User`s guide

ManualsBrandsSeagate ManualsBrush CutterST3300007LW

“Helping You Find What You’re Looking For”

905 Industrial Blvd • LaBelle, FL 33935

www.cprtools.net • info@cprtools.net

SCSI Hammer™

User’s Guide

V 5.0

Summary of content (89 pages)

PAGE 1
SCSI Hammer™ User’s Guide V 5.0 “Helping You Find What You’re Looking For” 905 Industrial Blvd • LaBelle, FL 33935 www.cprtools.net • info@cprtools.
PAGE 2
Your Data Is Most Important! Your data and the security of your data are paramount. CPR Tools recognizes this and has developed a unique and bold method for ensuring that the security of your data is maintained from the beginning of the erasure process through the successful end of the erasure process. Using SCSI Hammer™, you have two choices when it comes to erasing your data: 1. Normal ‘wiping’ of your data (NIST 800-88 ‘clear’) 2.
PAGE 3
Disclaimer and Notice SCSI Hammer™ is a data eradication tool. The primary purpose of this device is to remove data so that it is no longer recoverable by any means. CPR Tools provides this ability in order to protect privacy and sensitive data and is not responsible for misuse or accidental data eradication. CPR Tools recommends all users of SCSI Hammer™ familiarize themselves with the device before using SCSI Hammer™. By using this device, you agree to hold harmless CPR Tools, Inc.
PAGE 4
Table of Contents Your Data Is Most Important! ......................................................................................... 2 Disclaimer and Notice .................................................................................................... 3 Trademark Disclaimer .................................................................................................... 3 Table of Contents ..........................................................................................................
PAGE 5
Security ................................................................................................................. Reporting ............................................................................................................... Selecting a Device ................................................................................................... SCSI Hammer™ ‘Jobs’ – An Organizing Method For Audit Trails ......................................... The “Jobs” Tab – CPR Toolbox™ Reporting ......
PAGE 6
Company Information CPR Tools, Inc. 905 Industrial Blvd. LaBelle, FL 33935 Tel: 863-674-0120 Fax: 863-674-0066 Email: info@cprtools.net Web: www.cprtools.net CPR Tools has been a leader in the field of data recovery for nearly three decades. As experts in data recovery, we feel that recovery engineers are best qualified to determine what makes data ‘unrecoverable’. Based upon our knowledge and years of research and testing, we have developed this unique tool.
PAGE 7
Limited Warranty Statement CPR Tools, Inc. products are warranted by CPR Tools, Inc. against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from CPR Tools, Inc. or its authorized re-sellers. To receive warranty service, users must register their products at http://www.cprtools.net/. EXCEPT AS PROVIDED HEREIN, CPR TOOLS, INC.
PAGE 8
Introduction Congratulations on your purchase of SCSI Hammer™ from CPR Tools. This quality product was developed by CPR Tools’ engineers in answer to our own data security and IT needs. SCSI Hammer™ is a data elimination tool. SCSI Hammer™ can be connected directly to up to two (2) drives (one on each side of the device) or, using SCSI enclosures, backplanes, shelves or other external SCSI mechanisms, as many as thirty (30) drives for simultaneous data eradication.
PAGE 9
SCSI Hammer™ Quick Start Out of the box, your SCSI Hammer™ is ready to start erasing drives. To quickly clear all data from SCSI Drives: 1. Connect data cables to as many as two (2) SCSI Drives (one ‘A Side’ of SCSI Hammer™ and one on ‘B Side’ of SCSI Hammer™) SCSI Hammer™ Notes: SCSI Hammer™ can reliably power up to two (2) modern 3.5” form factor SCSI Drives. Legacy SCSI drives, such as 5.25” form factors and others may require an external power source.
PAGE 10
Getting Started Before starting to use your new SCSI Hammer™, take a moment to examine the contents of your package.
