GoFlex Satellite™ User Guide
GoFlex Satellite™ User Guide © 2011 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, FreeAgent, GoFlex and GoFlex Satellite are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. iPod, iPad, iPhone, Time Machine, Safari and Mac are trademarks or registered trademarks of Apple Computer, Inc. and used to indicate compatibility. All other trademarks or registered trademarks are the property of their respective owners.
Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Industry Canada This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence.
• In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice. • Keep cells and batteries out of the reach of children. • Keep cells and batteries clean and dry. • Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer's instructions or equipment manual for proper charging instructions.
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Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting to Know the GoFlex Satellite™ Device . . . . . . . . . . . .
4. Managing the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . 28 GoFlex Satellite™ Settings and Preferences . . . . . . . . . . . . . . . . . . . . . . . Restarting the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . Shutting Down the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . Restoring GoFlex Satellite™ to its Original Settings . . . . . . . . . . . . . . . Updating GoFlex Satellite™ Software . . . . . . . . . . . . . . . . . . . . . . . . .
1. Introduction About This Guide 1. Introduction The GoFlex Satellite™ mobile wireless storage device is a portable hard drive that broadcasts a wireless signal, allowing you to stream content stored on the drive, such as music, videos, photos and documents to an iPad®, iPhone®, iPod® touch, other tablets, smartphones, computers or any Wi-Fi-enabled device. If you don’t have an Apple® iOS device, you can use a Web browser to stream your digital media to another device.
1. Introduction System Requirements device. To view the video, connect the GoFlex Satellite device to your computer and locate the video titled “Getting Started.” Note: Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors including file size, file format, features, and application software.
1. Introduction Getting to Know the GoFlex Satellite™ Device Getting to Know the GoFlex Satellite™ Device DC Power Connector USM SATA Connector Wi-Fi LED Power LED Power Button Figure 1: • GoFlex Satellite Device Power button: Press to turn on the GoFlex Satellite device. If a problem occurs with your GoFlex Satellite, press and hold the button for 15 seconds to reset the device.
1. Introduction Getting to Know the GoFlex Satellite™ Device Factory Defaults Button Figure 2: • Factory Defaults Button Factory Defaults button: Press and release this button, located on the bottom of the device, to reset GoFlex Satellite to its original factory settings (normally not necessary— see “Restoring GoFlex Satellite™ to its Original Settings” on page 29 for more information). No data is lost during this process. Activity Lights Figure 3: USB 3.0 Adapter Activity Lights The USB 3.
1. Introduction • GoFlex Media™ app at a Glance Off: GoFlex drive is safe to remove from your computer, is not connected or light has been disabled using software. GoFlex Media™ app at a Glance The GoFlex Media™ app, specifically for iOS devices, categorizes the digital media files you copy to GoFlex Satellite. All of your videos, photos, music and documents are available within the app for easy playback and viewing.
1. Introduction About GoFlex Satellite™ Wi-Fi Security categories when you copy your files to the GoFlex Satellite device. Select from these categories to view or play a file, or use the following controls at the top of the screen for more options: • • Search: Select search and then type all or part of a file name to search for any file on the GoFlex Satellite drive. Edit button: Select this button to enable the top menu controls.
2. Setting up the GoFlex Satellite™ Device Before You Begin 2. Setting up the GoFlex Satellite™ Device Setting up the GoFlex Satellite™ device is easy. This chapter explains each step of the installation process in more detail than what is shown in the Quick Start Guide. Note: If you have already completed the installation process, you may skip to Chapter 3 “Using the GoFlex Satellite™ Device” on page 12. Before You Begin Unpack the box and ensure you have all of these items before continuing: USB 3.
2. Setting up the GoFlex Satellite™ Device Step 1: Connecting GoFlex Satellite™ to Your Computer Step 1: Connecting GoFlex Satellite™ to Your Computer The GoFlex Satellite device comes with a USB 3.0 adapter and cable. This USB 3.0 system provides faster transfer speeds when connected to a USB 3.0 port on your computer. If your computer does not have a USB 3.0 port, you can connect the cable to a USB 2.0 port. 1. Remove the plastic cover from the end of the GoFlex Satellite drive to expose the connector.
