EXTERNAL HARD DRIVE Maxtor OneTouch User’s Guide P/N: 20246100
Warranty Maxtor’s warranty obligations are limited to the terms set forth: Maxtor warrants only to the original consumer purchaser that new Maxtor products will be free from defects in material and workmanship for 1 year from the date of original purchase. For a replacement product, the warranty on the replacement device is the remainder of the warranty on the original device or 90 days, whichever is longer.
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maxtor OneTouch™ Drive Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction Thank you for selecting a Maxtor product.Your Maxtor OneTouch drive is an external hard drive that allows you to add storage to your computer to hold and organize your documents, videos, music, photos, graphics, and more. You can also use your new drive to make copies of critical files as a part of your overall backup solution. By using the Maxtor OneTouch feature, your drive can create and store a copy of your important files with a touch of a button.
1 OneTouch Drive Components Included in this Kit Before installing your new drive, review the features shown in Figure 1. The Maxtor OneTouch drive comes complete with the components shown in Figure 2. Familiarize yourself with each of these items prior to installation. Refer to the capacity label on the front of the box of your OneTouchdrive to determine which model that you have.
System Requirements FireWire model includes: 1 The following are the minimum system requirements. Windows 6-pin to 6-pin FireWire cable for connecting your Maxtor drive to your computer. 6-pin connector Many laptop computers, have a smaller 4-pin FireWire port requiring a special 4-pin to 6-pin FireWire cable. This is not included, but available for purchase at: http://www.maxstore.com or a standard computer store.
1 Handling Precautions About this Guide Handle your drive with care! Follow the precautions listed here or damage to the drive may result and your warranty may become void. Review the “Maxtor Product Warranty” on the inside front cover for more information. The following symbols and conventions are used in this guide: The following precautions can prevent loss of data: • Do not bump, jar, drop the drive or move while in operation. • Do not stack drives more than two high.
If you do not have Internet access, you can call: 1 1-800-2-MAXTOR (in the United States) +1 303 678 2015 (Outside the continental United States) Dantz Support Contact Dantz® Development Corporation for help with Retrospect® software, making backup copies with Maxtor OneTouch, or restoring files.
1 6
2 Installing Your Drive 2 This chapter describes how to install the Maxtor OneTouch™ drive, the Dantz Retrospect backup software, and how to activate the Maxtor OneTouch button for simplified backups of your valuable data anytime you need them. To ensure a successful installation, follow the steps outlined below. Please do not connect the drive to your computer until after you have installed the software. Follow these steps to install your drive Step 1. Install the software. Step 2.
2. Insert the Maxtor Installation CD into your CD-ROM drive. After a few seconds, the Maxtor Installer screen will open. 3. Select your language. 2 The Main Menu will appear next. 4. Select Install Software. The Install Software screen will appear. 5. Select Full Installation or Custom Installation. (Full Installation is recommended.) Note: If you do not install the Retrospect program, you will not be able to use it with the OneTouch backup feature described later in this guide.
(Please do not eject the Install CD.) If you don’t see the Please Reboot message, move to the next step. If you have chosen not to not install Retrospect, move to the Connecting the Drive section on the next page. 12. The Retrospect 6.0 Installshield Wizard will appear. click Next. The License Agreement screen should now appear. 13. After reading the agreement, select “I accept. .” and click Next. The Customer Information screen will appear. 14. Fill in your information and click Next.
3. Plug the standard electrical plug from the power adapter into your power source. 2 2. Plug the smaller end of the USB cable into the USB connection on the drive. 4. Turn on the Maxtor OneTouch Drive using the power switch on the back of the drive. The two blue lights on the front should illuminate. 5. Determine whether you have USB or FireWire ports available on your system. If you are connecting your drive with FireWire, proceed to “Connecting with the FireWire Cable” on page 10.
2. Right-click your new drive’s icon and select Properties. The Properties window will open. 3. In the Label section at the top of the window, enter a name for your drive. For example: ‘Maxtor.’ If you’re running Windows 2000 or XP, Maxtor suggests re-formatting your drive for best performance and operation. If you plan to connect this drive to a computer runningWindows 98 or ME, however, you will need to keep the drive in its original format.
