BlackArmor® NAS 440/420 User Guide for Windows
BlackArmor NAS 440 User Guide © 2009 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity.
Contents Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding More Information . . . . . . . . . . . .
Contents Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . . . 27 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Your BlackArmor Server’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . 29 Managing BlackArmor Volumes, Shares, and Storage . . . . . . . . . . . . . . . . Understanding Volumes and Shares . . .
Contents Tips for BlackArmor® Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Understanding Your BlackArmor User Account . . . . . . . . . . . . . . . . . . . . . Access Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storage Space Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide 1. Preface • About This Guide • Kit Contents • System Requirements • Finding More Information About This Guide This User Guide provides all the information you need to successfully set up and use your Seagate BlackArmor® NAS 440/420 (BlackArmor server). This guide contains complete setup instructions, as well as reference information about the components and features of your BlackArmor server.
System Requirements System Requirements Any computer that will be used to access your BlackArmor server must meet these requirements: • A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: • Windows XP or Windows Vista®, with the latest Service Pack installed • Mac OS X 10.4.
Introduction 2. All About the Seagate BlackArmor® NAS 440/420 • Introduction • About the BlackArmor Server • What You Can Do With the BlackArmor Server • The Difference Between a BlackArmor Administrator and User • How to Get Started Introduction This chapter introduces the components and features of your BlackArmor® NAS 440/420 (BlackArmor server), describes what the BlackArmor server can be used for, and introduces the difference between BlackArmor administrators and general BlackArmor users.
About the BlackArmor Server • BlackArmor Manager—A tool embedded in the server that helps you set up, modify, and monitor your BlackArmor server from your computer (or even remotely) • BlackArmor Backup—Software that helps you back up files, applications, and even operating systems to your BlackArmor server Features of the BlackArmor Server Note: The features described in this section are shown in the graphics on page 11.
About the BlackArmor Server • A Reset button that lets you reset your BlackArmor server user name and password to their original settings.
What You Can Do With the BlackArmor Server What You Can Do With the BlackArmor Server In general, you can use your BlackArmor server to: • Create a central storage place for the files you want to share with other people on your local network or over the Internet. • Create and maintain automatic backup copies of all your files—even your operating systems.
How to Get Started About BlackArmor Users All BlackArmor users, including administrators, can: • Save and share files on the BlackArmor server • Back up files to the BlackArmor server • Access the BlackArmor server over the Web, using Seagate Global Access • Download large Web files directly to the BlackArmor server • Access music, video, and photos (if the BlackArmor server is set up as a media server) • Share a USB printer that’s connected to the BlackArmor server (if any) How to Get Started
How to Get Started BlackArmor Users Start Here To get started with your BlackArmor server: 1. Ensure that you have these items from the BlackArmor administrator: • The BlackArmor Discovery software • The BlackArmor Backup software • Your BlackArmor log in name and password • The names of the folder share(s) that you can access • A description of any access limitations you have (for instance, read-only access to a particular folder share) • A copy of the BlackArmor NAS 440/420 User Guide 2.
Introduction 3. Getting Started with Your BlackArmor® Server • Introduction • Setup Steps for Administrators • Setup Steps for BlackArmor Users Introduction This chapter provides step-by-step instructions for installing and setting up your BlackArmor® server and software. If you are not a BlackArmor administrator, skip to page 24. Note: For an overview of the setup steps, see “How to Get Started” on page 13.
Setup Steps for Administrators Setup Steps for Administrators If you are not a BlackArmor administrator, skip to page 24. Installing the BlackArmor Server and Software Before you begin: • Ensure that your computer meets the requirements listed on page 8. • Ensure that you have a solid, flat, stable surface for the server to sit on in an area with reliable ventilation. Ensure that the server’s vents will not be covered or blocked and that the server is not placed near a heat source.
Setup Steps for Administrators Connecting to the Server To connect to your BlackArmor server: 1. Double-click the BlackArmor Discovery icon on your desktop (Windows) or in your Applications folder (Mac). When BlackArmor Discovery opens, it automatically searches for all BlackArmor servers on your network and displays them in a list. 2. Select your new BlackArmor server. 3. (Windows only) Click View Drive Details. 4. Click Manage. BlackArmor Manager opens.