PAGE 11
Overview One of the design strengths of SCSI Hammer™ is the ability for the device to erase multiple hard drives simultaneously – as many as thirty (30) at one time. SCSI Hammer™ offers an erase method that conforms to the data ‘purge’ guidelines specified in NIST 800-88. The SCSI Hammer™ "Secure Erase" calls upon the firmware of the drive(s) to execute and monitor the erase procedure.
PAGE 12
Overview (continued) Audit Trail Keeping strict records of the eradication of data is required by most specifications. For this reason, SCSI Hammer™ comes equipped with Non-Volatile RAM (NVRAM) on board. This is used to track device activity which can then be transferred to a host PC through the USB 2.0 port or printed via the optional Bluetooth printer. The optional Bluetooth printer may be used to generate labels for each drive upon which Hammer™ has acted.
PAGE 13
SCSI Hammer™ User Interface The SCSI Hammer™ menu structure begins with seven (7) top level menu items. Each of these will be described in detail. The top level menu items are: 1. 2. 3. 4. 5. 6. 7. Start Operations Scan For Devices Identify Drive Print Label Verify Settings SCSI Hammer™ provides a 2 line by 16 character LCD and 4 push navigation buttons, positioned in a diamond configuration: UP, DOWN, RIGHT and LEFT. When the unit is turned on the main menu is presented.
PAGE 14
|======================== |PRINT LABEL |--------A SIDE |--------|-----ALL DRIVES |--------B SIDE |--------|-----ALL DRIVES |======================== |VERIFY |======================== |CLEAR LOGS |======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------COMMAND TIMEOUT |--------|-----TIMEOUT COUNT |--------|-----|-- Retry Count Default: 03 This value defines the number of attempts SCSI Hammer™ will make at communicating with an attached device.
PAGE 30
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BLUETOOTH T.O.
PAGE 31
The following list contains connection failure messages and their meanings: SCSI Hammer™ was unable to ‘find’ the printer Printer found; SCSI Hammer™ was unable to ‘pair’ with the printer.
PAGE 32
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BLUETOOTH T.O.
PAGE 33
|======================== |SETTINGS |--------POWER ON TIMEOUT |--------|-----POWER ON TIMEOUT |--------|-----|-- |--------RETRY COUNT |--------|----- |--------BLUETOOTH T.O.
PAGE 34
SCSI Bus Termination with SCSI Hammer™ Working with SCSI devices requires the use of SCSI bus termination to ensure the integrity of data signals being sent along the SCSI bus. Improper termination of the SCSI chain may result in unpredictable responses from SCSI Hammer™ including scan bus timeouts and misreading of hard drive information.
PAGE 35
SCSI Bus Termination with SCSI Hammer™ (continued) 2. When connecting SCSI Hammer™ to a SCSI hard drive enclosure or server, the enclosure will typically handle the termination on the opposite end of the SCSI chain; therefore, when connecting a SCSI Hammer™ to a hard drive enclosure or server, there should be no terminators on the cable. In this scenario, SCSI Hammer™ will appropriately terminate the ‘near end’ while the hard drive enclosure will appropriately terminate the ‘far end’ of the SCSI chain.
PAGE 36
Software: CPR Tools Utilities Suite The CPR Tools Utilities Suite is a collection of software designed to work with Hammer™, PSIClone™, SCSI Hammer™ and other CPR Tools devices. The CPR Tools Utilities Suite includes: 1. CPR Toolbox 2010™ • Host utility • CPR Tools’ PSIClone™ Driver i. Required for use with PSIClone™, Hammer™ and SCSI Hammer™ 2. CPR Tools Flash Utility • Software to update firmware 3. Firmware • Latest firmware 4.
PAGE 37
Working with a Windows XP®, Windows Vista® or Windows 7® Host The CPR Utilities Suite is a collection of applications designed to run on Microsoft® Windows XP® SP2 and Windows Vista® Operating Systems. PSIClone™, Hammer™ and/or SCSI Hammer™ may be connected to a Windows XP® or Windows Vista® host computer by USB, using the cable provided. CPR Toolbox™ extends functionality and provides a familiar user interface with which SCSI Hammer™ may be used.
