel layout, the others are multi-channel layouts), and then click the channel(s) that you want to display.
Viewing Live Video | 35 Setting the Monitor Picture You can configure different monitor picture settings for up to two time periods per day to accommodate changing lighting conditions. To configure monitor picture settings 1. Right-click anywhere on the screen to display the shortcut menu. 2. Click Color Setting. The Color Setting window opens. 3. In the Effective Time box, input the time range during which the settings will apply (for example, during daylight conditions from 07:00 - 19:00). 4.
| Performance Series HQA Digital Video Recorder User Guide Controlling PTZ Cameras This section describes how to access the PTZ control panel, how to configure PTZ connection settings, and how to configure and call PTZ presets, tours, and patterns. Working with the PTZ Control Panel You can control a PTZ camera connected to the DVR’s RS485 serial port using the on-screen PTZ control panel. Basic PTZ Control Panel 1 2 3 4 5 # Name Function 1 Direction keys Direct camera movement.
Viewing Live Video | 37 Expanded PTZ Control Panel 1 2 3 4 5 6 7 8 9 # Name Function 1 Preset, Tour, Pattern Configure/call PTZ functions. 2 No. Enter number of PTZ function to call. 3 Aux Call auxiliary functions. 4 Enter Menu Enable up-the-coax OSD menu configuration for non-PTZ camera. 5 AutoScan Cause camera to continually pan between two points that you have defined. 6 AutoPan Cause camera to continually rotate 360 degrees. 7 Flip Cause camera to rotate 180 degrees.
| Performance Series HQA Digital Video Recorder User Guide Configuring PTZ Connection Settings Before you can control a PTZ camera with the DVR, you must configure the PTZ connection settings. To configure the PTZ connection settings 1. Go to Main Menu > Setting > System. 2. In the left navigation pane, click Pan/Tilt/Zoom. 3. Configure the following settings: 4. Select the channel (camera) that you want to configure PTZ settings for. • Channel • Control Mode Select Serial.
Viewing Live Video | 39 Configuring PTZ Functions You can configure presets, tours, patterns, and borders using the PTZ control panel. Configuring PTZ Presets You can program preset positions for the PTZ camera. For example, you can point the camera at a specific location, such as a doorway, when an alarm event occurs. To program a preset 1. On the expanded PTZ control panel, click the Preset button. 2.
| Performance Series HQA Digital Video Recorder User Guide Configuring PTZ Tours You can set up the PTZ camera to go from preset to preset in a specific order. To program a tour 1. On the expanded PTZ control panel, click the Tour button. 2. In the Preset box, enter the number of the first preset that you want to add to the tour. 3. In the Patrol No. box, enter a number for the tour. 4. Click Add Preset to add the preset to the tour. 5.
Viewing Live Video | 41 Configuring PTZ Patterns You can record a series of PTZ movements as a pattern. When you call the pattern in live view mode, the PTZ camera automatically moves along the path you have defined. To program a pattern 1. On the expanded PTZ control panel, click the Pattern button. 2. In the Pattern box, enter a number for the pattern. 3. Click Begin, and then use the direction arrows to direct the camera. 4. When you have finished directing the camera, click End.
| Performance Series HQA Digital Video Recorder User Guide Configuring PTZ Borders You can define the left and right borders of the PTZ camera’s pan movement. To program a scan 1. On the expanded PTZ control panel, click the AutoScan button. 2. Use the direction arrows to set the camera’s leftmost limit, then click Left. 3. Use the direction arrows to set the camera rightmost limit, then click Right. www.honeywell.
Viewing Live Video | 43 Calling Presets, Tours, and Patterns To call a preset 1. On the expanded PTZ control panel, in the No. box, enter the number of the preset that you want to call, and then click the Preset button. 2. Click the Preset button again to stop calling the preset. To call a tour 1. On the expanded PTZ control panel, in the No. box, enter the number of the tour that you want to call, and then click the Tour button. 2. Click the Tour button again to stop calling the tour.
| Performance Series HQA Digital Video Recorder User Guide www.honeywell.
4 Recording Video 4 This chapter contains the following sections: • Manual Record Settings, page 46 • Automatic Record Settings, page 47 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Manual Record Settings In live view mode, you can manually record a clip directly to a connected USB storage device. To record a video clip in live view mode 1. Connect a USB storage device (such as a USB flash drive) to one of the USB ports on the DVR. 2. The Find USB device dialog box opens automatically. Right-click to close the window. 3.
Recording Video | 47 Automatic Record Settings The DVR supports independent real-time recording of each channel, even while searching and playing recorded video. Configuring General Record Settings To configure general record settings 1. Go to Main Menu > Setting > Storage > Record. 2. On the Record page, select the record types (Schedule, Manual, Stop) that you want to enable on each channel for both the main stream and secondary stream. 3.
| Performance Series HQA Digital Video Recorder User Guide Configuring the Video Recording Schedule To configure the video recording schedule 1. Go to Main Menu > Setting > Storage > Schedule > Record. 2. On the Record tab, in the Channel box, select the channel (camera) that you want to configure a recording schedule for. 3. In the PreRecord box, enter a time between 0 and 30 seconds. The default setting is 4 seconds.
