SCSI Hammer™ User’s Guide V 5.0 “Helping You Find What You’re Looking For” 905 Industrial Blvd • LaBelle, FL 33935 www.cprtools.net • info@cprtools.
Your Data Is Most Important! Your data and the security of your data are paramount. CPR Tools recognizes this and has developed a unique and bold method for ensuring that the security of your data is maintained from the beginning of the erasure process through the successful end of the erasure process. Using SCSI Hammer™, you have two choices when it comes to erasing your data: 1. Normal ‘wiping’ of your data (NIST 800-88 ‘clear’) 2.
Disclaimer and Notice SCSI Hammer™ is a data eradication tool. The primary purpose of this device is to remove data so that it is no longer recoverable by any means. CPR Tools provides this ability in order to protect privacy and sensitive data and is not responsible for misuse or accidental data eradication. CPR Tools recommends all users of SCSI Hammer™ familiarize themselves with the device before using SCSI Hammer™. By using this device, you agree to hold harmless CPR Tools, Inc.
Table of Contents Your Data Is Most Important! ......................................................................................... 2 Disclaimer and Notice .................................................................................................... 3 Trademark Disclaimer .................................................................................................... 3 Table of Contents ..........................................................................................................
Security ................................................................................................................. Reporting ............................................................................................................... Selecting a Device ................................................................................................... SCSI Hammer™ ‘Jobs’ – An Organizing Method For Audit Trails ......................................... The “Jobs” Tab – CPR Toolbox™ Reporting ......
Company Information CPR Tools, Inc. 905 Industrial Blvd. LaBelle, FL 33935 Tel: 863-674-0120 Fax: 863-674-0066 Email: info@cprtools.net Web: www.cprtools.net CPR Tools has been a leader in the field of data recovery for nearly three decades. As experts in data recovery, we feel that recovery engineers are best qualified to determine what makes data ‘unrecoverable’. Based upon our knowledge and years of research and testing, we have developed this unique tool.
Limited Warranty Statement CPR Tools, Inc. products are warranted by CPR Tools, Inc. against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from CPR Tools, Inc. or its authorized re-sellers. To receive warranty service, users must register their products at http://www.cprtools.net/. EXCEPT AS PROVIDED HEREIN, CPR TOOLS, INC.
Introduction Congratulations on your purchase of SCSI Hammer™ from CPR Tools. This quality product was developed by CPR Tools’ engineers in answer to our own data security and IT needs. SCSI Hammer™ is a data elimination tool. SCSI Hammer™ can be connected directly to up to two (2) drives (one on each side of the device) or, using SCSI enclosures, backplanes, shelves or other external SCSI mechanisms, as many as thirty (30) drives for simultaneous data eradication.
SCSI Hammer™ Quick Start Out of the box, your SCSI Hammer™ is ready to start erasing drives. To quickly clear all data from SCSI Drives: 1. Connect data cables to as many as two (2) SCSI Drives (one ‘A Side’ of SCSI Hammer™ and one on ‘B Side’ of SCSI Hammer™) SCSI Hammer™ Notes: SCSI Hammer™ can reliably power up to two (2) modern 3.5” form factor SCSI Drives. Legacy SCSI drives, such as 5.25” form factors and others may require an external power source.
Getting Started Before starting to use your new SCSI Hammer™, take a moment to examine the contents of your package.
Overview One of the design strengths of SCSI Hammer™ is the ability for the device to erase multiple hard drives simultaneously – as many as thirty (30) at one time. SCSI Hammer™ offers an erase method that conforms to the data ‘purge’ guidelines specified in NIST 800-88. The SCSI Hammer™ "Secure Erase" calls upon the firmware of the drive(s) to execute and monitor the erase procedure.
Overview (continued) Audit Trail Keeping strict records of the eradication of data is required by most specifications. For this reason, SCSI Hammer™ comes equipped with Non-Volatile RAM (NVRAM) on board. This is used to track device activity which can then be transferred to a host PC through the USB 2.0 port or printed via the optional Bluetooth printer. The optional Bluetooth printer may be used to generate labels for each drive upon which Hammer™ has acted.