PAGE 38
The ‘License Agreement’ screen which follows, is shown in Figure 12. Figure 12 - License Agreement The destination of the installation is user configurable. Users may select the default location or specify a path on the host.
PAGE 39
By default, the program will install to the system drive (typically ‘C:’) under ‘Program Files\CPR Tools\CPR Tools Utilities Suite\’. To install to the default location, click ‘Next’. Users may select a complete installation or customize the installation of CPR Tools Utilities Suite. Figure 14 depicts the ‘Select Components’ dialog box which allows for customizing the installation of components. In this view, ‘Full Installation’ is selected and shown in the drop-down list at the top of the dialog box.
PAGE 40
The ‘Select Start Menu Folder’ dialog is presented. The default entry will cause a folder named ‘CPR Tools’ to appear under ‘Start/Programs’. Within this folder, users will have access to all components selected. If no Start Menu folder is desired, check the box marked ‘Don’t Create a Start Menu Folder’. Figure 15 - Selecting a Start Menu Folder Click ‘Next’.
PAGE 41
The ‘Select Additional Tasks’ dialog is presented which offers users the ability to create Desktop and Quick Launch shortcuts for selected components. Items marked with a checkmark will generate Desktop and Quick Launch icons; deselect any item for which neither Desktop nor Quick Launch icons are desired. Figure 16 - Select Additional Tasks Click ‘Next’.
PAGE 42
The ‘Ready to Install’ dialog box is presented to confirm all selected components. To change which components are to be installed, click ‘Back’. Figure 17 - Ready To Install To proceed with installing the selected components, click ‘Install’. Installation progress is provided as shown in Figure 18.
PAGE 43
The default settings for the installer may cause the ‘Windows Logo Testing’ dialog box to appear. Figure 19 - Windows Logo Testing dialog box. Click 'Continue Anyway' if this is shown. Users must click ‘Continue Anyway’ for the required USB driver to be installed.
PAGE 44
When the installer has completed, a confirmation message is displayed. Figure 20 - Installation Complete To exit the installer, click ‘Finish’. If the ‘Launch CPR Toolbox’ box is checked, CPR Toolbox™ will launch; if the ‘Browse Documentation’ box is checked, a Windows Explorer window will open to the folder into which documentation was installed. The documentation subfolder contains useful information, including Release Notes, Spec Sheets and User Guides.
PAGE 45
Connecting SCSI Hammer™ to a Host Computer (USB 2.0 required) Using SCSI Hammer™ with a host PC requires a USB 2.0 connection. When the CPR Tools Utilities Suite is installed, a driver called ‘PSIClone driver’ is pre-installed. This driver is required when updating/flashing SCSI Hammer™. To ensure full functionality of SCSI Hammer™ and/or other CPR devices (Hammer™, PSIClone™, etc…) the following instructions should be followed.
PAGE 46
Select the radio button labeled ‘Install the software automatically (Recommended). Click ‘Next’.
PAGE 47
An alert dialog, shown here, may appear. To continue with driver installation, click ‘Continue Anyway’. When the PSIClone™ driver has been installed, Windows will present the ‘Completing the Found New Hardware’ dialog box. Exit the wizard by clicking ‘Finish’. The host system has been successfully prepared for use with SCSI Hammer™ and CPR Toolbox™.
PAGE 48
Launching CPR Toolbox™ If CPR Toolbox™ was installed using default installer settings, the program may be launched from the Windows Start menu, under Programs/CPR Tools/CPR Toolbox 2010. The application will discover any CPR Tools’ devices (PSIClone™, Hammer™, SCSI Hammer™, etc…) which are powered and connected to the host system. The image below shows the initial screen when CPR Toolbox™ is launched with a PSIClone™ powered and attached to the host PC.
