...................................... Medalist 1721 (ST31721A) ...................................... Medalist 1010 (ST31010A) ...................................... for ATA (IDE)-Compatible PCs ...................................... ...................................... Installation Guide ......................................
-2 Medalist 1721, 1010, Rev. B © 1997–1999 Seagate Technology, Inc. All rights reserved. Publication Number: 21200092-001, Rev. B, March 1999 Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology, Inc. Medalist, DiscWizard, SeaFAX, SeaFONE, SeaBOARD, and SeaTDD are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.
Medalist 1721, 1010, Rev. B iii-1 Contents What you need ........................................................................ 1 Before you begin .................................................................... 1 Handling precautions............................................................. 2 Master/slave jumpers ............................................................. 3 Attaching cables and mounting the drive ............................ 5 Configuring your computer ........................
0iv Medalist 1721, 1010, Rev.
Medalist 1721, 1010, Rev. B 1 What you need • Straight-edge and Phillips screwdrivers • Four 6-32 UNC drive mounting screws • An ATA host adapter and interface cable (max length: 18 inches) with enough connectors for all your drives • An unused drive power cable for your new drive • A bootable DOS system diskette (Seagate recommends using DOS Version 5.0 or later.) • If you are mounting this 3.5-inch drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit.
2 Medalist 1721, 1010, Rev. B Handling precautions Disc drives are extremely fragile. Do not drop or jar your drive. Keep the drive in its antistatic bag until you are ready to install it. Protect your drive from static discharge by making sure you are well grounded before touching the drive. We recommend wearing a grounded wrist strap throughout the installation process. Do not touch the connectors or any part of the printed circuit board. Always handle the drive by its edges or frame.
Medalist 1721, 1010, Rev. B 3 Master/slave jumpers If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skip ahead to “Attaching Cables and Mounting the Drive,” on page 5. If you already have one hard drive in your computer and you are installing a second drive, you must configure one drive as a master and the other as a slave.
4 Medalist 1721, 1010, Rev. B ATA interface connector pin 1 4-pin power connector 2 46 1 3 5 Slave Master or single drive Figure 1.
Medalist 1721, 1010, Rev. B 5 Attaching cables and mounting the drive 1. If you are attaching a new ATA interface cable to a single drive, attach one end of the cable to the interface connector on your host adapter or motherboard. Motherboard connectors can be identified by the IDE or HDD 40-pin connector. The ATA cable must be no more than 18 inches (457 mm) long. 2. Thread the interface cable through the drive bay and attach the connector at the end of the interface cable to your new drive. Note.
6 Medalist 1721, 1010, Rev. B Figure 3. Mounting screws 3. You can mount the drive in any orientation. Usually it is mounted with the circuit board down. 4. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the sidemounting holes or the bottom-mounting holes. Insert the screws no more than 0.22 inch (5.58 mm) into the bottommounting holes and no more than 0.20 inch (5.0 mm) into the side-mounting holes. Caution.
Medalist 1721, 1010, Rev. B 7 Power connector Interface connector Pin 1 Figure 4. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your computer dealer. Some computers also require drive mounting rails, which can be obtained from your distributor or computer manufacturer. 5. Attach a power cable to each drive.
8 Medalist 1721, 1010, Rev. B Configuring your computer Before you format or partition your new drive, you must configure your computer’s BIOS so that the computer can recognize your new drive. 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to run the system setup program (also called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1, during startup. See your computer manual for details.
Medalist 1721, 1010, Rev. B Drive 9 Cylinders Heads Sectors 826 3,303 64 16 63 63 524 2,098 64 16 63 63 ST31721A LBA addressing CHS addressing ST31010A LBA addressing CHS addressing Note. This drive does not use the write precomp or landing zone parameters. Set these parameters to zero. Recommendation After your configure your computer, we recommend that you use Disk Manager to partition and format your drive.
