Technical data

U26140-J-Z146-3-76 85
11 Troubleshooting
The following pages describe problems that may occur when you are using the
drives and suggest ways of solving them.
If the recommended actions are unsuccessful, try rebooting (switch the system
unit off and after about 10 seconds switch it back on again).
If rebooting does not help, inform your corresponding Service. Record all the
activities which may have caused the problem and any actions you have taken
so far in attempting to eliminate it.
Quarter-inch cartridge tape drive
Problem Possible cause Recommended solution
Cannot read
cartridge
Drive door not properly
closed
Close drive door
Defective cartridge Try another cartridge
Wrong type of cartridge Use right type of cartridge
Incorrect data format Select correct data format
(e.g. tar, cpio)
Cannot write to
cartridge
Drive door not properly
closed
Close drive door
Cartridge write-
protected
Disable write protection
Defective cartridge Try another cartridge
Wrong type of cartridge Use right type of cartridge
Cartridge does not
rewind when
inserted
Defective cartridge Try another cartridge
Defective drive Inform your corresponding
Service
Access LED does
not light up
Device not addressed
correctly
Use right device name
Defective drive Inform your corresponding
Service