PAGE 49
The ‘File’ menu: Clicking the ‘File’ menu reveals options displayed above. ‘Save Log’, ‘Print Log’, ‘Find in Log’, ‘Close’ and ‘Exit’ are presented as options. ‘Save Log’ will save the output log to a file. The user will be prompted for a location in which to save the file. Alternately, the key combination CNTL-S may be used to save the log to a file. ‘Print Log’ will print the output log. Alternately, the key combination CNTL-P may be used to print the log. ‘Find in Log’ will present a search box.
PAGE 50
The ‘Edit’ Menu: The first option under the ‘Edit’ menu is ‘Preferences’. Selecting ‘Preferences’ will instruct CPR Toolbox™ to present the Preferences editor, shown in Figure 22.
PAGE 51
The Preferences box is divided into two (2) sections labeled General and Power Settings. General This section contains options which define how CPR Toolbox™ will behave upon being launched. By clicking on each line in turn, a dropdown box will appear for the value at right. Perform initial device scan By default, CPR Toolbox™ will perform a scan for devices. This may be changed selecting ‘No’ from the available dropdown box. Append to activity log By default, activity logs will be overwritten.
PAGE 52
The ‘View’ Menu: The ‘View’ menu provides the ability to select or deselect areas of the CPR Toolbox™ from being displayed. Expanding the item labeled ‘Toolbars and Docking Windows’ provides the user the ability to toggle viewing of the Standard toolbar, shown in Figure 25, the Output pane and the Drive List pane. Figure 25 - CPR Toolbox Standard Toolbar The Output pane and Drive List pane are shown in Figure 26, labeled C and A respectively.
PAGE 53
The ‘Help’ Menu: Online help is available from within this menu by clicking ‘Help’. The remaining options and their functions are: PSIClone™ / Hammer™ /SCSI Hammer™Help CPR Toolbox™ provides help files for PSIClone™, Hammer™ and SCSI Hammer™ devices. Debug Registers This option will open a ‘tab’ which displays debug registers for the selected device. Use this when instructed to by CPR Tools technical support personnel.
PAGE 54
The CPR Toolbox™ Standard Toolbar The CPR Toolbox™ software is easily controlled through the convenient button bar at the top of the main Toolbox window. The toolbar is depicted in Figure 27. Figure 27 - The CPR Toolbox™ button bar The button bar displays ten (10) buttons, some of which have submenu selections available. The button bar menu structure is displayed here: • • • • • • • • • • Rescan Control Panel Drive Info o Identify Drive 1 o View S.M.A.R.T.
PAGE 55
Rescan Clicking this toolbar button will cause the CPR Toolbox™ to rescan for CPR Tools devices (e.g. PSIClone™, Hammer™, SCSI Hammer™, etc…). Control Panel Clicking this toolbar button will launch the Control Panel module. The CPR Toolbox™ Control Panel module is an interface to many data security and data recovery functions. The main window contains several sections, each of which are covered in detail beginning on page 56. Control Panel options are presented in tabbed format.
PAGE 56
Figure 28 depicts the initial view after pressing the ‘Control Panel’ button. The ‘EZ Hammer’ tab is displayed. CPR Toolbox™ Control Panel The “EZ Hammer” Tab The EZ Hammer provides a simple interface which performs common tasks using preset SCSI Hammer™ values.
PAGE 57
eradication of data and sound an audible tone to alert the user that the process has completed. A Sample EZ Cert is presented here. Customizing EZ-Certs To customize EZ-Certs printed from the EZ-Hammer tab, users may: • • • Create a custom Bitmap Image file (.bmp) to be used on the EZ-Cert. o This should be placed in the C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Images. o Name this bitmap image file ez_certlogo.bmp.