Recording Video | 49 Configuring the Snapshot Recording Schedule Follow these steps to configure the snapshot recording function. When enabled, the DVR can take snapshots when a motion detection, video loss, video tampering, or alarm event occurs. See Chapter 8, Configuring Event Settings for detailed instructions. To configure the snapshot recording schedule 1. Go to Main Menu > Setting > Storage > Schedule > Snapshot. 2.
| Performance Series HQA Digital Video Recorder User Guide To configure snapshot recording settings 1. Go to Main Menu > Setting > Camera > Encode > Snapshot. 2. On the Snapshot tab, configure the following settings: • • • Snap Number Channel Mode • • • Image Size Image Quality Snapshot Frequency Select the number of snapshots to take at a time. Select the channel that you want to configure the settings for. Select Timing to take snapshots according to a schedule.
5 Playing Back Video 5 This chapter includes the following sections: • Playing Back Video, page 52 • Playing Back Snapshots, page 54 • Backing Up Video and Snapshots, page 55 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Playing Back Video Searching For and Playing Back Video To search for and play back recorded video by date 1. Go to Main Menu > Operation > Search. The playback interface opens. 2. On the right panel of the playback interface, in the calendar area, click the date(s) that you want to search. Dates with recorded video are solid orange. 3.
Playing Back Video | 53 Smart Search To quickly locate activity using Smart Search 1. During video playback, click the Smart Search button. A grid is superimposed over the playback window. 2. Drag the mouse over the area that you want to search for activity. 3. Click the Smart Search button again. Playback jumps to all the parts of the video where there is activity in that area. 4. To exit Smart Search, click the Smart Search button again.
| Performance Series HQA Digital Video Recorder User Guide Playing Back Snapshots To search for and play back snapshot images by date 1. Go to Main Menu > Operation > Search. The playback interface opens. 2. On the right panel, below the search type box at the top of the panel, select PIC. 3. In the Interval box, enter the playback interval in seconds. Enter a time between 1 and 60 seconds. The default setting is 1 second. 4. In the calendar area, click the date(s) that you want to search.
Playing Back Video | 55 Backing Up Video and Snapshots To back up from inside the playback interface 1. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the DVR. 2. Search for the recorded video or snapshot file(s) that you want to back up (see Playing Back Video on page 52 and Playing Back Snapshots on page 54). 3. Click the File List button to display the list of search results. 4.
| Performance Series HQA Digital Video Recorder User Guide 6. In the Backup window, click Backup. The Browse window of the USB storage device opens. 7. Click Start to back up the file(s). If the backup is successful, the message "Backup finished" appears. www.honeywell.
Playing Back Video | 57 To back up from outside of the playback interface 1. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the DVR. The Find USB device dialog box opens. 2. In the Find USB device dialog box, click File Backup. 3. In the Backup window, configure the following settings: • Type Select the file type that you want to search for. Note To search for snapshots, select PIC, as All means all video files (excluding snapshots). 4.
| Performance Series HQA Digital Video Recorder User Guide Note If there are too many files in the selected time, only the first 1024 files in the search period will be displayed. Refine the Start Time and End Time to find the desired files for backup. 5. Select the check box(es) of the file(s) that you want to back up, and then click Backup. The Browse window of the USB storage device opens. 6. Click OK to back up the file(s). www.honeywell.
6 Configuring Camera Settings 6 This chapter contains the following sections: • Configuring Image Settings, page 60 • Configuring Encoding Settings, page 61 • Configuring Snapshot Settings, page 62 • Configuring Privacy Mask Settings, page 63 • Configuring the Text Overlay, page 64 • Changing a Camera Name, page 65 • Changing a Channel Type, page 66 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Configuring Image Settings You can configure the image settings (saturation, brightness, contrast, sharpness) for each connected camera. To configure a camera’s image settings 1. Go to Main Menu > Setting > Camera > Image. 2. In the Channel box, select the camera that you want to configure. 3. Configure the image saturation, brightness, contrast, and sharpness by moving the slider to the desired value. • • • • 4.
Configuring Camera Settings | 61 Configuring Encoding Settings To configure a camera’s video and audio encoding settings 1. Go to Main Menu > Setting > Camera > Encode. 2. On the Encode tab, in the Channel box, select the camera that you want to configure. 3. Configure the following settings for the primary stream and secondary stream: • Type Set the primary stream type as Regular, MD (Motion Detection), or Alarm. The secondary stream type is not configurable.
| Performance Series HQA Digital Video Recorder User Guide • Bit Rate Set to a value within the Reference Bit Rate range. To enter a bit rate that does not appear on the list, click Customized. • Audio/Video Select or clear the check boxes to enable or disable audio and/or video. • Audio Format Set to G711a, PCM, or G711u (=G711μ) • Audio Source Set to Normal or HQA. 4. Click Apply. 5. To copy the settings to one or more additional cameras, follow these steps: 6. a. Click Copy. b.
Configuring Camera Settings | 63 Configuring Privacy Mask Settings To configure a privacy mask 1. Go to Main Menu > Setting > Camera > Encode > Overlay. 2. In the Channel box, select the camera that you want to configure. 3. Next to Cover-Area, select one of the following options: • • 4. Preview Monitor Blocks an area when the DVR is in live view mode. Blocks an area when the DVR is in monitor mode. Click Set.
| Performance Series HQA Digital Video Recorder User Guide Configuring the Text Overlay To configure a camera’s text overlay settings 1. Go to Main Menu > Setting > Camera > Encode > Overlay. 2. In the Channel box, select the camera that you want to configure. 3. To set the time display, next to Time Display, select the Monitor check box, and then click Set. Drag the time display to the desired position on the screen. 4.