SCSI Hammer™ User Interface The SCSI Hammer™ menu structure begins with seven (7) top level menu items. Each of these will be described in detail. The top level menu items are: 1. 2. 3. 4. 5. 6. 7. Start Operations Scan For Devices Identify Drive Print Label Verify Settings SCSI Hammer™ provides a 2 line by 16 character LCD and 4 push navigation buttons, positioned in a diamond configuration: UP, DOWN, RIGHT and LEFT. When the unit is turned on the main menu is presented.
|======================== |PRINT LABEL |--------A SIDE |--------|-----ALL DRIVES |--------B SIDE |--------|-----ALL DRIVES |======================== |VERIFY |======================== |CLEAR LOGS |======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|--
Examplle: Power On O Timeou ut The follo owing examp ple is presen nted to illus strate entering and conffirming a SC CSI Hammer™ value. The T example e uses the SCSI S Hamme er™ ‘Power on Timeoutt’ setting; th hese techniq ques may be used u for any y item which h permits us ser entry off a value. Where is s shown bellow, the use er may selec ct a value using the navigatio on buttons as a described d in the example titled “Power “ on Timeout”.
SCSI Hammer™ Power-On Example When initially powered, SCSI Hammer™ will display CPR Tools / SCSI Hammer™ and the version number. SCSI Hammer™ will then scan for devices to which it is attached. After scanning has completed, SCSI Hammer™ will briefly display the number of drives connected to each SIDE of the device In the examples shown here, no drives have been encountered on Side A and one (1) drive has been encountered on Side B. Once the initial scan has completed, SCSI Hammer™ displays ‘Start’.
Using SCSI Hammer™ - Understanding the LCD During an operation, SCSI Hammer™ will provide up-to-date information on task progress using the 2 line by 16 character LCD. SCSI Hammer™ is capable of erasing two (2) drives simultaneously when the drives are connected directly to the SCSI Hammer™ device. A key feature of SCSI Hammer™ is its ability to erase data from up to thirty (30) drives at one time.
An underscore character (_) indicates no drives found in that bus position. An asterisk (*) indicates a device has been found. The block SCSI Hammer Notes: character (▮) represents the bus position occupied by SCSI Hammer™. The image displayed above indicates one drive is present in position 1, with SCSI Hammer™ occupying SCSI ID 7. The default SCSI ID used by SCSI Hammer™ is SCSI ID 7; this may be changed by the user. This setting is located in the ‘Settings/BUS ID’ menu.
SCSI Hammer™ Functions The menu structure described in Figure 6 is meant to serve as a handy reference. A more in-depth discussion of each menu item available on your SCSI Hammer™ is presented here. When scrolling through menus and submenus for which options may be selected, currently selected values are appended by an asterisk character (*). Start Menu Tree |======================== |START |======================== Default: N/A When a scan for drives completes, SCSI Hammer™ displays ‘Start’.
Using the default values, SCSI Hammer™ will erase all data on all attached drives by writing zeros (0x00) to every sector. Begin the erasure process by pressing the RIGHT navigation button. SCSI Hammer™ responds with a confirmation question Pressing the RIGHT navigation button will confirm and cause SCSI Hammer™ to initialize the erasure process. Once initialized, SCSI Hammer™ begins the erasure process. Progress is indicated in increments of ten (10%) percent, as described in Figures 8 and 9.