Your new untitled drive appears in the same way as your other drives, with a new drive letter assigned by the operating system. The assigned letter will vary depending upon the number of other drives connected to your computer. Make a mental note of this drive letter. 2 It’s a good idea to name your new drive, so that is easy identify later when you use it for backing up your files. To name it: 1. Open your My Computer icon (where your other drives appear.) 2.
• Click Email to register via email • Click Print to register via mail • Click Register Later if you do not want to register at this time. 2 By registering1 your new drive, you will have the option of receiving product updates, special offers, and important information about other data storage solutions from Maxtor. 5. Once you’ve made your selection, Retrospect will open and the Maxtor OneTouch Setup screen will appear. 6. Click Next. The Step 1 screen will appear. 7.
Make your choice and click Next. 9. The Step 3 screen is displayed. Select the Maxtor OneTouch drive or another drive on your computer as the location to store the copy of your files. Click Next. 2 You cannot select the same drive to be both the source and destination for your files. The source and destination drives must be different. The “Congratulations... now ready” screen appears. 10. To complete the Maxtor OneTouch setup, click Finish.
7. After reading the License Agreement, click Yes. 13. Select ‘Yes, I want to restart my computer now’ and click OK The Customer Information screen will appear. 8. Enter your User Name and Company Name. Click Next. The Choose Destination Location screen will appear. 9. In the Destination Folder section of the screen, you can see where the Maxtor software will be installed. If you wish to change this, click Browse and choose a new location. When your are ready, click Next.
The Ready to Install screen appears. If you’re ready to install the Retrospect software, click Install to begin installing the software on your computer. 2 2. Plug the two-pin female connector on the power cord into the power adapter. 19. After the software is installed on your system, a message is displayed “InstallShield Wizard completed” signifying that your installation was successful. 20. Click the Finish button. 21. Please remove the Maxtor Install CD from your computer. 22.
2. Plug the smaller end of the USB cable into the USB connection on the drive. 3. right-click your new drive’s icon and select Properties. The Properties window will open. 4. In the Label section at the top of the window, enter a name for your drive. For example: ‘Maxtor.’ 5. The installation is complete and your Maxtor OneTouch drive is ready to use! USB Port USB Port Figure 4.
physically unplugging the device. This supplement also includes an update for the FireWire/1394 drivers. 2 Once your drive is installed, look in the System Tray, located at the bottom right of your desktop, for the icon shown in the following figure. Unplug or Eject Hardware icon If the icon is not displayed, you need to install the 1394 Storage Supplement. a. While connected to the internet, go to the Microsoft Support web site at http://support.microsoft.com. b.
3. Your new untitled drive appears in the same way as your other drives with a new drive letter assigned by the operating system. The assigned letter will vary depending upon the number of other storage devices connected to your computer. Make a mental note of this drive letter. It’s a good idea to name your new drive, so that it is easy to identify later when you use it for backing up your files. 4. To name your new drive, right-click it’s icon and select Properties. The Properties window will open. 5.
information about other data storage solutions from Maxtor. Once you’ve made your selection, Retrospect will open and the Maxtor OneTouch Setup screen will appear. 5. Click Next. 2 The Step 1 screen will appear. addition to documents. This selection allows you to restore an application file if it has become damaged. This selection does not copy your operating system, registry (Windows) files, or Internet cache files.
The OneTouch button may not function when Retrospect is already running. To correct the problem, go to the File menu in Retrospect, and choose Exit. Your hardware and software installation is now complete. See “Using Your Drive” on page 37 in chapter 3, for information on using your drive for common applications and on using Retrospect to make copies of your important files and restore copied files. Macintosh OS X: Installing the Software 1. Turn on your computer 2.
Macintosh OS X: Connecting the Drive 2 The Maxtor OneTouch Drive connects to your computer using either a Firewire or USB interface. Make sure you know which interface is available on your drive and on your computer to determine which interface is available. Please install the software BEFORE you connect the drive. Connecting the Power 1. Plug the round female connector from the power adapter into the drive’s power connector. 2. Plug the two-pin female connector on the power cord into the power adapter.