Configuring Camera Settings | 65 Changing a Camera Name By default, the cameras are named "CAM 1", "CAM 2," "CAM 3," and so on. You can assign each camera a descriptive name specific to your application (for example, "Front Entrance"). To rename a camera 1. Go to Main Menu > Setting > Camera > Channel Name. 2. Click the text box of the camera that you want to rename and enter the new camera name. 3. Click Apply to save your settings.
| Performance Series HQA Digital Video Recorder User Guide Changing a Channel Type By default, the channel type is set to Coax. You can change the channel type to UTP if unshielded twisted pair (UTP) cabling is used. To change a channel type to UTP 1. Go to Main Menu > Setting > Camera > Channel Type. 2. Select the UTP check box of the channel(s) that you want to change to UTP. 3. Click Apply, and then click Save to save your settings. www.honeywell.
7 Configuring Network Settings 7 This chapter contains the following sections: • Configuring TCP/IP and Port Settings, page 68 • Configuring Wireless Connection Settings, page 70 • Configuring Advanced Network Settings, page 72 • Configuring Alarm Center Settings, page 81 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Configuring TCP/IP and Port Settings To configure TCP/IP settings 1. Go to Main Menu > Setting > Network > TCP/IP. 2. On the TCP/IP page, in the IP Version box, select IPv4 or IPv6, depending on the Internet protocol that you want to use. 3. Set the Mode to Static or DHCP. Click Static to assign the DVR a static IP address or click DHCP to assign it a dynamic IP address. 4.
Configuring Network Settings | 69 To configure port settings 1. Go to Main Menu > Setting > Network > Connection. 2. On the Connection page, you can configure the following settings: • • Max Connection TCP Port • UDP Port • • • HTTP Port HTTPS Port RTSP Port Select a value between 0 and 20. The default setting is 20. Select a value between 1025 and 65535. The default setting is 37777. Select a value between 1025 and 65535. The default setting is 37778. Select a value between 0 and 65535.
| Performance Series HQA Digital Video Recorder User Guide Configuring Wireless Connection Settings To manage Wi-Fi connections 1. Go to Main Menu > Setting > Network > WIFI Setting. 2. On the WIFI Setting page, you can do one or more of the following: • To enable automatic connections to Wi-Fi hotspots, select the Auto Connect WIFI check box. • To disable automatic connections to Wi-Fi hotspots, clear the Auto Connect WIFI check box. • To search for Wi-Fi hotspots, click Refresh.
Configuring Network Settings | 71 To configure 3G wireless connections 1. Go to Main Menu > Setting > Network > 3G Setting. 2. On the 3G Setting page, you can configure the following settings: • • Network Device Name Enable • • Network Type APN • AUTH • Dial Number • • • User Name User Password Pulse Interval • Dial Select the wireless network adapter name. Select or clear the check box to enable or disable 3G wireless connection using the selected wireless network adapter.
| Performance Series HQA Digital Video Recorder User Guide Configuring Advanced Network Settings This section describes how to configure PPPoE, DDNS, SMTP, FTP, UPnP, SNMP, and multicast settings. Configuring PPPoE Settings To enable a Point-to-Point Protocol over Ethernet (PPPoE) network connection 1. Go to Main Menu > Setting > Network > PPPOE. 2. On the PPPOE page, select the Enable check box to enable a PPPoE network connection. 3.
Configuring Network Settings | 73 Configuring DDNS Settings To enable a Dynamic DNS (DDNS) network connection 1. Go to Main Menu > Setting > Network > DDNS. 2. On the DDNS page, select the Enable check box to enable a DDNS network connection. 3. In the DDNS Type box, select the DDNS service that you want to use. 4. Depending on the DDNS Type you select, you may need to enter the following details: 5. • Server IP The address appears automatically unless DDNS Type is set to Private DDNS.
| Performance Series HQA Digital Video Recorder User Guide Configuring IP Filter Settings To allow specific sites to access the DVR 1. Go to Main Menu > Setting > Network > IP Filter. 2. On the IP Filter page, select the Enable check box to enable IP filtering. 3. Next to the Enable check box, click Trusted Sites. 4. In the Type box, select Trusted Sites. 5. To add a single IP address, in the IP Start box, enter the IP address of the site that you want to allow, and then click Add IP.
Configuring Network Settings | 75 Configuring Email Settings To configure email notifications 1. Go to Main Menu > Setting > Network > Email. 2. On the Email page, select the Enable check box to enable email notifications for alarm events. 3. Configure the following settings: • • • • • • SMTP Server Port Anonymous User Name Password Receiver • • • • • Sender Title Attachment Encrypt Type Event Interval • Health Enable • Interval Enter the SMTP server address of the sender’s email account.
| Performance Series HQA Digital Video Recorder User Guide Configuring FTP Settings You can configure an FTP connection to upload image files at regular intervals to an FTP server. To configure FTP settings 1. Go to Main Menu > Setting > Network > FTP. 2. On the FTP page, click the Enable check box to enable uploading images to an FTP server. 3. Configure the following settings: 4.