Operations Menu Tree |======================== |OPERATIONS |--------ERASE DRIVE |--------|-----BANG* |--------|-----SECURE ERASE |--------|-----3 PASS |--------|-----7 PASS |--------VERIFY DATA |--------|-----ENABLED |--------|-----DISABLED* |--------PRINT LABELS |--------|-----ENABLED |--------|-----DISABLED* |--------SET NATIVE MAX |--------|-----ENABLED* |--------|-----DISABLED |--------POWER DOWN |--------|-----AFTER COMPLETE |--------|-----LEAVE DRIVES ON* |======================== The Operations menu
|======== ============= ===== |OPERATIO ONS |--------ERASE DRIVE -|-----BANG* |-------|--------|-----SECURE E ERASE -|-----3 PASS S |-------|--------|-----7 PASS S |--------VERIFY DATA |--------|-----ENABLE ED |--------|-----DISABL LED* Verify Da ata Default: Disabled W When enable ed, ‘Verify Data’ D instructs SCSI Ham mmer™ to perform p a sttatistical sa ampling of sectors, s follo owing guide elines speciffied by NIST T.
|======================== |OPERATIONS |--------ERASE DRIVE |--------|-----BANG* |--------|-----SECURE ERASE |--------|-----3 PASS |--------|-----7 PASS |--------VERIFY DATA |--------|-----ENABLED |--------|-----DISABLED* |--------PRINT LABELS |--------|-----ENABLED |--------|-----DISABLED* |--------SET NATIVE MAX |--------|-----ENABLED* |--------|-----DISABLED SCSI Hammer Tips: To ensure complete data eradication, the ‘Set Native Max’ setting should always be ‘Enabled’.
Scan For Devices Menu Tree |======================== |SCAN FOR DEVICES |--------A SIDE |--------B SIDE |======================== Default: N/A SCSI Hammer™ will automatically scan for all attached drives upon power-up. During the initial scan, Hammer™ presents the quantity of drives found on each Side of the device. Scanning is performed navigating to the SCAN FOR DEVICES menu item; select this item by pressing the RIGHT navigation button. ‘A Side’ is shown.
Identify Drive Menu Tree |======================== |IDENTIFY DRIVE |--------A SIDE |--------|-----DRIVE |--------B SIDE |--------|-----DRIVE |======================== Default: N/A Selecting ‘Identify Drive’ will display a choice of A SIDE or B SIDE. A SIDE is shown. To select B SIDE, press the DOWN navigation button Once a ‘SIDE’ has been selected, SCSI Hammer™ will display ‘DRIVE 0’. The zero represents the SCSI ID of a device.
Once the e appropriatte SCSI ID is shown, press the e RIGHT nav vigation buttton to begin the drive e identificatiion. SCSI Hammer™ H displays ‘INITIALIZIING’ ccessful identification of o a drive, Upon suc SCSI Hammer™ displays the firrst of four (4 4) nt identifyin ng factors. These T are: significan 1. 2. 3. 4. Vendor ID V Product ID Product Revision C Capacity Use the UP and DOW WN navigation buttons to scroll thrrough all available inforrmation.
Verify Menu Tree |======================== |VERIFY |======================== Defaults: N/A The ‘Verify’ menu provides an easy method for validating a statistical sampling of all drives have been subjected to data eradication. As with all SCSI Hammer™ operations, the LCD will provide status through the use of percentage indicators. ‘Verify’ checks a sampling of all available sectors for 0x00.
Settings Menu Tree The user may set options that will customize certain SCSI Hammer™ functions. User selected parameters within the Settings menu are stored in non-volatile memory and may be reset to factory defaults using the ‘Restore Defaults’ submenu item, if desired.
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------COMMAND TIMEOUT |--------|-----TIMEOUT COUNT |--------|-----|-- |--------RETRY COUNT |--------|----- Retry Count Default: 03 This value defines the number of attempts SCSI Hammer™ will make at communicating with an attached device.
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------COMMAND TIMEOUT |--------|-----TIMEOUT COUNT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BUS ID |--------|----- |--------BLUETOOTH T.O.
The following list contains connection failure messages and their meanings: SCSI Hammer™ was unable to ‘find’ the printer Printer found; SCSI Hammer™ was unable to ‘pair’ with the printer.
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------COMMAND TIMEOUT |--------|-----TIMEOUT COUNT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BUS ID |--------|----- |--------BLUETOOTH T.O.
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------COMMAND TIMEOUT |--------|-----TIMEOUT COUNT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BUS ID |--------|----- |--------BLUETOOTH T.O.