2. Plug the smaller end of the USB cable into the USB connection on the drive. Table 2: Capacity Over 137 GB OS Version Message Your next step OS X 10.1 Message appears saying OS X is unable to read volume. Go to Step 4. 2 USB Port OS X 10.2 USB Port Drive doesn’t appear on the Desktop. Open the Apple Disk Utility located in the Utilities folder within the Applications folder on your Macintosh and proceed to Step 5. Figure 7. Connecting to the USB Port 3.
A description of the drive appears in the window. This will allow your disk to be recognized if you start your system in Mac OS 9. (If you will never use this drive with OS 9, you can leave this unchecked). 10. Click Erase to continue. 2 The Erase Disk window appears to confirm the Erase process. 11. Click Erase to start the formatting process. The actual information in this window will vary depending on the model and capacity of your drive. 6.Select the Erase tab at the top of the window.
2. Plug the other end of the FireWire cable into an available FireWire port on the back of the drive. Table 4: Capacity Over 137 GB FireWire Ports OS Version Message Your next step OS X 10.1 Message appears saying OS X is unable to read volume. Go to Step 4. OS X 10.2 FireWire Ports Drive doesn’t appear on the Desktop. Figure 8. Connecting to a FireWire port 3. Depending on the size of your drive, version of OS X, your next step will vary.
The actual information in this window will vary depending on the model and capacity of your drive. 6.Select the Erase tab at the top of the window. After a few minutes, your drive will be formatted with the Mac OS Extended format and you will be able to see it appear on the desktop of your Macintosh. 12. In the Disk Utility program, go to the Disk Utility menu and select Quit Disk Utility. 2 13.
2. Click OK. The next screen will appear: ‘Would you like to register Retrospect Express now?’ Once you’ve made your selection, Retrospect Express will open and the Maxtor OneTouch Setup screen will appear. 5. Click Next. The Step 1 screen will appear. 2 3. Choose Register Now, Register Later or Already Registered. If you chose Register Now, go to the next step. If you chose Register Later or Already Registered, Retrospect Express will open. Go directly to Step 5. 4.
application file if it has become damaged. Refer to the Retrospect User’s Guide for instructions on how to make a complete system backup copy. 2 This selection does not copy your operating system files or Internet cache files. If you want to create a full backup of your entire system, go to ‘Chapter 4: Backing up your system.’ Your install is now complete. Push the OneTouch button to begin your backup.
(full installation) which is recommended. It will install Retrospect Express into the Applications folder on your Macintosh. You can select a Custom Installation, using the Easy Install pop-up menu, as well as change the location of the installation using the Install Location menu at the bottom of the screen. Connecting the Power 1. Plug the round female connector from the power adapter into the drive’s power connector. 2 2. Plug the two-pin female connector on the power cord into the power adapter. 8.
OneTouch drive will only operate with one interface at a time. 2. Plug the smaller end of the USB cable into the USB connection on the drive. Before you connect Disable the File Exchange control panel: 2 • From the Apple menu, select Control Panels USB Port The Control Panels folder will open. • Double-click the Extensions Manager icon. USB Port The Extensions Manager panel will open. • From the list that appears, uncheck the check box next to the File Exchange control panel by clicking on it.
A window will open that says: ‘Initializing will erase all information on this disk.’ 5. Click Continue. After a short time, your new drive will appear on the desktop of your Macintosh. Before you connect Disable the File Exchange control panel: • From the Apple menu, select Control Panels The Control Panels folder will open. 2 • Double-click the Extensions Manager icon. Now, you should re-enable the File Exchange control panel. 6. Go to the Apple menu, select Control Panels.
2. Plug the other end of the FireWire cable into either of the available FireWire ports on the back of the drive. A window will open that says: ‘Initializing will erase all information on this disk.’ 5. Click Continue. 2 FireWire Ports After a short time, your new drive will appear on the desktop of your Macintosh. Now, you should re-enable the File Exchange control panel. 6. Go to the Apple menu, select Control Panels. FireWire Ports Figure 5.