Configuring Network Settings | 77 Configuring UPnP Settings The Universal Plug and Play (UPnP) protocol is used to map the relationship between the LAN and the WAN. To configure UPnP settings 1. Go to Main Menu > Setting > Network > UPNP. 2. On the UPNP page, configure the following settings: • • • 3. PAT Router LAN IP WAN IP To enable UPnP, click ON. To disable UPnP, click OFF. Enter the DVR’s IP address from the TCP/IP page. Enter the router IP address.
| Performance Series HQA Digital Video Recorder User Guide Configuring SNMP Settings You can use Simple Network Management Protocol (SNMP) to receive information from the DVR remotely. You will need to install SNMP software on a PC to receive information from the DVR via SNMP. To configure SNMP settings 1. Go to Main Menu > Setting > Network > SNMP. 2. On the SNMP page, select the Enable check box to enable SNMP. 3.
Configuring Network Settings | 79 Configuring Multicast Settings Multicast allows for simultaneous real-time monitoring of live video from the DVR at multiple remote locations over the network. To configure multicast settings 1. Go to Main Menu > Setting > Network > Multicast. 2. On the Multicast page, select the Enable check box to enable multicast. 3. In the IP Address box, enter a multicast IP address. The address must be valid for multicasting and should be in the range 224.0.0.0 to 239.255.255.
| Performance Series HQA Digital Video Recorder User Guide Configuring Automatic Registration Settings You can set up the DVR to automatically register to a proxy server. You can then access the DVR from a remote client via the proxy server. To enable automatic registration to a proxy server 1. Go to Main Menu > Setting > Network > Auto Register. 2. On the Auto Register page, select the Enable check box to enable automatic registration to a proxy server. 3.
Configuring Network Settings | 81 Configuring Alarm Center Settings To configure the alarm center 1. Go to Main Menu > Setting > Network > Alarm Center. 2. On the Alarm Center page, select the Enable check box to enable the alarm center function. 3. Configure the following settings: • • • Protocol Type Server IP Port Select Private. Enter the server address of your alarm platform. Enter the port of your alarm platform. 4. Set the Selfreport Time (daily or weekly at a particular time, or never).
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8 Configuring Event Settings 8 This chapter contains the following sections: • Configuring Motion Detection Settings, page 84 • Configuring Video Loss Settings, page 88 • Configuring Video Masking (Tampering) Settings, page 89 • Configuring System Event Settings, page 90 • Configuring Alarm Input Settings, page 92 • Configuring Alarm Outputs, page 95 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Configuring Motion Detection Settings To set up motion detection regions 1. Go to Main Menu > Setting > Event > Detect > Motion Detect. 2. On the Motion Detect tab, in the Channel box, select the channel (camera) that you want to configure motion detection settings for. 3. Select the Enable check box to enable motion detection for the selected channel. 4. Next to Region, click Select to define the motion detection region.
Configuring Event Settings | 85 Sensitivity refers to the amount of change (as a percentage) in the image pixels between frames. Moving the Sensitivity slider to the left decreases the sensitivity of the motion detection and therefore more movement is required to trigger an event notification. Threshold is the amount of motion required to trigger an event notification. Note 6.
| Performance Series HQA Digital Video Recorder User Guide 3. 4. Alternatively, for the day of the week that you want to configure, click Setup. The Period window opens. a. Set up to six periods in the day when you want the motion detection settings for the selected channel to be active. b. Select the check box next to each configured period to enable it. c. To copy the settings to additional days, select the appropriate check box(es) under Copy. d. Click Save to return to the previous window.
Configuring Event Settings | 87 To set up motion detection event actions 1. Go to Main Menu > Setting > Event > Detect > Motion Detect. 2. On the Motion Detect tab, select the actions that you want the system to initiate when a motion detection event occurs: • • • • • Alarm Out Select the alarm output(s) (1, 2, or 3) that you want to activate. In the Latch box, specify the amount of time (1–300 s) to delay the alarm output signal after a motion detection event is triggered.
| Performance Series HQA Digital Video Recorder User Guide 3. Click Apply to save your settings. 4. To test your settings, click Test. 5. To copy the motion detection settings to additional channels, click Copy, select the channels that you want to copy the settings to, and then click OK. Configuring Video Loss Settings To configure video loss settings 1. Go to Main Menu > Setting > Event > Detect > Video Loss. 2.
Configuring Event Settings | 89 Configuring Video Masking (Tampering) Settings To configure video tampering settings 1. Go to Main Menu > Setting > Event > Detect > Video Masking. 2. On the Video Masking tab, in the Channel box, select the channel (camera) that you want to configure video tampering detection settings for. 3. Select the Enable check box to enable video tampering detection for the selected channel. 4. In the Sensitivity box, set the sensitivity level.
| Performance Series HQA Digital Video Recorder User Guide Configuring System Event Settings There are two types of system events: HDD errors (no disk, disk error, no space) and network errors (no connection, IP conflict, MAC conflict). Configuring HDD Event Settings To configure HDD event settings 1. Go to Main Menu > Setting > Event > Abnormality > HDD. 2. On the HDD tab, in the Event Type box, select the event type that you want to configure settings for: No Disk, Disk Error, Disk No Space. 3.