SCSI Bus Termination with SCSI Hammer™ Working with SCSI devices requires the use of SCSI bus termination to ensure the integrity of data signals being sent along the SCSI bus. Improper termination of the SCSI chain may result in unpredictable responses from SCSI Hammer™ including scan bus timeouts and misreading of hard drive information.
SCSI Bus Termination with SCSI Hammer™ (continued) 2. When connecting SCSI Hammer™ to a SCSI hard drive enclosure or server, the enclosure will typically handle the termination on the opposite end of the SCSI chain; therefore, when connecting a SCSI Hammer™ to a hard drive enclosure or server, there should be no terminators on the cable. In this scenario, SCSI Hammer™ will appropriately terminate the ‘near end’ while the hard drive enclosure will appropriately terminate the ‘far end’ of the SCSI chain.
Software: CPR Tools Utilities Suite The CPR Tools Utilities Suite is a collection of software designed to work with Hammer™, PSIClone™, SCSI Hammer™ and other CPR Tools devices. The CPR Tools Utilities Suite includes: 1. CPR Toolbox 2010™ • Host utility • CPR Tools’ PSIClone™ Driver i. Required for use with PSIClone™, Hammer™ and SCSI Hammer™ 2. CPR Tools Flash Utility • Software to update firmware 3. Firmware • Latest firmware 4.
Working with a Windows XP®, Windows Vista® or Windows 7® Host The CPR Utilities Suite is a collection of applications designed to run on Microsoft® Windows XP® SP2 and Windows Vista® Operating Systems. PSIClone™, Hammer™ and/or SCSI Hammer™ may be connected to a Windows XP® or Windows Vista® host computer by USB, using the cable provided. CPR Toolbox™ extends functionality and provides a familiar user interface with which SCSI Hammer™ may be used.
The ‘License Agreement’ screen which follows, is shown in Figure 12. Figure 12 - License Agreement The destination of the installation is user configurable. Users may select the default location or specify a path on the host.
By default, the program will install to the system drive (typically ‘C:’) under ‘Program Files\CPR Tools\CPR Tools Utilities Suite\’. To install to the default location, click ‘Next’. Users may select a complete installation or customize the installation of CPR Tools Utilities Suite. Figure 14 depicts the ‘Select Components’ dialog box which allows for customizing the installation of components. In this view, ‘Full Installation’ is selected and shown in the drop-down list at the top of the dialog box.
The ‘Select Start Menu Folder’ dialog is presented. The default entry will cause a folder named ‘CPR Tools’ to appear under ‘Start/Programs’. Within this folder, users will have access to all components selected. If no Start Menu folder is desired, check the box marked ‘Don’t Create a Start Menu Folder’. Figure 15 - Selecting a Start Menu Folder Click ‘Next’.
The ‘Select Additional Tasks’ dialog is presented which offers users the ability to create Desktop and Quick Launch shortcuts for selected components. Items marked with a checkmark will generate Desktop and Quick Launch icons; deselect any item for which neither Desktop nor Quick Launch icons are desired. Figure 16 - Select Additional Tasks Click ‘Next’.
The ‘Ready to Install’ dialog box is presented to confirm all selected components. To change which components are to be installed, click ‘Back’. Figure 17 - Ready To Install To proceed with installing the selected components, click ‘Install’. Installation progress is provided as shown in Figure 18.
The default settings for the installer may cause the ‘Windows Logo Testing’ dialog box to appear. Figure 19 - Windows Logo Testing dialog box. Click 'Continue Anyway' if this is shown. Users must click ‘Continue Anyway’ for the required USB driver to be installed.
When the installer has completed, a confirmation message is displayed. Figure 20 - Installation Complete To exit the installer, click ‘Finish’. If the ‘Launch CPR Toolbox’ box is checked, CPR Toolbox™ will launch; if the ‘Browse Documentation’ box is checked, a Windows Explorer window will open to the folder into which documentation was installed. The documentation subfolder contains useful information, including Release Notes, Spec Sheets and User Guides.