Setup Steps for Administrators Completing the Initial Setup The first time you log in to your BlackArmor server, the setup wizard opens. To complete the setup: 1. Click Next. 2. Read the Seagate BlackArmor license agreement, then click I Agree. 3. Customize your server’s basic settings: • Enter a name for your BlackArmor server. To make the server easy to identify on your local network, give it a unique and easy-to-remember name.
Setup Steps for Administrators Creating Custom Shares Your BlackArmor server comes with two preconfigured shares: Download and Public. If these two shares meet your current needs, skip to “Creating User Accounts” on page 20. You can also create your own custom shares using the BlackArmor Manager Web interface.
Setup Steps for Administrators Creating User Accounts Your BlackArmor server comes with one administrator account only. Your next step is to use BlackArmor Manager to create individual user accounts. Part of creating user accounts is assigning each user access to the default shares or the new shares you create. To create a user account: 1. In the menu bar, select Access, then click Users. 2. Click the Add icon. 3.
Setup Steps for Administrators Distributing BlackArmor User Information Once you have created user accounts, provide these items to each BlackArmor user so they can get started using your BlackArmor server: • The BlackArmor Discovery software • The BlackArmor Backup software (optional) • The user’s BlackArmor log in name and password • The names of the shares that the user has access to, and the limitations of their access—read-only, for instance—if any • A copy of this guide and the section the u
Setup Steps for Administrators Enabling Global Access as a User Once Global Access is enabled on the server by the administrator, each user must also enable access for their user account. 1. Log in to the server with your user account. 2. In the Menu bar, select Global Access. 3. Click the Enable check box. 4. Click Submit. Using Your Seagate Global Access Account Note: You must have a Seagate Global Access account before continuing. See “Creating a Seagate Global Access Account” on page 25. 1.
Setup Steps for Administrators Setting Your BlackArmor as a Media Server You can use your BlackArmor server to share digital photos, videos and music with people on your local network. To set up your BlackArmor server as a media server: 1. In the menu bar, select Media, then click DMS Properties. 2. Beside Service, select Enable. Set the default sorting method for media files, if required, then click Submit. The media server is enabled.
Setup Steps for BlackArmor Users • Store all your photos, videos, and music files to the server and use it as a media server so that everyone on your network can access your files (see page 38). • Monitor the server locally or remotely (see page 39). The remainder of this guide introduces the server’s features and provides some recommendations to help you create a storage system that meets your needs. Note: Don’t forget that you are also a BlackArmor user.
Setup Steps for BlackArmor Users 10. Select a drive letter from the drop-down menu, then click Yes. 11. The drive letter is assigned to the share. The share appears in Windows Explorer with that drive letter. 12. If you have access to more than one share, continue to find and map additional shares as needed. Note: You can mount as many public and private shares as you need to. However, to mount more than one private share, each private share must have the same log on credentials. 13.
Introduction 4.
Your Role as a BlackArmor Administrator Your Role as a BlackArmor Administrator BlackArmor administrators have full access to all features and settings on the BlackArmor server, and to all files stored on it. Your role as a BlackArmor administrator is to: • Manage the storage space available on your BlackArmor server by creating and modifying volumes and shares (see page 30). • Control access to the server by creating and managing BlackArmor user accounts (see page 36).
Your BlackArmor Server’s Default Settings Your BlackArmor Server’s Default Settings Your BlackArmor server is preconfigured with settings that are appropriate for typical use, so that you can get started storing, sharing, and protecting your files right away: • User accounts—The BlackArmor server includes one preconfigured user account for the administrator, which can be modified with a custom password during the initial setup (see page 18).
Managing BlackArmor Volumes, Shares, and Storage You may need to use the default user name and password again in the future, if the server is ever reset to its initial configuration. • Global Access setting—The BlackArmor server is not preconfigured to be accessed over the Web. Enable Seagate Global Access if you want to be able to access the files on your BlackArmor server from anywhere in the world, or share your files with anyone outside of your network, like business clients or friends (see page 21).