Configuring Event Settings | 91 Configuring Network Event Settings To configure network event settings 1. Go to Main Menu > Setting > Event > Abnormality > Network. 2. On the Network tab, in the Event Type box, select the event type that you want to configure settings for: Net Disconnection, IP Conflicted, MAC Conflicted. 3. Select the Enable check box to enable network error detection. 4. Select the actions that you want the system to initiate when the selected event occurs: 5.
| Performance Series HQA Digital Video Recorder User Guide Configuring Alarm Input Settings Configuring Local Alarm Inputs To configure alarm inputs 1. Go to Main Menu > Setting > Event > Alarm > Local Alarm. 2. On the Local Alarm tab, in the Alarm In box, select the alarm input that you want to configure settings for. 3. Select the Enable check box to enable alarm detection of the selected alarm input. 4. In the Device Type box, select the alarm input type: Normal Close or Normal Open. 5.
Configuring Event Settings | 93 To set up alarm input detection periods 1. On the Local Alarm tab, next to Period, click Set. The Set window opens. 2. By default, when alarm detection is enabled, it is active all the time. To modify the periods when alarm detection is active, on each day’s timeline, click the half-hour blocks when you want alarm detection for the selected alarm input to be disabled. 3. Alternatively, for the day of the week that you want to configure, click Setup.
| Performance Series HQA Digital Video Recorder User Guide To set up alarm input event actions 1. On the Local Alarm tab, in the Anti-Dither box, specify the amount of time (5–600 s) to delay the system’s reaction to subsequent triggered alarms after the first alarm is triggered. During the anti-dither time, if the system detects another alarm, the system will not be initiate actions for that alarm. 2.
Configuring Event Settings | 95 Configuring Alarm Outputs To configure alarm outputs 1. Go to Main Menu > Setting > Event > Alarm Output. 2. On the Alarm Output page, set the alarm type for each alarm output: • Schedule Select the alarm output(s) that you want to apply the recording schedule settings to. For more details, see Configuring the Video Recording Schedule on page 48 and Configuring the Snapshot Recording Schedule on page 49.
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9 Configuring Storage Settings 9 This chapter contains the following sections: • Configuring the Recording Schedule, page 98 • Configuring HDD Settings, page 100 • Configuring Record Settings, page 101 • Configuring HDD Diagnostic Settings, page 102 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Configuring the Recording Schedule Configuring the Video Recording Schedule To configure the video recording schedule 1. Go to Main Menu > Setting > Storage > Schedule > Record. 2. On the Record tab, in the Channel box, select the channel (camera) that you want to configure a recording schedule for. 3. In the PreRecord box, enter a time between 0 and 30 seconds. The default setting is 4 seconds.
Configuring Storage Settings | 99 6. At the left of the scheduling table, select the day(s) of the week that you want to configure a recording schedule for. To configure the same recording schedule for all of the days at the same time, select All. 7. Click or drag the mouse in the scheduling table to set the recording period. To erase a recording period, click the eraser icon at the right of the table.
| Performance Series HQA Digital Video Recorder User Guide Configuring HDD Settings To configure HDD settings 1. Go to Main Menu > Setting > Storage > HDD Manage. SATA o indicates the current HDD is normal. x indicates there is an error. - indicates that there is no HDD. ? indicates that a HDD is damaged. Device Name The HDD name. Type The HDD type (read-write or read-only). Status The current operating status of the HDD.
Configuring Storage Settings | 101 Configuring Record Settings To configure record settings 1. Go to Main Menu > Setting > Storage > Record. 2. On the Record page, select the record types (Schedule, Manual, Stop) that you want to enable on each channel for both the main stream and secondary stream. 3. Under Snapshot, enable or disable snapshot recording on each channel. 4. Click Apply to save your settings.
| Performance Series HQA Digital Video Recorder User Guide Configuring HDD Diagnostic Settings To run a diagnostic test on the HDD 1. Go to Main Menu > Setting > Storage > HDD Detect > Manual Detect. 2. On the Manual Detect tab, in the Type box, select the diagnostic test that you want to run: Quick Detect or Full Detect. 3. In the HDD box, select the check box of the HDD that you want to test. 4. Click Start Detect to start the diagnostic test. www.honeywell.
Configuring Storage Settings | 103 To view and/or back up the diagnostic test results 1. Click the Detect Report tab, select the report that you want to view, and then click the View button. The Details window opens. 2. In the Details window, on the Detect Results tab, you can view a graphical depiction of the HDD’s overall health. Any bad sectors are marked red. 3.
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10 Configuring System Settings 10 This chapter contains the following sections: • Configuring General System Settings, page 106 • Configuring Display Settings, page 111 • Configuring RS232 Settings, page 114 • Configuring Pan/Tilt/Zoom Settings, page 115 • Configuring Card Overlay Settings, page 115 • Configuring Account Settings, page 118 • Configuring Automatic Maintenance Settings, page 121 • Exporting and Importing System Configurations, page 123 • Restoring Default Settings, page 125
| Performance Series HQA Digital Video Recorder User Guide Configuring General System Settings Configuring Device Settings To configure general settings 1. Go to Main Menu > Setting > System > General > General. 2. On the General tab, configure the following settings: • Device ID Enter a device name for the DVR. • Device No. Enter a device number for the DVR. • Language Set the language of the user interface. • Video Standard Set the video standard to NTSC or PAL.