10 Medalist 1721, 1010, Rev. B Addressing drive-capacity limitations Some DOS-based computers and operating systems are not designed to accommodate large-capacity hard disc drives. The three most common system limitations are listed below, along with suggestions for overcoming these limitations. See your system manual to determine which (if any) of these limitations applies to your computer. 528-Mbyte limit The BIOS in some older computers cannot accommodate drives with capacities greater than 528 Mbytes.
Medalist 1721, 1010, Rev. B 11 BIOS upgrades If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below: American Megatrends (AMI): http://www.megatrends.com 1-800-828-9264 Award Software International, Inc.: http://www.award.com 1-800-800-2467 Microid Research/Mr. BIOS: (Upgrades from Unicore Software) http://www.mrbios.com 1-978-686-6468 Phoenix Technologies Ltd.: (Upgrades from Microfirmware) http://www.ptltd.com 1-800-767-5465 SystemSoft http://www.systemsoft.
12 Medalist 1721, 1010, Rev. B Partitioning and formatting your drive One drive: For a quick installation, use the Disk Manager software to partition and format your Seagate drive. Disk Manager also ensures that your computer can access the full capacity of your hard drive. See “Installation using Disk Manager” on page 13. You can also use the FDISK.EXE command. See “Standard DOS installation” on page 15.
Medalist 1721, 1010, Rev. B 13 Installation using Disk Manager 1. Boot your computer from your bootable Disk Manager diskette. Booting from a diskette ensures that the Disk Manager installation does not conflict with any other software. The Disk Manager software is stored on this diskette and automatically starts. Or at the A: prompt, type DM and press ENTER. 2. Follow the onscreen instructions until you see the Select an Installation Option menu. 3.
14 Medalist 1721, 1010, Rev. B Windows 95 or Windows 98 Installation 1. Boot your computer from the Windows 95 or Windows 98 startup diskette with the CD-ROM loaded. 2. Note the drive letter for your CD-ROM device. 3. At the A: prompt, type x:setup, where x is the letter of your CD-ROM drive. 4. Continue with the Windows setup instructions.
Medalist 1721, 1010, Rev. B 15 Standard DOS installation ! Caution. Partitioning or formatting a drive erases all data on it. Seagate assumes no liability if you erase your data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) that behave as separate logical drives (labeled C,D,E, etc.). In creating partitions, keep in mind that the larger the partition, the more drive space is taken up in unused clusters.
16 Medalist 1721, 1010, Rev. B 6. Create an extended partition and additional logical drives, as necessary, until all the space on your new hard drive has been partitioned. 7. When partitioning is complete, FDISK reboots your computer. Drive formatting ! Caution. Make sure to use the correct drive letters so that you do not format a drive that already contains data. At the A: prompt, type format x: /s, where x is the letter of your first new partition.
Medalist 1721, 1010, Rev. B 17 Additional installation options ATA interface connector pin 1 4-pin power connector 2 46 1 3 5 Master with non-ATA compatible slave Enable cable select Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper If your computer does not recognize your new drive as a master in a two-drive system, the slave drive may not be ATA-compatible.
18 Medalist 1721, 1010, Rev. B Cable select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 (the Cable Select pin) removed or cut at one connector. The connector that has pin 28 disabled is used for the slave drive. See your computer manual to determine whether your computer supports this feature. To configure your Seagate drive for cable select, place a jumper on pins 3 and 4 as shown in Figure 5.
Medalist 1721, 1010, Rev. B 19 Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Manager diskette into drive A and type A:\DM /H. Then press ENTER.
20 Medalist 1721, 1010, Rev. B Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3.x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), OS/2 V3.0 (Warp full pack), and OS/2 V2.0–3.0 (requires DM upgrade drivers). Before you install a non-DOS operating system on the drive, install DOS and Disk Manager and make sure that the drive is bootable.