2. Setting up the GoFlex Satellite™ Device Step 2: Installing Software Installing Seagate Media Sync™ Software Note: Mac users must install the Seagate GoFlex software located on the GoFlex Satellite drive in order to use the Seagate Media Sync application. See "Installing GoFlex Software (Mac Users)" for instructions. The Seagate Media Sync software allows you to automatically synchronize all of your media files with the GoFlex Satellite drive, or only those supported by an iOS device.
2. Setting up the GoFlex Satellite™ Device Step 3: Installing the GoFlex Media™ app Step 3: Installing the GoFlex Media™ app The GoFlex Media™ app, a free application specifically for iOS devices, categorizes the digital media files you copy to the GoFlex Satellite device. All of your videos, photos, music and documents are available within the app for easy playback and viewing on your iOS device. Skip this step if you don’t have an iOS device.
2. Setting up the GoFlex Satellite™ Device Figure 6: Charging the Battery Charging GoFlex Satellite When the power LED turns red, GoFlex Satellite has about 50 minutes of battery life and should be charged soon. The fastest way to charge the battery is to connect the GoFlex Satellite device to a power outlet using the included USB to DC power cable and the USB wall adapter. If you’re travelling, you can also use the USB to DC power cable together with the USB car charger.
3. Using the GoFlex Satellite™ Device Loading Content Onto the Drive 3. Using the GoFlex Satellite™ Device Now that the GoFlex Satellite™ device is set up, you are ready to copy your media files and start enjoying your content. This chapter explains how to copy content to the drive, connect to your GoFlex Satellite device’s wireless signal, and how to stream using the GoFlex Media™ app or from a Web browser.
3. Using the GoFlex Satellite™ Device Figure 7: Loading Content Onto the Drive Copying Files Copying Files to GoFlex Satellite™ Using Drag and Drop 1. Connect the USB 3.0 adapter and cable to the GoFlex Satellite drive and to your computer. 2. Navigate to the drive from your computer. 3. Drag and drop the digital media files that you want play or view to the GoFlex Satellite drive. Place the files at the top level of the drive. You do not need to create folders for your files.
3. Using the GoFlex Satellite™ Device Loading Content Onto the Drive Before you Begin Make sure you have installed the Seagate Media Sync software. (See “Installing Seagate Media Sync™ Software” on page 9 if you have not installed the software.) Copying Files Using a Mac Computer 1. Connect the USB 3.0 adapter and cable to the GoFlex Satellite drive and to your computer. Make sure that the drive appears in the left panel of the Seagate Media Sync window.
3. Using the GoFlex Satellite™ Device Loading Content Onto the Drive 6. Click Sync Now. The synchronization process is complete when the spinning activity indicator stops. To cancel the synchronization process, click Stop Sync. The process stops once the current file finishes synchronizing. Using Automatic Sync The Automatic Sync feature continuously tracks file changes in synchronized folders and automatically synchronizes revised versions by overwriting older versions with newer versions.
3. Using the GoFlex Satellite™ Device Powering on the GoFlex Satellite™ Device devices to sync all files that are identified as movies, music or images with any device. The file types change based on the device you choose. 5. Select one or more of the media type boxes to filter what is synchronized. For example, select Music and Videos and then leave Photos and Documents unchecked if you want to sync only your video and music files. 6. Click Next. The Media Sync Rules window opens. 7.
3. Using the GoFlex Satellite™ Device Connecting to the GoFlex Satellite™ Wireless Signal The battery inside GoFlex Satellite is partially charged at the factory; the power LED is green when the battery is fully charged. The battery possesses a sufficient charge to complete the setup process and to copy content to the drive. If the power LED is red, GoFlex Satellite has a maximum of 50 minutes of battery life.
3. Using the GoFlex Satellite™ Device Connecting to the GoFlex Satellite™ Wireless Signal 3. Wait for the wireless network list to update and then select GoFlex Satellite from the list of networks. 4. Press the Home button on your iOS device. 5. Tap the GoFlex Media app to open the application. Note: You can also stream to your device without using the GoFlex Media app by using a Web browser.