By registering1 your new drive, you will have the option of receiving product updates, special offers, and important information about other data storage solutions from Maxtor. Macintosh OS 9: Setting Up the Maxtor OneTouch Feature Once the drive is recognized by your computer, you can set up the Maxtor OneTouch feature to automatically make a backup copy of your selected files each time you press the OneTouch button. 4. Retrospect Express will open and the Maxtor OneTouch Setup screen will appear.
5. Select the drive to copy your files from and click Next. The Step 2 screen will appear. 6. Choose the type of files to copy: 2 Just Documents copies only documents you have created including your favorite files, bookmarks, and cookies. This selection is ideal for most users. Applications and Documents copies application files in addition to documents. This selection allows you to restore an application file if it has become damaged.
You may customize Retrospect to create backup copies of your files which will include revisions made on a daily basis. See the help system in Retrospect for Windows or the Retrospect Express User’s Guide for Macintosh, included on the install CD. Your hardware and software installation is now complete. See “Using Your Drive” on page 37 in chapter 3, for information on using your drive for common applications and on using Retrospect to make copies of your important files and restore copied files.
Formatting Your Drive with NTFS Installing Drivers Only This section describes how to format your drive with the NTFS file system for Windows 2000 or XP. This section describes how to install your new drive without installing Retrospect Express software. Formatting the drive destroys all data contained on that drive. Make a backup copy of all your data before formatting your drive. 2 To format the drive for NTFS 1. Select Start Settings Control Panel. 2. Double-click Administrative Tools.
To Install Retrospect at a Later Time If you wish to install a complete copy of Retrospect software and the Maxtor OneTouch feature at a later time, you can do so by following the original installation instructions provided in the “Setting Up the Maxtor OneTouch Feature” detailed earlier in this chapter for each operating system.
2 37
3 Using Your Drive Once installed, you can use your new Maxtor OneTouch drive in the same way you use the other drives on your computer. Some of the basic ways you can use your new drive are: • Move or copy files or folders from your other drives, CDROMs, or other storage devices. • Within virtually any application, save files to and open files from the new drive. • Store video files, games, spreadsheets, and other commonly used files.
A list of device choices appears. 2. Select the Maxtor drive and follow the on-screen directions to eject the drive. The system will display a message saying that you can safely remove the drive. 3. Disconnect the drive from your computer. Your system may not allow you to disconnect the drive. In this case, you may need to close all open applications and documents or shut down your system completely to disconnect the drive safely.
What is Maxtor OneTouch? Maxtor OneTouch is an easy way to make backup copies of your files. By pressing the button on the front of your drive, your files are copied. It’s that simple. How does the Maxtor OneTouch drive work? Each time you touch the button, the Maxtor OneTouch drive opens up Dantz Retrospect backup software and makes a copy of the files on your source drive, exactly as they exist.
3 Archiving files Using Retrospect Archive is another type of backup you can do with Retrospect. Note that using this function will permanently remove files from the source drive and place them on the destination drive. If your destination drive is lost or damaged, you will have lost your only copy of these files. Your Maxtor OneTouch drive includes a full copy of the Dantz Retrospect software. The Retrospect software includes many powerful and convenient features.
3. Open the folder appropriate for your language. 4. Drag the Express User’s Guide onto your Macintosh’s hard drive. page 70 in chapter 6 - Troubleshooting and FAQs, for an explanation of this problem and a suggested solution. Changing Your Maxtor OneTouch Script 5. Double-click the Express User’s Guide to open it. Note: You will need Adobe Acrobat Reader installed to open the guide. If you do not have it, you can download and install it for free from Adobe’s website: http://www.adobe.
Macintosh 1. Open Retrospect Express. The Retrospect Express Directory window will open. 2. Click the Automate tab. The Scripted Retrospect operations window will appear. 3 3. Click Scripts. The Scripts window will appear. Adding Maxtor OneTouch Advanced Features You can further customize your Maxtor OneTouch script with advanced features from Retrospect.
2. The Drive Information page will appear. current program that is assigned to open when you press the OneTouch button. Here you can find out useful information, including: • Model • Serial Number • Capacity • Firmware version Customizing your OneTouch button Launching a different application or file: You can launch most any application or file on your computer with the OneTouch button.