Managing BlackArmor Volumes, Shares, and Storage • Volume C: Media Files You could then create one or more folders (shares) in each volume to suit your needs: • Volume A: Business Files • Share 1: Client Files • Share 2: Financial Files • Share 3: Human Resources Files • Volume B: Backup File Storage • Share 1: Daily Backups • Share 2: Month-end Backups • Volume C: Media Files • Share 1: Music Files • Share 2: Photo Files • Share 3: Video Files Working with Volumes By default, the available storage
Managing BlackArmor Volumes, Shares, and Storage This table explains the different levels of RAID supported by your BlackArmor server. Table 1: Supported RAID Levels for Volumes RAID Level of Volume Number of Disk Drives Required RAID 0 (Also known as striping) Description 2–4 A volume where data is distributed evenly (striped) across the disk drives in equal-sized sections. A striped volume does not maintain redundant data, and so offers no data protection.
Managing BlackArmor Volumes, Shares, and Storage Working with Shares Shares on the BlackArmor server can be either public (open to everyone, with some restrictions) or private (restricted to one user account only). As a BlackArmor administrator, you can create, modify, or delete shares at any time, as required. However, when you delete a share, you lose all the files stored in that share. Use caution when deleting shares from your BlackArmor server.
Managing BlackArmor Volumes, Shares, and Storage Special Features of Shares These features are available on any share. You can enable or disable them, as required for the purpose of the share: • File Protocol Support—Files are shared between computers on a network using standard file protocols.
Managing BlackArmor Volumes, Shares, and Storage Setting Grace Time for Exceeded Quotas As a BlackArmor administrator, you can set a grace time limit, which allows a quota to exceed its storage limitations for a period of time. If the quota is reached, you can temporarily allow an additional 100 megabytes (MB) of storage space to be used. You might do this to ensure users have time to identify what files to keep or to preserve usable storage space.
Managing BlackArmor Users Managing BlackArmor Users This section describes the features of a user account and provides an overview of how to set up new accounts using BlackArmor Manager. For step-by-step instructions for using BlackArmor Manager, refer to the online Help. Working with User Accounts Everyone who will be using your BlackArmor server needs a unique user account. However, a user account is not required if a folder is made public for access by others.
Protecting Your BlackArmor Files with Archive Backups Protecting Your BlackArmor Files with Archive Backups Your BlackArmor server has two LAN ports, one of which must be used to connect the server to your local network (port 1 by default). You can use both LAN ports simultaneously to increase the speed of the server’s network connection by creating link aggregation (see page 38).
Improving Performance with Link Aggregation 5. Schedule an archive backup to occur on a recurring basis by using the Backup Manager Schedule in the Storage menu. Improving Performance with Link Aggregation The two LAN ports on your BlackArmor server can be configured for link aggregation, which means you can connect both LAN ports to your network at the same time. Your BlackArmor server then uses both network connections simultaneously so that it can transfer data at a faster rate.
Monitoring Your BlackArmor Server Monitoring Your BlackArmor Server BlackArmor Manager and the BlackArmor server itself provide many ways to monitor the server’s activity and status: • Monitoring Status with the Server’s LCD Screen • Monitoring Status with the Server’s LEDs • Using Email Alerts to Monitor Server Status • Checking Disk Drive Status Using SMART Monitoring Status with the Server’s LCD Screen Your BlackArmor server has an LCD screen on the front that displays current server setting and
Monitoring Your BlackArmor Server Table 2: LED State and Color Indication Disk Drive 2 Solid Blue Disk drive is installed and operating properly Solid Amber Disk drive has been removed or has failed Solid Blue Disk drive is installed and operating properly Solid Amber Disk drive has been removed or has failed Solid Blue Disk drive is installed and operating properly Solid Amber Disk drive has been removed or has failed Disk Drive 3 Disk Drive 4 Using the LEDs to Monitor the Server 1.