PAGE 58
The “Hammer” Tab Figure 29 - The 'Hammer' Tab - CPR Toolbox The Hammer tab provides options for specific SCSI Hammer™ actions. The top portion of the screen depicts drive status for each drive connected to SCSI Hammer™. Values set here will affect current operations without changing device defaults. To change SCSI Hammer™ defaults, use the ‘Settings’ tab. In the example shown in Figure 29, two (2) drives are connected to SCSI Hammer™, one on each ‘Side’ of the device.
PAGE 59
Figure 30 - Drives attached to SCSI Hammer Figure 30 depicts the top portion of the Control Panel’s Hammer tab. Side ‘A’, shown at left, indicates a drive at SCSI ID 0; Side ‘B’, shown at right, indicates a drive at SCSI ID 4. This is indicated by the word ‘Ready’ shown to the right and left of the depiction of SCSI Hammer™. The default settings for SCSI Hammer™ are shown in the Operations section as depicted in Figure 31.
PAGE 60
There are four (4) choices available from the initial drop down box within the Operations section of the Hammer tab. These are: 1. Erase (default) a. Selecting ‘Erase’ will instruct SCSI Hammer™ to overwrite each sector on the drive one time. 2. Security Erase a. Selecting ‘Security Erase’ will instruct the firmware of the SCSI Drive to initiate an erasure process which must be completed for the drive to be useable. 3. 3 Pass a.
PAGE 61
The Progress section of the Hammer tab provides a visual representation of the status of an eradication process.
PAGE 62
Details about the drives at those locations are shown in the ‘Destination Drive(s)’ box, as depicted in Figure 33. Figure 33 - Hammer tab - Destination Drive(s) To begin an erasure using the settings shown, click the ‘Start’ button.
PAGE 63
SCSI Hammer™ Notes: During an erasure process, the Hammer tab provides individual drives status as well as overall progress. Figure 34 depicts an erasure process in progress. Bang operations will perform as many as two times faster than CPR Tools SCSI Secure Erase functions.
PAGE 64
The “Verify” Tab Figure 35 - Verify Tab The Verify tab, depicted in Figure 35, allows for verification of previously performed erasures. Clicking ‘Start’ will instruct SCSI Hammer™ to inspect a statistical sample of sectors from each attached drive, ensuring that 0x00 is found. If any data other than 0x00 is found, SCSI Hammer™ will report an error. Completion of ‘Verify’ without errors is an indication that the examined drives have been properly erased.
PAGE 65
The Settings Tab Figure 36 - The Settings Tab The ‘Settings’ tab provides the ability to change default settings for SCSI Hammer™ actions. Changes made here are saved on the device in NVRAM. To restore factory default settings, use the ‘Restore Defaults’ button. Figure 36 depicts the Settings Tab showing default values.
PAGE 66
Drive Info Clicking the Drive Info toolbar button will reveal two (2) options: As both of these commands refer to drives which conform to the ATA specification, users of SCSI Hammer™ will be presented with an alert dialog if these choices are selected. Figure 37 - Alert Dialog received when unsupported features are selected Drive Utilities Clicking the Drive Utilities toolbar button will reveal four (4) options, all of which refer to drives which conform to the ATA specification.
PAGE 67
Recover Clicking the Recover toolbar button will reveal six (6) submenu items. This toolbar button is primarily for use with CPR Tools’ PSIClone™ device; when working with Hammer™ only the first item, ‘Image Restore’ is functional. The Image Restore menu item will launch the CPR Toolbox™ Image Restore module. This module is used with image filesets generated by CPR Tools’ PSIClone™ data recovery device.
PAGE 68
Reporting Clicking the Reporting toolbar button will cause CPR Toolbox to open the Reporting module. The Reporting module consists of five (5) tabs.
PAGE 69
Selecting a Device At the top of the reporting module, users will find a drop-down menu which allows for: • • The selection of an attached device The user to manually enter a device which is not connected for which Alerts may be customized Customizing alert settings is discussed in the section titled The “Alert Settings” Tab – CPR Toolbox™ , on page 82. SCSI Hammer™ ‘Jobs’ – An Organizing Method For Audit Trails SCSI Hammer™ keeps track of actions performed.