How to reset the OneTouch button: If you ever want to set your button back to launch your OneTouch script, it’s very easy. 1. Open the Maxtor OneTouch utility. The Drive Information section will appear. If you have multiple Maxtor OneTouch drives, make sure you select the drive you wish to reset. 3 2. In the lower part of the window, you should see your OneTouch Drive listed and any other compatible Maxtor Drives currently connected and turned on.
Retrospect icon and the words: Maxtor OneTouch. This is what is currently set to open when you press the button on your OneTouch drive. It’s very simple to select a different program or file. 4. Make sure your drive is selected in this window and click Select Action. A window will open where you can find and select the application or file on your system. 5. Find the application or file that you would like to open. You’ll most likely need to navigate to your Applications folder to do this.
2. Click the Power Management tab. This page allows you to set the time period of inactivity before the drive will go to sleep. It is possible to choose as short as 3 minutes or as long as 5 hours. You can also set it to never go to sleep. These settings are stored in the drive, so if you plug your drive into a different computer, the settings will not change. 3 3. Select a time period using the drop-down menu in the middle of the window. 4. Click the Apply button. 5.
If you connect the drive to your system using a USB 1.1 interface, the data transfer rate is approximately 1 MB per second. Because of this, installing applications on a drive using the USB 1.1 interface is not recommended. However, you can store the data for many applications and then access the data over a USB 1.1 interface. Most Windows-based and some Macintosh-based applications installed on your drive will only run on the computer where the application was installed.
To install a CD-ROM game 1. Start the install program on your game CD. 3 2. Select Maximum Install (if supported), if you are asked how to install the game on your system. If you plan to use your drive on a desk surface, your kit includes four rubber feet to protect your drive and the surface of your desk. This option installs most or all of the game’s software onto your drive. To apply the feet: 3.
Using Large Capacity Drives with Windows When using Windows with drives that have capacities higher than 64 GB, there are special considerations. Table 2 gives some information about how the Windows file systems and certain Microsoft utilities behave when used on drives with capacities greater than 64 GB. Table 2: Considerations for drive capacities greater than 64 GB Windows 98SE Windows Me Windows 2000, XP FAT32 and NTFS FAT32 operates properly with partition < 127 GB.
Note 4: Windows 2000 and XP are limited to creating FAT32 partitions < 32GB, you can format FAT32 partitions > 32GB using 3rd party partitioning software. Windows 2000 and XP can mount FAT32 volumes larger than 32 GB that were created by other versions of Windows or 3rd party disk utilities. Using Security Lock 3 Your new drive includes a security locking slot on the back of the drive. The security locking slot is compatible with most security locking cables, including those offered by Kensington.
4 Backing Up Your System One valuable use of your new Maxtor OneTouch drive is to backup your complete system. By using Retrospect, you can backup everything and restore your complete system, if you ever need to.2 operating system, this product will only support the restoration of user files and does not support under those circumstances restoration of the Operating System, drivers, applications or settings. What’s contained in a full system backup? Before you begin. . .
2. Go to the View menu and select Details. You should now be able to see the Total Size (or capacity) of each drive. Write down the Total Size number for each drive on your system and keep the information in s a safe place. 1. Starting from the desktop, you should be able to see each drive’s icon. You will view information on each drive individually and then add them up. 2. Select a drive’s icon. 3. In OS X: Go to the File menu and select Get Info (OS X 10.2) or Show Info (OS X 10.1).
7. Use this number as a guide to figure out how much space you will need on your backup drive to store your complete system. Backing up your complete system Windows: See below. Macintosh: See page 55. Windows 1. Go to the Start menu and select Programs, then Retrospect, and then Retrospect 6. Retrospect will open and the main window should appear. 2. Click Automate at the left side of the screen. 4 The Automate Overview window should appear. 3. Click EasyScript.