Connecting SCSI Hammer™ to a Host Computer (USB 2.0 required) Using SCSI Hammer™ with a host PC requires a USB 2.0 connection. When the CPR Tools Utilities Suite is installed, a driver called ‘PSIClone driver’ is pre-installed. This driver is required when updating/flashing SCSI Hammer™. To ensure full functionality of SCSI Hammer™ and/or other CPR devices (Hammer™, PSIClone™, etc…) the following instructions should be followed.
Select the radio button labeled ‘Install the software automatically (Recommended). Click ‘Next’.
An alert dialog, shown here, may appear. To continue with driver installation, click ‘Continue Anyway’. When the PSIClone™ driver has been installed, Windows will present the ‘Completing the Found New Hardware’ dialog box. Exit the wizard by clicking ‘Finish’. The host system has been successfully prepared for use with SCSI Hammer™ and CPR Toolbox™.
Launching CPR Toolbox™ If CPR Toolbox™ was installed using default installer settings, the program may be launched from the Windows Start menu, under Programs/CPR Tools/CPR Toolbox 2010. The application will discover any CPR Tools’ devices (PSIClone™, Hammer™, SCSI Hammer™, etc…) which are powered and connected to the host system. The image below shows the initial screen when CPR Toolbox™ is launched with a PSIClone™ powered and attached to the host PC.
The ‘File’ menu: Clicking the ‘File’ menu reveals options displayed above. ‘Save Log’, ‘Print Log’, ‘Find in Log’, ‘Close’ and ‘Exit’ are presented as options. ‘Save Log’ will save the output log to a file. The user will be prompted for a location in which to save the file. Alternately, the key combination CNTL-S may be used to save the log to a file. ‘Print Log’ will print the output log. Alternately, the key combination CNTL-P may be used to print the log. ‘Find in Log’ will present a search box.
The ‘Edit’ Menu: The first option under the ‘Edit’ menu is ‘Preferences’. Selecting ‘Preferences’ will instruct CPR Toolbox™ to present the Preferences editor, shown in Figure 22.
The Preferences box is divided into two (2) sections labeled General and Power Settings. General This section contains options which define how CPR Toolbox™ will behave upon being launched. By clicking on each line in turn, a dropdown box will appear for the value at right. Perform initial device scan By default, CPR Toolbox™ will perform a scan for devices. This may be changed selecting ‘No’ from the available dropdown box. Append to activity log By default, activity logs will be overwritten.
The ‘View’ Menu: The ‘View’ menu provides the ability to select or deselect areas of the CPR Toolbox™ from being displayed. Expanding the item labeled ‘Toolbars and Docking Windows’ provides the user the ability to toggle viewing of the Standard toolbar, shown in Figure 25, the Output pane and the Drive List pane. Figure 25 - CPR Toolbox Standard Toolbar The Output pane and Drive List pane are shown in Figure 26, labeled C and A respectively.
The ‘Help’ Menu: Online help is available from within this menu by clicking ‘Help’. The remaining options and their functions are: PSIClone™ / Hammer™ /SCSI Hammer™Help CPR Toolbox™ provides help files for PSIClone™, Hammer™ and SCSI Hammer™ devices. Debug Registers This option will open a ‘tab’ which displays debug registers for the selected device. Use this when instructed to by CPR Tools technical support personnel.
The CPR Toolbox™ Standard Toolbar The CPR Toolbox™ software is easily controlled through the convenient button bar at the top of the main Toolbox window. The toolbar is depicted in Figure 27. Figure 27 - The CPR Toolbox™ button bar The button bar displays ten (10) buttons, some of which have submenu selections available. The button bar menu structure is displayed here: • • • • • • • • • • Rescan Control Panel Drive Info o Identify Drive 1 o View S.M.A.R.T.
Rescan Clicking this toolbar button will cause the CPR Toolbox™ to rescan for CPR Tools devices (e.g. PSIClone™, Hammer™, SCSI Hammer™, etc…). Control Panel Clicking this toolbar button will launch the Control Panel module. The CPR Toolbox™ Control Panel module is an interface to many data security and data recovery functions. The main window contains several sections, each of which are covered in detail beginning on page 56. Control Panel options are presented in tabbed format.