Changing the BlackArmor Server’s Advanced Settings Checking Disk Drive Status Using SMART Note: Only BlackArmor administrators can complete a SMART diagnosis. You can use BlackArmor Manager to perform SMART diagnoses on the server’s disk drives. SMART stands for Self-Monitoring Analysis and Reporting Technology, a technology built into disk drives that let them automatically monitor their own health and report on possible problems.
Changing the BlackArmor Server’s Advanced Settings Dynamic Domain Name System (DNS) Settings Note: Only people familiar with Dynamic DNS should try changing these settings. Dynamic DNS is a way of maintaining the link between an unchanging domain name (like www.seagate.com) and the constantly changing IP address of a computer that uses DHCP instead of a static IP address.
Changing the BlackArmor Server’s Advanced Settings You add SSL support to your BlackArmor server by entering an SSL certificate and key pair. Uninterruptible Power Supply (UPS) Settings An uninterruptible power supply is a power supply that has a battery in it that maintains power to a computer or server in the event of a power failure.
Maintaining Your BlackArmor Server Maintaining Your BlackArmor Server This section explains the basic things you may need to do to properly maintain your BlackArmor. This section discusses: • “Basic Hardware Safety and Maintenance” on page 44 • “Keeping the Server’s Firmware Current” on page 44 • “Resetting Your BlackArmor Server” on page 45 Basic Hardware Safety and Maintenance Follow these guidelines to keep your BlackArmor server operating properly.
Resetting Your BlackArmor Server • Automatic firmware updates—BlackArmor Manager downloads new firmware versions, completes the update process, and restarts the server. You can start the update immediately or schedule the update for a more convenient time. You can also set BlackArmor Manager to check regularly for new versions of the firmware, and either let you know when a new version is available or install the update automatically. • Manual firmware updates—You must check the Seagate Web site at www.
Introduction 5. Tips for BlackArmor® Users • Introduction • Understanding Your BlackArmor User Account • Accessing Shares and Files on the BlackArmor Server • Backing Up Your Files • Accessing Your BlackArmor Files Over the Web • Downloading Large Web Files to Your BlackArmor Server • Retrieving Deleted Files from the Recycle Bin Introduction This chapter provides tips and information that will help BlackArmor® users get the most out of the BlackArmor server.
Understanding Your BlackArmor User Account Private Shares Private shares are password protected and restricted to use by people designated by your BlackArmor administrator. Once the BlackArmor administrator creates a user account, you can limit access to a private share by: • Limiting access to this share to specified BlackArmor users only. • Limiting some BlackArmor users to read-only access.
Accessing Shares and Files on the BlackArmor Server See your BlackArmor administrator to find out if the shares you can access have automatic download sorting (referred to in BlackArmor Manager as “Drag & Sort”) enabled. Grace Time Limits for Quotas If there is a storage quota for your account, your BlackArmor administrator can set a grace time limit, which allows a quota to exceed its storage limitations for a period of time.
Backing Up Your Files Backing Up Files with BlackArmor Backup BlackArmor Backup is a full backup software application with a wide range of features that let you customize a backup system to suit your needs. You can use BlackArmor Backup to start a backup whenever you want. You can also use BlackArmor Backup to set up recurring backups that can take place at convenient times (for instance, overnight or on the weekends, when you aren’t using your computer).
Accessing Your BlackArmor Files Over the Web Accessing Your BlackArmor Files Over the Web If your BlackArmor administrator has enabled Global Access on the server, sign up for a free Global Access account so you can access your BlackArmor server files over the Web.
Retrieving Deleted Files from the Recycle Bin To set up a Web download job, open BlackArmor Manager (see page 17). The Downloader Management function is in the Storage menu. For step-by-step instructions for downloading Web files, refer to the BlackArmor Manager online Help. Retrieving Deleted Files from the Recycle Bin Shares on your BlackArmor server may be protected by the BlackArmor Manager Recycle Bin.