PAGE 70
The “Jobs” Tab – CPR Toolbox™ Reporting The ‘Jobs’ tab allows users to organize actions performed into groups of actions, called ‘Jobs’. While some of the examples presented in this guide show pictures of Hammer™, CPR Tools' data eradication device for PATA and SATA drives, the information provided is relevant to SCSI Hammer™ as well. Figure 38 - Jobs Tab - Initial View To begin with an attached Hammer™, select the device from the device selection drop-down list.
PAGE 71
If Hammer™ has activities stored in Flash Memory, clicking the Download Tasks button will cause Hammer™ to display a ‘Tasks ready for download’ dialog box. Users may choose to download tasks into a ‘Job’ or to leave them unassigned. To download tasks without assigning them to a job, simply click the button labeled ‘Download’. To assign tasks to a job, select the radio button labeled ‘Assign tasks to the following job’, select a job from the drop-down list, then click the button labeled ‘Download’.
PAGE 72
To view downloaded tasks, select the appropriate ‘Task Source’ from the drop down menu. All existing ‘Jobs’ are listed in this drop-down list. Unassigned tasks may be viewed by selecting ‘unassigned’ from the drop-down list.
PAGE 73
Users may assign tasks to an existing job by using the drop-down list provided. First, select the tasks to be assigned, then select the appropriate job from the list. Once selected, click the button labeled ‘Assign To”. Figure 40 - Assigning tasks to an existing job CPR Toolbox provides a mechanism for making task selections based on predefined criteria.
PAGE 74
To create a Job, simply type the new job name in the text box labeled ‘Enter Job Name’, then click the button labeled ‘Create’. Hammer™ Tips: The default location for user created Jobs is: C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Jobs Each job created will be a folder under this location. A job report may be generated for any existing job or for tasks which remain unassigned.
PAGE 75
The Job Report window provides the facility to Save or Print the current report. Clicking the button labeled ‘Save’ will cause CPR Toolbox to present a ‘Save Job’ dialog box in which the user may select from three (3) available file formats: Plain Text (.txt), Comma Separated Values (.csv) or eXtensible Markup Language (.xml). Hammer™ Tips: Saved Jobs may be selected on the Cert Tab to produce a series of Certificates of Compliance after the fact. This is an important audit trail feature of Hammer™.
PAGE 76
The “Certificates” Tab – CPR Toolbox™ Reporting Figure 43 - Cert Tab The ‘Cert’ tab provides an interface through which a ‘Certificate of Compliance’ may be printed to document erasure actions performed by Hammer™. Certificates generated by CPR Toolbox™ and Hammer™ listed here fully comply with recommendations specified in NIST 800-88. Sources for Certificates of Compliance Begin by selecting the source data for the certificate to be generated.
PAGE 77
Clicking ‘Generate’ will produce a ‘Save As’ dialog, prompting for a save location for the certificate. The default location is C:\Documents and Settings\\My Documents\CPR Tools Utilities Suite\Certificates. Certificates are stored as HTML documents. A sample Certificate of Compliance is shown in Figure 44. Because of the number of drives whose data eradication is being documented, this Certificate of Compliance spans multiple pages.
PAGE 78
SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW SEAGATE ST3300007LW COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD01864552 COMPAQ BD0186455
PAGE 79
The “Print Labels” Tab – CPR Toolbox™ Reporting (Requires: Optional Bluetooth Printer) Figure 45 - Print Labels tab SCSI Hammer™ Users Guide Page 79 of 89
PAGE 80
If the optional Bluetooth printer is present, this tab may be used to generate labels for drives erased with SCSI Hammer™. Bluetooth Printer – Compliance and Audit Trails: Compliance with regulations, rules and laws generally call for an audit trail of some type. Hammer™ and CPR Toolbox™ facilitate this through the use of generated ‘Certificates of Compliance’. SCSI Hammer™ and CPR Toolbox™ generate ‘Certificates of Compliance’ which conform to NIST 800-88 recommendations.