In the next screen you are asked: ‘When do you want your backups to start’ 8. Choose the Start time. If you chose the Once a week backup option, choose the Day also. 9. Click the Next button. The Backup Summary window will appear. This window reminds you to make sure that the drive you plan to backup to (your Maxtor OneTouch drive) is connected to your system and ready. 4 You are given the option of doing your first backup immediately.
Future backups will happen automatically at the time you specified in your script. All you have to do is leave your computer and Maxtor OneTouch drive on. You don’t even have to open Retrospect! Making changes to your backup script If you decide you want to change your automated backup, follow these steps: To change the time of your backup: 1. Open Retrospect. 2. Click Automate on the left side of the screen. The Automate Overview window will appear. 3. Click Manage Scripts.
1. Open Retrospect Express The Retrospect Express Directory window will open. 2. Click the Automate tab. 10. Type in a memorable name, like System Backup, and click New. The Choose a Folder window will now appear. 11. Select the drive you plan to back up to (your Maxtor OneTouch drive) and click Save. The Scripted Retrospect operations section will appear. 3. Click EasyScript. The ‘Welcome to EasyScript’ window will appear. 4. Click Next. 4 The Backup media page will appear. 5.
3. Make sure Execute now is selected and click Execute. Retrospect will now start scanning your system, the Immediate Backup window will open and the backup process will begin. Normal backup may take a long time the first time. Each time after that, it will take less time. This is because Retrospect compares the files in your actual system to the backup version and only copies new files or files that have been modified since the last backup.
In this window you can modify many aspects of your backup, including which drives you will back up and the backup destination. For more information, see the Retrospect Express manual that came with your Maxtor drive. 6. Make any changes to your script needed. 7. Close the EasyScript Backup window. A message will appear asking: ‘Save changes to script?’ 8. Click Save. 4 9. If the Scripts window is still open, close it. 10. Quit Retrospect by going to the File menu and choosing Quit.
5 Disaster Recovery If disaster has struck and your system software is damaged or completely erased, this chapter provides you with step-by-step instructions on how to restore your system.3 These steps will be successful ONLY if you have backed up your system using Retropsect and the steps outlined in the previous chapter.
Restoring your complete system Restoring your system - Step-by-step 1. Prepare your hard dive - (Partition, if necessary, and format.) Windows 2000, XP, 98SE, ME Before you begin to restore your system backup, you must install the same version of the operating system that you were using originally, and create the same number of disk partitions (drive letters). These partitions must be of equal or greater size to what they were on your original system.
11. Select your most recent backup set and click OK. A window will appear asking you: ‘Are there any more disks in the Backup set?’ 12. Click the No button. The next window appears where you can save your catalog file. The file will automatically be placed in Retrospect Catalog Files folder inside your My Documents folder on your hard drive. If you’d prefer, you can specify a new location. 13. Click Save. The Recatalog window will now appear. 14. Click Build Catalog File.
If the system restore was successful, you should find all of the files that you originally backed up. If not, make sure that you understand how to back up your system using the steps outlined in Chapter 4: ‘Backing up your system.’ By scheduling automated backups, you’re less likely to lose your valuable files in the future. Restoring your complete system Macintosh OS X and 9 Before you begin, you must format your system hard drive and install your operating system.
4. Open Retrospect Express. The Retrospect Express Directory window will open. A window will appear asking you if you really want to restore to the drive you selected, replacing it’s entire contents. 11. Click Replace. 5. Click Restore. A window will appear asking you to ‘Select the restore type’ 6. Select Restore an entire disk and click OK. The ‘Accessing more backup sets’ window will appear asking you to open an existing catalog file or rebuild one. 7. Click Open.
how to back up your system. See “Backing Up Your System” on page 51 in chapter 4. By scheduling automated backups, you’re less likely to lose your valuable files in the future.
6 Troubleshooting and FAQs This chapter provides troubleshooting tips and answers frequently asked questions about installing your Maxtor OneTouch drive. You can find additional information in the Maxtor Knowledge Base at www.maxtorkb.com or contact Maxtor at www.maxtor.com. Chapter Contents General Troubleshooting 1. 2. 3. 4. 5. 6. 7. 8.