Configuring System Settings | 107 3. • Auto Logout Set the length of time the DVR waits before logging out an inactive user. Specify a time between 0 and 60 minutes. The default setting is 10 min. • Navigation Select the check box to display the live view toolbar on the live view screen. Clear the check box to hide the live view toolbar. • Startup Wizard Select the check box to display the Startup Wizard at startup. Clear the check box to bypass the Startup Wizard at startup.
| Performance Series HQA Digital Video Recorder User Guide To configure the Daylight Saving Time (DST) setting 1. Go to Main Menu > Setting > System > General > Date&Time. 2. On the Date&Time tab, select the DST check box. 3. Specify when Daylight Saving Time begins and ends. 4. a. Since the specific dates change every year, select Day of Week as the DST Type. b. Set the Start Time as Mar 2nd Su 02:00 (the second Sunday in March at 2:00 a.m.). c.
Configuring System Settings | 109 Configuring Holiday Settings To configure holiday settings 1. Go to Main Menu > Setting > System > General > Holiday Setup. 2. On the Holiday Setup tab, click Add New Holidays. The Add New Holiday window appears. 3. In the Holiday Name box, enter the name of the holiday that you want to add. 4. Set Repeat Mode to Once Only or All-Year.
| Performance Series HQA Digital Video Recorder User Guide 5. Set Holiday Range to Date or Week depending on whether you want to designate a single day or one or more weeks as a holiday. • If Date is selected, enter the year, month, and day in the Start Time and End Time boxes. • If Week is selected, enter the year, month, week of the month (1st, 2nd, 3rd, 4th, Last), and day. 6. If you want to add more holidays, select the Add More check box. 7. Click Add to add the holiday. 8.
Configuring System Settings | 111 Configuring Display Settings Configuring Display Settings To configure the display settings 1. Go to Main Menu > Setting > System > Display > Display. 2. On the Display tab, configure the following settings: • Transparency Set the transparency of the graphical user interface (GUI) to a value between 0 and 100, with 0 being totally opaque and 100 being totally transparent.
| Performance Series HQA Digital Video Recorder User Guide Configuring Tour Settings In a tour, the DVR cycles through different channel views. You can specify which views and cameras you want to appear in the tour. To configure a tour 1. Go to Main Menu > Setting > System > Display > Tour Setup. 2. On the Tour Setup tab, select the Enable Tour check box to enable the tour function or clear the check box to disable the tour function. 3.
Configuring System Settings | 113 Configuring Zero-Channel Settings The zero channel function lets you view several video sources on one channel in a web browser, saving bandwidth and improving upload speeds. To configure zero channel encoding 1. Go to Main Menu > Setting > System > Display > Zero-Ch Encode. 2. On the Zero-Ch Encode tab, configure the following settings: • Enable Select the check box to enable the zero-channel function or clear the check box to disable it.
| Performance Series HQA Digital Video Recorder User Guide Configuring RS232 Settings To configure RS232 settings 1. Go to Main Menu > Setting > System > RS232. 2. Configure the following settings: 3. • Function Select Console, Adapter, or NetKeyboard, depending on the type of RS232 device that you have connected to the DVR. • Baudrate Select a value between 1200 and 115200. The default setting is 115200. • Data Bits Select a value between 5 and 8. The default setting is 8.
Configuring System Settings | 115 Configuring Pan/Tilt/Zoom Settings See Configuring PTZ Connection Settings on page 38. Configuring Card Overlay Settings The card overlay settings allow the DVR to communicate with automated teller machines (ATMs) and point of sale (POS) machines in a retail environment. Configuring COM Settings To configure the COM settings 1. Go to Main Menu > Setting > System > Card Overlay > Com. 2. On the Com tab, configure the following settings: 3.
| Performance Series HQA Digital Video Recorder User Guide Configuring Net Settings You can configure the network settings with or without the ATM/POS protocol. To configure the network settings with the ATM/POS protocol 1. Go to Main Menu > Setting > System > Card Overlay > Net. 2. On the Net tab, configure the following settings: • • Protocol Overlay Mode • • Overlay Position Source IP/Port • Destination/Port • • Record Channel Frame ID Select ATM/POS.
Configuring System Settings | 117 To configure the network settings without the ATM/POS protocol 1. Go to Main Menu > Setting > System > Card Overlay > Net. 2. On the Net tab, configure the following settings: 3. • • • Protocol Overlay Channel Overlay Mode • • Overlay Position Source IP/Port • Destination/Port Select POS. Select a camera. The Preview and Encode overlay modes are enabled by default. Clear the check boxes if you want to disable them.
| Performance Series HQA Digital Video Recorder User Guide Configuring Account Settings You can add, edit, or delete user accounts. By default, the DVR has an admin user account and a default user account. The admin user account has permission to perform all the operation and configuration functions of the DVR. The default user account only has permission to monitor live video. To add a user account 1. Go to Main Menu > Setting > System > Account > User. www.honeywell.
Configuring System Settings | 119 2. On the User tab, click Add User. The Add User page opens. 3. On the Add User page, configure the following settings: • User Name Enter a user name for the account. • Reusable Select the check box to allow multiple clients to access to the DVR using the same user name. • Password Enter a password for the account. • Confirm Password Re-enter the password. • Memo Optionally, enter a brief description of the account.
| Performance Series HQA Digital Video Recorder User Guide To edit a user account 1. Go to Main Menu > Setting > System > Account > User. 2. On the User tab, click the Modify icon of the user account that you want to edit. The Modify User page opens. 3. On the Modify User page, you can change any of the following settings: 4.