General Troubleshooting Tips 6. Solving Problems This chapter provides solutions to the most common problems you may encounter while setting up and using your BlackArmor® server: • General Troubleshooting Tips • Common Problems and Solutions • Resetting Your BlackArmor Server General Troubleshooting Tips If you have problems setting up or using your BlackArmor server, follow these suggestions: • Ensure that the server is properly connected to your local network.
Common Problems and Solutions I can’t log in to BlackArmor Manager. Ensure that you are using a valid user name and password. Remember that user names and passwords are case-sensitive. I can’t access a share. Ensure that you have access to that share. Ensure that you are using a valid user name and password. Remember that user names and passwords are case-sensitive. The volume that contains the share may be degraded because of a disk drive error or failure.
7. Technical Specifications Network Connection • 2 10/100/1000 Ethernet RJ-45 network connectors, with support for link aggregation USB Ports • 4 USB 2.
8. Glossary access level Also known as permission level, the amount of access any person has to the BlackArmor® server. BlackArmor Manager has two permission levels: administrator and user. administrator A BlackArmor administrator is responsible for the BlackArmor server and all its settings. An administrator can set up or delete user accounts, group accounts, and shares; assign or remove access permissions; modify any setting on the server; and create other administrators. See also “user”.
group account In BlackArmor Manager, a collection of user accounts grouped together to make it faster and easier to manage access to shares. All users in a group have the same level of access to any particular share. See also “user account”. hot-swap To remove and replace a disk drive without first powering off the server. HTTP (Hypertext Transfer Protocol) Rules for exchanging the most common form of documents (hypertext documents) over the Internet.
NTP (Network Time Protocol) server Synchronizes the date and time of computers and servers on a network, based on Coordinated Universal Time (UTC). parity Data created in volumes with RAID 5 protection that’s used to reconstruct files if one of the disk drives in the server fails. See also “RAID 5”. private share A folder that is accessible only to users with permission granted by the share’s owner. RAID Redundant Array of Independent Disks.
server is located in another building or part of the city (or country). Also known as an archive backup. RSA key An encryption decoder that’s part of SSL, a type of encryption used to protect data being sent over a network or the Internet. “RSA” stands for Rivest, Shamir, and Adelman, who invented the technology. Seagate Global Access A service that you can use to view, download, share, and work with the files stored on your BlackArmor server from anywhere in the world.
However, compared to an equal-sized group of independent disks, a striped volume provides faster performance. UPS Uninterruptible Power Supply. A power supply that has a battery in it that maintains power to a computer or server in the event of a power failure. A UPS is intended to provide enough power for you to save whatever files you’re working on and properly power off the computer or server; it’s not meant to keep any system running for the duration of a power failure. USB Universal Serial Bus.
Index Index D default administrator password 17 default server settings 29 default settings A resetting the server 45 administrator password 17 administrators 7 allocating space to users 34 Discovery Tool 9 disk drives 10 SMART diagnosis 41 limiting storage space 34 setting time limits 49 domains 43 time limits for storage 49 door of server 11 tips for getting started 13 drag&sort 34 alerts 40 Dynamic DNS 42 automatic firmware updates 44 E B email alerts 40 BlackArmor Ethernet ports 10
Index LCD screen 10, 11, 39 door 11 LCD screen navigation buttons 11 email alerts 40 LEDs 10, 39 initial connections 17 link aggregation 10, 28, 37, 38 LAN ports 10, 11 M LCD screen 10, 11, 39 maintaining the server 44 LEDs 10, 39 manual firmware updates 44 maintenance 44 monitoring Power button 11 email alerts 40 Power port 11 LCD screen 39 power saving 42 LEDs 39 RAID 31 N Reset button 11 network resetting 45 default settings 29 safety 44 NFS 34 setup wizard 18 NTP 42 SMART
Index system requirements 8 user accounts System Status LED 11 default settings 29 T V technical specifications 55 volumes RAID 31 time limits 49 troubleshooting 53 W U Web access updating the firmware 44 default settings 30 UPS 43 Web access protocol 43 USB ports 10, 11 workgroups 43 BlackArmor® NAS User Guide 65