Medalist 1721, 1010, Rev. B 21 Follow these instructions to remove a DDO from a drive. 1. 2. Boot the computer to drive C. Insert your Disk Manager diskette into drive A. 3. 4. Type A:\DM to start Disk Manager. Select the Select Installation Options Menu. 5. 6. Select (M)aintenance Menu. Select (M)igrate Dynamic Drive. This program moves the data on your drive so that it can be accessed without the DDO. The migration may take up to an hour to complete, depending on the size of your drive.
22 Medalist 1721, 1010, Rev. B Troubleshooting If you have installed your drive and it does not function properly, perform the following basic checks: Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive. • Verify compatibility. Verify that the host adapter and drive are • • • • appropriately matched to each other and to your computer.
Medalist 1721, 1010, Rev. B 23 • Verify the drive-type settings in the system setup pro- • gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS. Check for viruses. Before you use someone else’s diskette in your system for the first time, scan the diskette for viruses.
24 Medalist 1721, 1010, Rev. B The system does not recognize the drive. • Check all cables. • Make sure the power supply is adequate for system needs. • Reboot the computer and listen to make sure the drive motor starts up. If the drive is very quiet, it may be difficult to hear its discs reach operating speed. If the drive motor does not start up, recheck all drive cables. • Verify that for each drive, a drive-type is listed in the system setup program.
Medalist 1721, 1010, Rev. B • 25 the computer recognizes the drive when you reboot, turn off the computer. Reinstall the other peripheral cards, one at a time, until the conflict reoccurs. After you have isolated the source of the address conflict, you can resolve the conflict by changing the I/O address of the peripheral that appears to cause the conflict.
26 Medalist 1721, 1010, Rev. B • Your setup system diskette may be corrupted. Try using a backup diskette. • Make the partitions smaller. • Change the interrupt jumper setting on the host adapter. • Some BIOS have a Track 0 protection feature that protects Track 0 from viruses. This may cause FDISK to hang the system. You must disable this feature in the system setup program before you can use FDISK. See your computer reference guide for assistance.
Medalist 1721, 1010, Rev. B 27 – You may have entered a parameter value that exceeds the physical capacity of the drive. – You entered a translation characteristic that does not take full advantage of the drive’s capacity. – The drive’s physical specifications exceed the translation limits imposed by the BIOS. ! Caution. If you change the drive-type values in the system setup program, you must partition and format the drive again. This erases data on the drive.
28 Medalist 1721, 1010, Rev. B Seagate Technology support services Online services Internet Fo r o nl i ne i nfo r m a t io n ab o ut S e ag a t e p r o du c ts , v i s i t www.seagate.com or e-mail your disc or tape questions to: Presales Support: Disc: http://www.seagate.com/support/email/ email_presales.shtml or DiscPresales@Seagate.com Tape: http://www.seagate.com/support/email/ email_tape_presales.shtml or Tape_Sales_Support@Seagate.com Technical Support: Disc: http://www.seagate.
Medalist 1721, 1010, Rev. B 29 phone numbers, commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives 24 hours daily. International callers can reach this service by dialing +1-405-936-1234. SeaFAX® is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX 24 hours daily. This service is available worldwide.
30 Medalist 1721, 1010, Rev. B specialist from 8:00 A.M. to 12:15 P.M. and 1:30 (central time) Monday through Friday. P.M. to 6:00 P.M. Customer Service (CSO) Warranty Repair Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.
Medalist 1721, 1010, Rev.
32 Norway Poland Spain Sweden Switzerland Turkey United Kingdom Medalist 1721, 1010, Rev.
Medalist 1721, 1010, Rev.
34 Medalist 1721, 1010, Rev. B Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on packing materials. Figure 6 shows how a drive fits in an approved single-pack box, including the packing materials. Note. Back up the data on your drive before shipping the drive.
Medalist 1721, 1010, Rev. B 35 Warranty See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Maintenance and repair Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty.
36 Medalist 1721, 1010, Rev. B nung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.
Medalist 1721, 1010, Rev.
38 Medalist 1721, 1010, Rev. B Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066-4544, USA Publication Number: 21200092-001, Rev.