Figure 28 depicts the initial view after pressing the ‘Control Panel’ button. The ‘EZ Hammer’ tab is displayed. CPR Toolbox™ Control Panel The “EZ Hammer” Tab The EZ Hammer provides a simple interface which performs common tasks using preset SCSI Hammer™ values.
eradication of data and sound an audible tone to alert the user that the process has completed. A Sample EZ Cert is presented here. Customizing EZ-Certs To customize EZ-Certs printed from the EZ-Hammer tab, users may: • • • Create a custom Bitmap Image file (.bmp) to be used on the EZ-Cert. o This should be placed in the C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Images. o Name this bitmap image file ez_certlogo.bmp.
The “Hammer” Tab Figure 29 - The 'Hammer' Tab - CPR Toolbox The Hammer tab provides options for specific SCSI Hammer™ actions. The top portion of the screen depicts drive status for each drive connected to SCSI Hammer™. Values set here will affect current operations without changing device defaults. To change SCSI Hammer™ defaults, use the ‘Settings’ tab. In the example shown in Figure 29, two (2) drives are connected to SCSI Hammer™, one on each ‘Side’ of the device.
Figure 30 - Drives attached to SCSI Hammer Figure 30 depicts the top portion of the Control Panel’s Hammer tab. Side ‘A’, shown at left, indicates a drive at SCSI ID 0; Side ‘B’, shown at right, indicates a drive at SCSI ID 4. This is indicated by the word ‘Ready’ shown to the right and left of the depiction of SCSI Hammer™. The default settings for SCSI Hammer™ are shown in the Operations section as depicted in Figure 31.
There are four (4) choices available from the initial drop down box within the Operations section of the Hammer tab. These are: 1. Erase (default) a. Selecting ‘Erase’ will instruct SCSI Hammer™ to overwrite each sector on the drive one time. 2. Security Erase a. Selecting ‘Security Erase’ will instruct the firmware of the SCSI Drive to initiate an erasure process which must be completed for the drive to be useable. 3. 3 Pass a.
The Progress section of the Hammer tab provides a visual representation of the status of an eradication process.
Details about the drives at those locations are shown in the ‘Destination Drive(s)’ box, as depicted in Figure 33. Figure 33 - Hammer tab - Destination Drive(s) To begin an erasure using the settings shown, click the ‘Start’ button.
SCSI Hammer™ Notes: During an erasure process, the Hammer tab provides individual drives status as well as overall progress. Figure 34 depicts an erasure process in progress. Bang operations will perform as many as two times faster than CPR Tools SCSI Secure Erase functions.
The “Verify” Tab Figure 35 - Verify Tab The Verify tab, depicted in Figure 35, allows for verification of previously performed erasures. Clicking ‘Start’ will instruct SCSI Hammer™ to inspect a statistical sample of sectors from each attached drive, ensuring that 0x00 is found. If any data other than 0x00 is found, SCSI Hammer™ will report an error. Completion of ‘Verify’ without errors is an indication that the examined drives have been properly erased.
The Settings Tab Figure 36 - The Settings Tab The ‘Settings’ tab provides the ability to change default settings for SCSI Hammer™ actions. Changes made here are saved on the device in NVRAM. To restore factory default settings, use the ‘Restore Defaults’ button. Figure 36 depicts the Settings Tab showing default values.
Drive Info Clicking the Drive Info toolbar button will reveal two (2) options: As both of these commands refer to drives which conform to the ATA specification, users of SCSI Hammer™ will be presented with an alert dialog if these choices are selected. Figure 37 - Alert Dialog received when unsupported features are selected Drive Utilities Clicking the Drive Utilities toolbar button will reveal four (4) options, all of which refer to drives which conform to the ATA specification.