Configuring System Settings | 121 To delete a user group 1. Go to Main Menu > Setting > System > Account > Group. 2. On the Group tab, click the Delete icon of the user group that you want to delete. 3. The message "Are you sure that you want to remove this?" appears. Click OK to delete the group. Configuring Automatic Maintenance Settings You can set up the DVR to automatically restart and/or to automatically delete old files. To configure the auto-reboot function 1.
| Performance Series HQA Digital Video Recorder User Guide To configure the auto-delete old files function 1. Go to Main Menu > Setting > System > Auto Maintain. 2. Under Auto-Delete Old Files, select Never or Customized. 3. If Customized is selected, in the Day(s) Ago box, enter the amount of time to elapse before the files are automatically deleted. 4. Click Apply to save your settings. www.honeywell.
Configuring System Settings | 123 Exporting and Importing System Configurations You can export and/or import DVR system configurations if you are installing several DVRs requiring the same setup. To export a system configuration 1. Go to Main Menu > Setting > System > Config Backup. 2. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the DVR. The Find USB device dialog box opens. 3. In the Find USB device dialog box, click Config Backup. 4.
| Performance Series HQA Digital Video Recorder User Guide To import a system configuration 1. Insert a USB storage device containing a system configuration file (exported from another DVR) into one of the USB ports on the DVR. The Find USB device dialog box opens. 2. In the Find USB device dialog box, click Config Backup. 3. On the Config Backup page, click the configuration file that you want to import (named Config_[YYYYMMDDhhmmss]), and then click Import. 4.
Configuring System Settings | 125 Restoring Default Settings You can restore camera, network, event, storage, and system default settings. Note Restoring the default settings with cause all changes to the system menu color, language, time display mode, video format, IP address, and user accounts to be lost. To restore default settings 1. Go to Main Menu > Setting > System > Default. 2.
| Performance Series HQA Digital Video Recorder User Guide Upgrading the DVR You can upgrade the system firmware locally at the DVR. To upgrade the firmware 1. Go to Main Menu > Setting > System > Upgrade. 2. Insert a USB storage device (such as a USB flash drive) containing the new firmware into one of the USB ports on the DVR. The Find USB device dialog box opens. 3. In the Find USB device dialog box, click System Upgrade. 4. On the Upgrade page, click Start. The System Upgrade window opens.
11 Viewing Information 11 This chapter contains the following sections: • Viewing System Information, page 128 • Viewing Event Information, page 131 • Viewing Network Information, page 132 • Viewing Log Information, page 136 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Viewing System Information In the system information interface you can view HDD information, record information, bit stream statistics, and version details. Viewing HDD Information To view HDD information 1. Go to Main Menu > Info > System > HDD Info. 2. Refer to the following table to interpret the HDD information: SATA www.honeywell.com/security o indicates the current HDD is normal. x indicates there is an error.
Viewing Information | 129 3. In the list of HDDs, double-click an HDD to view more details. 4. Right-click to return to the previous screen. Viewing Recording Information To view recording information • Go to Main Menu > Info > System > Record Info. On the Record Info page, you can view the start and end times for recorded video.
| Performance Series HQA Digital Video Recorder User Guide Viewing Data Stream Information To view data stream information • Go to Main Menu > Info > System > BPS. On the BPS page, you can view the current video data stream rates and resolutions for each channel. Viewing Version Information To view version information • Go to Main Menu > Info > System > Version.
Viewing Information | 131 Viewing Event Information To view event information • Go to Main Menu > Info > Event. On the Event page, you can view event information at the device level and at the channel level. Click Refresh to view the most up-to-date information.
| Performance Series HQA Digital Video Recorder User Guide Viewing Network Information In the network information interface you can view and/or block online users, view network data transmission details, and perform network tests. Viewing Online Users You can view the user name, IP address, and login time of all online users. You can also block an online user for a specified period of time. To view online users • Go to Main Menu > Info > Network > Online Users. Note www.honeywell.
Viewing Information | 133 To block an online user 1. Go to Main Menu > Info > Network > Online Users. 2. Click the Block for icon in the user list, and then, in the Block for box at the bottom of the screen, enter the time in seconds that you want to block the user for. You can enter up to 65535 seconds (18.2 hours).
| Performance Series HQA Digital Video Recorder User Guide Viewing Network Load Information To view network load information • Go to Main Menu > Info > Network > Load. On the Load page, you can view the network adapter name, MAC address, status (Succeed or Failed), device IP address, network type, the maximum transmission unit (MTU), send speed, and receive speed. www.honeywell.
Viewing Information | 135 Viewing Network Test Information To test the network 1. Go to Main Menu > Info > Network > Test. 2. On the Test page, under Network Test, enter a valid IPv4 address or domain name in the Destination Address box, and then click Test. The test result displays the average delay and packet loss rate. It also indicates if the network status is OK, Bad, or No Connection. To back up network packet data to an external USB storage device 1.
| Performance Series HQA Digital Video Recorder User Guide Viewing Log Information To view log information 1. Go to Main Menu > Info > Log. 2. In the Type box, select a specific log type to view (System, Config, Storage, Alarm, Record, Account, Clear, Playback) or select All to view all logs. 3. In the Start Time and End Time boxes, enter the time period to search, and then click Search. The search results are displayed in an ordered list. The DVR can save up to 1024 log files. 4.
Viewing Information | 137 To back up log information to an external USB storage device 1. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the DVR. The Find USB device dialog box opens. 2. In the Find USB device dialog box, click Log Backup. 3. On the Log page, click Backup. The log file (FileLog.txt) is located in a folder named Log_[YYYYMMDDhhmmss] on your storage device.