General Troubleshooting 1. Drive does not appear on my system • Is the drive running? The two blue lights on the front of the drive should be illuminated, and you should be able to feel the hum of the drive when you place your hand on it. In addition, the light on the power adapter should be lit. Make sure the power adaptor is securely plugged into the drive and into a power outlet.
Tips for Macintosh Only Do you have the most current Maxtor software? Check the Product Support area at: www.maxtorsupport.com to determine the latest version. Are AppleTalk and File Sharing off? If not, turn them off and reboot. If, after rebooting, the drive still does not mount, try turning the drive off and back on again. Follow these steps to open the Apple System Profiler. For OS X or later: • Go to the Apple Menu and select About This Mac. The About this Mac screen will appear.
This verification function is automatically turned off after your drive has been powered on and off ten times (you need to leave the drive running for 15 seconds before powering it off and leave it off for 15 seconds before powering on again). After this break-in period, you should see approximately the same performance for reading and writing data. 3. My drive shows less capacity than on the box label Hard drive capacity is defined in terms of decimal (base 10) capacity.
• Click the Manage Scripts button. • You should find a script called Maxtor OneTouch. This script defines what exactly will be backed up If you do not see this file, follow the instructions in the “Setting Up the Maxtor OneTouch Feature” in chapter 2. • Select the Maxtor OneTouch entry and then click the Edit button. Confirm that both the source and destination drives (volumes) are defined and are currently running on your system.
chapter and “Macintosh OS 9: Connecting the Drive” on page 28 of chapter. 7. What does partitioning a drive mean? have the high-speed capabilities that you would have with a USB 2.0 port. 11. I’m having data transfer performance problems with my USB 2.0 adapter card Partitioning is a way of dividing up your hard drive into different sections which appear as separate drive letters in windows and drive icons in the Macintosh OS. Partitioning helps you to manage files more easily.
the Maxtor Knowledge Base at www.maxtorkb.com with the key word “Canon.” 15. Administrator Privilege for Windows During software installation, the Windows operating system may display a message regarding a requirement for Administrator Privilege to install and run the Retrospect software. To check if you have Administrator Privilege for the account you use to “Logon” into Windows, follow these steps: a. Click the Windows Start button, choose Control Panel. b. Double click the User Accounts icon. c.
6 72
Glossary Byte – A unit of storage on a drive that holds a single character. A byte is equal to 8 bits. Capacity – The amount of information, measured in bytes, that can be stored on a drive. Also known as storage capacity. Daisy chain – A hardware configuration in which peripheral devices are connected to each other in a series. The FireWire interface, for example, supports a daisy chain of up to 62 drives. Data Transfer Rate – The speed at which data transfers to and from the drive.
Hot-Swap – This feature allows you to connect and disconnect external devices while the computer and the devices are running. External drives, such as the Maxtor Personal Storage 5000 can be hot-swapped. KB – (Kilobyte) Equal to 1,000 (thousand) bytes. MB – (Megabyte) Equal to 1,000,000 (million) bytes. Mb – (Megabit) When used to describe data storage, equal to one million bits. Mbps – (Megabits per second) When used to described data transfer rates, it refers to one million bits per second.
Index Numerics 1394 interface connecting 10, 16, 23, 30 A About this Guide Adding Rubber Feet to Your OneTouch Drive 1 handling precautions 4 34 M 4 Drive does not appear on my system 66 Mac OS 48 Combo model includes 3 Application Troubleshooting 70 Applications installed on the drive stopped running 70 Archiving files 40 F FAT32 file system considerations 51 47 13, 20, 27, 33, 34 files 13, 20, 27, 33, 34 FireWire model includes 3 formatting considerations 13, 20, 27, 33, 34 10, 2
75
Copyright © 2003 Maxtor Corporation. All rights reserved. Maxtor and the Maxtor logo are registered trademarks of Maxtor Corporation. Maxtor Personal Storage and Maxtor OneTouch are trademarks of Maxtor Corporation. Dantz, the Dantz logo, and Retrospect are registered trademarks and Retrospect Express is a trademark of Dantz Development Corporation. Mac, the Mac logo, iMac, Power Macintosh, FireWire, and the FireWire logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.