User guide

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Power supply
LED is amber
Critical Amber Critical – An incompatible or defective component
caused a temporary fault.
– Power supply hardware is faulty.
Unplug the power cord and wait for the LED
to turn off. Reinsert the power cord. If fault
persists, replace the power supply.
IOSCAN lists
BCC and
disks as
NO_HW
Critical All normal none – SCSI cable is unplugged or loose at
either end.
– SCSI cable is damaged. Replace with
another cable to test.
– Prior unit in the daisy chain is powered
off.
– HBA is faulty. Check status and correct
any problem.
All off none Disk system is powered off.
IOSCAN lists
disk as
NO_HW
none On or off (See STM
Disk Tool)
– Disk is faulty. Replace.
– Backplane is faulty. Replace.
Temperature
is over limit
Critical none Critical
Temp is
>54.5º C
– A fan is faulty. Check status and correct.
– Airflow is obstructed; vents are blocked.
– One or more slots are empty.
– Power supply is faulty. Check status and
correct.
– Room temperature is too high. If ambient
temperature cannot be reduced in a
reasonable time, turn off product to
prevent shortened life.
– Temperature sensor is faulty. Compare
temperature reported by peer BCC.
Major
Warning
none Non-
critical
Temp is
>36º C
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Problem
Description
HW Event
Category
LED
State
STM
Status Probable Cause/Solution