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12 Troubleshooting 12 The following section describes possible problems and solutions. Refer to these troubleshooting steps before calling Technical Support. If you still require assistance, call Honeywell Technical Support at 1-800-323-4576 (North America only) or send an e-mail to https://www.honeywellsystems.com/ss/techsupp/index.html. International contact information is listed on the back cover. Problem: The DVR does not turn on. • Check that the input voltage is correct.
| Performance Series HQA Digital Video Recorder User Guide Problem: There is no picture on the monitor. • Check that the correct input (VGA) is selected on the monitor. • Turn off the monitor and DVR. Turn on the monitor, and then turn on the DVR. • Check that the video cable is connected correctly to the DVR. • Make sure that the camera’s brightness setting is configured correctly. See Configuring Camera Settings on page 59. • Make sure that a privacy mask is not blocking the video.
Troubleshooting | 141 Problem: Motion detection does not work. • Increase the motion detection sensitivity. It may be set too low. See Configuring Motion Detection Settings on page 84. • Make sure that the motion detection schedule is configured correctly. See Configuring Motion Detection Settings on page 84. • Make sure that the motion detection zone setup is configured correctly. See Configuring Motion Detection Settings on page 84. Problem: The network connection is unstable.
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A Connecting Alarm Input/Outputs A This appendix contains the following sections: • Before Connecting Alarm Inputs and Outputs, page 143 • Alarm Input and Output Rear Panel Connections, page 143 • Guidelines for Connecting Alarm Input Ports, page 144 • Guidelines for Connecting Alarm Output Ports, page 144 Before Connecting Alarm Inputs and Outputs • Ensure that the alarm input mode is set to ground. • Ensure that the signal is grounded. • The alarm inputs require low-level voltage signals.
| Performance Series HQA Digital Video Recorder User Guide Guidelines for Connecting Alarm Input Ports • Ground alarm inputs. Choose from normally open (NO) or normally closed (NC). • Connect the COM end and GND end of the alarm detector in parallel. Supply external power to the alarm detector. • Connect the ground of the DVR and the ground of the alarm detector in parallel. • Connect the NC port of the alarm sensor to the DVR alarm input.
B Installing Hard Drives B The appendix contains the following sections: • Installing a Hard Drive, page 146 • List of Compatible SATA HDDs, page 147 • List of Compatible Portable HDDs, page 150 800-19403 - A - 12/2014
| Performance Series HQA Digital Video Recorder User Guide Installing a Hard Drive On some HRHH DVR models, you can install an additional hard disk drive (HDD). For a list of compatible HDDs, see the List of Compatible SATA HDDs on page 147. A 7200 rpm or higher HDD is recommended. CAUTION Risk of electric shock. Disconnect power before removing cover. To install an additional HDD 1. If the DVR is connected to a power source, disconnect it before continuing. 2.
Installing Hard Drives | 147 List of Compatible SATA HDDs Note Upgrade the DVR firmware to the latest version to ensure the accuracy of the table below. Manufacturer Series Model Capacity Seagate Seagate SV35.1 ST3250824SV 250 GB Seagate Seagate SV35.1 ST3500641SV 500 GB Seagate Seagate SV35.2 ST3250820SV 250 GB Seagate Seagate SV35.2 ST3320620SV 320 GB Seagate Seagate SV35.2 ST3500630SV 500 GB Seagate Seagate SV35.2 ST3750640SV 750 GB Seagate Seagate SV35.
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Installing Hard Drives | 149 Manufacturer Series Model Capacity Western Digital WD Caviar RE2 WD5000YS-01MPB0 500 GB Western Digital WD AV–AVJS WD2500AVJS-63WDA0 250 GB Western Digital WD AV–AVJS WD3200AVJS-63WDA0 320 GB Western Digital WD AV–AVJS WD5000AVJS-63YJA0 500 GB Western Digital WDAV-GP–AVCS WD5000AVCS-63H1B1 500 GB Western Digital WDAV-GP–AVCS WD7500AVCS-63ZLB0 750 GB Western Digital WDAV-GP–AVCS WD3200AVCS 320 GB Western Digital WDAV-GP–AVCS WD2500AVCS 250 GB
| Performance Series HQA Digital Video Recorder User Guide Manufacturer Series Model Capacity Hitachi HitachiCinemaStar™ 7K1000.B HCT721050SLA360 500 GB Hitachi HitachiCinemaStar™ 7K1000.B HCT721075SLA360 750 GB Hitachi HitachiCinemaStar™ 7K1000.B HCT721010SLA360 1 TB Maxtor DiamondMax 20 STM3320820AS 320 GB Maxtor DiamondMax 20 STM3250820AS 250 GB List of Compatible Portable HDDs www.honeywell.
Honeywell Security Products Americas (Head Office) 2700 Blankenbaker Pkwy, Suite 150 Louisville, KY 40299, USA www.honeywell.com/security +1 800 323 4576 Honeywell Security Northern Europe Ampèrestraat 41 1446 TR Purmerend, The Netherlands www.honeywell.com/security/nl +31 (0) 299 410 200 Honeywell Security Europe/South Africa Aston Fields Road, Whitehouse Industrial Estate Runcorn, WA7 3DL, United Kingdom www.honeywell.