PAGE 81
The “Device Log” Tab – CPR Toolbox™ Reporting Figure 46 - Log Tab The ‘Log’ tab displays a log of the most recent action Hammer™ has completed. In the example shown in Figure 46, two (2) drives have been subjected to eradication using NIST 800-00 ‘Clear’.
PAGE 82
The “Alert Settings” Tab – CPR Toolbox™ Reporting Figure 47 - Alert Settings Tab The Alert Settings tab provides a method for email alerts to be issued at pre-defined periods during a an action performed by any CPR Tools’ device (PSIClone™, Hammer™, SCSI Hammer™, etc…). CPR Toolbox™ Notes: The ability to send email alerts requires an underlying connection to the internet, usually through a network to which the host PC running CPR Toolbox™ is connected.
PAGE 83
To instruct CPR Toolbox™ to send alert emails, check the box labeled ‘Enable Email Alerts’ and provide information in the fields named: • • • Sender o A valid email address which will serve as the ‘from’ address for the alert being sent. Recipient o A valid email address to which the alerts will be sent. Server Name o The mail server to be used for sending (SMTP). Figure 49 shows the Email Configuration section of the Alert Settings tab.
PAGE 84
Figure 50 shows the Email Configuration section filled out with sample data. Figure 50 - Email Configuration, sample data shown If the outbound server requires authentication, check the box marked ‘Authentication Required’ which will cause CPR Toolbox™ to request the required login credentials as shown in Figure 58. CPR Tools recommends testing all new email alert configurations. This may be accomplished by clicking the ‘Test Settings’ button after completing the fields above.
PAGE 85
Successful sending of the test email should result in the destination/recipient address’ receipt of an email similar to the one depicted here: Email settings test email. Sender: lab1@cprtools.net Recipient: technician.dan@cprtools.net Server: mail.cprtools.net Authentication Required: No The right side of the Alert Settings tab provides configuration options which are used to determine when Email Alerts are sent by CPR Toolbox™. This is shown in Figure 53.
PAGE 86
Alert Settings for Devices not currently connected To begin configuring custom alert settings for a CPR Tools device not currently connected to the host PC running CPR Toolbox, click the ‘Add Device’ button. Figure 54 - The 'Add Device' button CPR Toolbox™ will respond by presenting the ‘Enter Device Information’ dialog box, as depicted in Figure 62. Select a CPR Tools’ device type from the drop-down list.
PAGE 87
FAQ / Troubleshooting 1. After starting SCSI Hammer™, LCD does not light, device is unresponsive. Ensure power cable is connected to the device and a working power source. 2. CPR Toolbox™ does not display any attached CPR Tools devices. Ensure USB Cable is attached to both SCSI Hammer™ and the host PC. Only USB 2.0 is supported. 3. Windows® asks for a driver when I plug in SCSI Hammer™ to a USB port on my PC. SCSI Hammer™ is connected to a USB 1.1 port o RESOLUTION: USB 2.
PAGE 88
Product Specifications CHARACTERISTIC SPECIFICATION Drive Interfaces: Host Interface: Max Transfer Rate: Input Voltage : Input Current: 50 pin and 68 pin SCSI interfaces, Single ended and differential USB 2.0 Up to 5.0 Gigabytes per minute +12 VDC Max: 4.2 A / Typical: 2.
PAGE 89
Customer Support For more information, please visit us on the World Wide Web at http://www.cprtools.net/. Technical support requests for SCSI Hammer™ should be submitted through the CPR Tools Technical Support Ticket System at http://tickets.cprtools.net. Visit http://www.cprtools.net/store for our complete offering of hardware and software for data recovery and data security including: PSIClone™ o CPR Tools’ flagship data recovery product. A fully functional, hand-held data recovery solution.