Recover Clicking the Recover toolbar button will reveal six (6) submenu items. This toolbar button is primarily for use with CPR Tools’ PSIClone™ device; when working with Hammer™ only the first item, ‘Image Restore’ is functional. The Image Restore menu item will launch the CPR Toolbox™ Image Restore module. This module is used with image filesets generated by CPR Tools’ PSIClone™ data recovery device.
Reporting Clicking the Reporting toolbar button will cause CPR Toolbox to open the Reporting module. The Reporting module consists of five (5) tabs.
Selecting a Device At the top of the reporting module, users will find a drop-down menu which allows for: • • The selection of an attached device The user to manually enter a device which is not connected for which Alerts may be customized Customizing alert settings is discussed in the section titled The “Alert Settings” Tab – CPR Toolbox™ , on page 82. SCSI Hammer™ ‘Jobs’ – An Organizing Method For Audit Trails SCSI Hammer™ keeps track of actions performed.
The “Jobs” Tab – CPR Toolbox™ Reporting The ‘Jobs’ tab allows users to organize actions performed into groups of actions, called ‘Jobs’. While some of the examples presented in this guide show pictures of Hammer™, CPR Tools' data eradication device for PATA and SATA drives, the information provided is relevant to SCSI Hammer™ as well. Figure 38 - Jobs Tab - Initial View To begin with an attached Hammer™, select the device from the device selection drop-down list.
If Hammer™ has activities stored in Flash Memory, clicking the Download Tasks button will cause Hammer™ to display a ‘Tasks ready for download’ dialog box. Users may choose to download tasks into a ‘Job’ or to leave them unassigned. To download tasks without assigning them to a job, simply click the button labeled ‘Download’. To assign tasks to a job, select the radio button labeled ‘Assign tasks to the following job’, select a job from the drop-down list, then click the button labeled ‘Download’.
To view downloaded tasks, select the appropriate ‘Task Source’ from the drop down menu. All existing ‘Jobs’ are listed in this drop-down list. Unassigned tasks may be viewed by selecting ‘unassigned’ from the drop-down list.
Users may assign tasks to an existing job by using the drop-down list provided. First, select the tasks to be assigned, then select the appropriate job from the list. Once selected, click the button labeled ‘Assign To”. Figure 40 - Assigning tasks to an existing job CPR Toolbox provides a mechanism for making task selections based on predefined criteria.
To create a Job, simply type the new job name in the text box labeled ‘Enter Job Name’, then click the button labeled ‘Create’. Hammer™ Tips: The default location for user created Jobs is: C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Jobs Each job created will be a folder under this location. A job report may be generated for any existing job or for tasks which remain unassigned.
The Job Report window provides the facility to Save or Print the current report. Clicking the button labeled ‘Save’ will cause CPR Toolbox to present a ‘Save Job’ dialog box in which the user may select from three (3) available file formats: Plain Text (.txt), Comma Separated Values (.csv) or eXtensible Markup Language (.xml). Hammer™ Tips: Saved Jobs may be selected on the Cert Tab to produce a series of Certificates of Compliance after the fact. This is an important audit trail feature of Hammer™.
The “Certificates” Tab – CPR Toolbox™ Reporting Figure 43 - Cert Tab The ‘Cert’ tab provides an interface through which a ‘Certificate of Compliance’ may be printed to document erasure actions performed by Hammer™. Certificates generated by CPR Toolbox™ and Hammer™ listed here fully comply with recommendations specified in NIST 800-88. Sources for Certificates of Compliance Begin by selecting the source data for the certificate to be generated.
Clicking ‘Generate’ will produce a ‘Save As’ dialog, prompting for a save location for the certificate. The default location is C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Certificates. Certificates are stored as HTML documents. A sample Certificate of Compliance is shown in Figure 44. Because of the number of drives whose data eradication is being documented, this Certificate of Compliance spans multiple pages.
SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD0186455
The “Print Labels” Tab – CPR Toolbox™ Reporting (Requires: Optional Bluetooth Printer) Figure 45 - Print Labels tab SCSI Hammer™ Users Guide Page 79 of 89
If the optional Bluetooth printer is present, this tab may be used to generate labels for drives erased with SCSI Hammer™. Bluetooth Printer – Compliance and Audit Trails: Compliance with regulations, rules and laws generally call for an audit trail of some type. Hammer™ and CPR Toolbox™ facilitate this through the use of generated ‘Certificates of Compliance’. SCSI Hammer™ and CPR Toolbox™ generate ‘Certificates of Compliance’ which conform to NIST 800-88 recommendations.
The “Device Log” Tab – CPR Toolbox™ Reporting Figure 46 - Log Tab The ‘Log’ tab displays a log of the most recent action Hammer™ has completed. In the example shown in Figure 46, two (2) drives have been subjected to eradication using NIST 800-00 ‘Clear’.
The “Alert Settings” Tab – CPR Toolbox™ Reporting Figure 47 - Alert Settings Tab The Alert Settings tab provides a method for email alerts to be issued at pre-defined periods during a an action performed by any CPR Tools’ device (PSIClone™, Hammer™, SCSI Hammer™, etc…). CPR Toolbox™ Notes: The ability to send email alerts requires an underlying connection to the internet, usually through a network to which the host PC running CPR Toolbox™ is connected.
To instruct CPR Toolbox™ to send alert emails, check the box labeled ‘Enable Email Alerts’ and provide information in the fields named: • • • Sender o A valid email address which will serve as the ‘from’ address for the alert being sent. Recipient o A valid email address to which the alerts will be sent. Server Name o The mail server to be used for sending (SMTP). Figure 49 shows the Email Configuration section of the Alert Settings tab.
Figure 50 shows the Email Configuration section filled out with sample data. Figure 50 - Email Configuration, sample data shown If the outbound server requires authentication, check the box marked ‘Authentication Required’ which will cause CPR Toolbox™ to request the required login credentials as shown in Figure 58. CPR Tools recommends testing all new email alert configurations. This may be accomplished by clicking the ‘Test Settings’ button after completing the fields above.
Successful sending of the test email should result in the destination/recipient address’ receipt of an email similar to the one depicted here: Email settings test email. Sender: lab1@cprtools.net Recipient: technician.dan@cprtools.net Server: mail.cprtools.net Authentication Required: No The right side of the Alert Settings tab provides configuration options which are used to determine when Email Alerts are sent by CPR Toolbox™. This is shown in Figure 53.
Alert Settings for Devices not currently connected To begin configuring custom alert settings for a CPR Tools device not currently connected to the host PC running CPR Toolbox, click the ‘Add Device’ button. Figure 54 - The 'Add Device' button CPR Toolbox™ will respond by presenting the ‘Enter Device Information’ dialog box, as depicted in Figure 62. Select a CPR Tools’ device type from the drop-down list.
FAQ / Troubleshooting 1. After starting SCSI Hammer™, LCD does not light, device is unresponsive. Ensure power cable is connected to the device and a working power source. 2. CPR Toolbox™ does not display any attached CPR Tools devices. Ensure USB Cable is attached to both SCSI Hammer™ and the host PC. Only USB 2.0 is supported. 3. Windows® asks for a driver when I plug in SCSI Hammer™ to a USB port on my PC. SCSI Hammer™ is connected to a USB 1.1 port o RESOLUTION: USB 2.
Product Specifications CHARACTERISTIC SPECIFICATION Drive Interfaces: Host Interface: Max Transfer Rate: Input Voltage : Input Current: 50 pin and 68 pin SCSI interfaces, Single ended and differential USB 2.0 Up to 5.0 Gigabytes per minute +12 VDC Max: 4.2 A / Typical: 2.
Customer Support For more information, please visit us on the World Wide Web at http://www.cprtools.net/. Technical support requests for SCSI Hammer™ should be submitted through the CPR Tools Technical Support Ticket System at http://tickets.cprtools.net. Visit http://www.cprtools.net/store for our complete offering of hardware and software for data recovery and data security including: PSIClone™ o CPR Tools’ flagship data recovery product. A fully functional, hand-held data recovery solution.