3. Using the GoFlex Satellite™ Device Connecting to the GoFlex Satellite™ Wireless Signal 2. Select Apple > System Preferences. 3. Under Internet and Network, select Network. 4. Select AirPort from the list of network connection services. 5. Select GoFlex Satellite from the list of networks. 6. Open Safari and then type “www.goflexsatellite” in the address bar. The GoFlex Satellite main page displays. Connecting to the GoFlex Satellite Signal from an Android Tablet 1.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media Connecting to the GoFlex Satellite Signal from a Computer You can stream your content from GoFlex Satellite without using the GoFlex Media app by using a Web browser. 1. Turn on the GoFlex Satellite device by pressing the power button. Wait for the Wi-Fi LED to blink blue, indicating it is ready to be accessed wirelessly. 2. Enable the wireless connection on the device to which you want to stream. 3.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media 3. Select the Videos tab on the GoFlex Satellite Home screen. Figure 10: Videos Screen 4. Play the movie or video you want to watch in one of two ways: • Select the video to start playback, or, • Select the Edit button the Play button. (check box from a browser), select the video and then select Browser only: You may need to select a media player to play the video.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media To stop playback of a video: • Using the app: Tap the screen and then select the Done button in the upper left corner. • From a browser: Close the media player. To play all movies or videos, select the Edit button (app only) > Select all button > Play button. Playing Music Follow these steps to play music that you have copied to the GoFlex Satellite device. 1.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media • To play multiple songs, tap the Edit button play and then select the Play button. (app only), select the songs you want to • To play all songs, tap the Edit button (app only) > Select all button > Play button. To pause a song: • Using the app: Tap the screen and then tap the pause icon. • From a browser: Click the on-screen pause icon.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media 3. Select the Photos tab on the GoFlex Satellite Home screen. Figure 12: Photos Screen • To view one photo, select the photo. • To view multiple photos, tap the Edit button (app only), select the photos you want to view and then select the Play button. Your photos play back as a slideshow. • To view all photos, tap the Edit button (app only) > Select all button > Play button.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media Viewing Documents Follow these steps to view documents that you have copied to the GoFlex Satellite device. 1. Make sure that GoFlex Satellite is powered on and your device is connected to the GoFlex Satellite signal. See “Connecting to the GoFlex Satellite™ Wireless Signal” on page 17. 2. Open the GoFlex Media app or a Web browser. 3. Select the Documents tab on the GoFlex Satellite Home screen. Figure 13: Documents Screen 4.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media Viewing Content in Folders (GoFlex Media app only) The Folder View provides another way to view your content stored on the GoFlex Satellite device, showing your files and folders in their original structure from your computer. If you prefer to access your files from this view, the same playback controls are available to you. In the GoFlex Media app, tap Folder View.
3. Using the GoFlex Satellite™ Device Viewing and Playing Your Media Searching for Files on the GoFlex Satellite Drive If you have a lot of files stored on your GoFlex Satellite device, finding one in particular is easy. Use the search tool located at the top of all screens to find any file on the drive. To search for a file using the GoFlex Media app: 1. Select the search tool at the top of the screen. 2.
4. Managing the GoFlex Satellite™ Device GoFlex Satellite™ Settings and Preferences 4. Managing the GoFlex Satellite™ Device Once your GoFlex Satellite™ device has been set up, you may want to adjust its settings, upgrade its software (when available), create a password and more. This chapter explains these and other features. GoFlex Satellite™ Settings and Preferences Settings helps you manage your personal, security, network and device settings for your GoFlex Satellite device.
4. Managing the GoFlex Satellite™ Device GoFlex Satellite™ Settings and Preferences Restarting the GoFlex Satellite™ Device If you experience minor problems with GoFlex Satellite, follow these steps to restart the device. Note: Restarting GoFlex Satellite does not remove any user settings or delete content from the device. To shut down and restart GoFlex Satellite: 1. Make sure that no one is currently streaming from GoFlex Satellite.
4. Managing the GoFlex Satellite™ Device GoFlex Satellite™ Settings and Preferences Or, 4. Using a paperclip, press and release the factory defaults button. The factory defaults button is located on the bottom of the GoFlex Satellite device, as shown in Figure 2 on page 4. The Satellite Name is changed back to “GoFlex Satellite” and any password you may have set is erased. See “Changing the Name of Your GoFlex Satellite™ Device” on page 30 or “Setting a Password” on page 31 to reset these preferences.
4. Managing the GoFlex Satellite™ Device Managing the GoFlex Satellite™ Device Disconnecting From the GoFlex Satellite™ Signal The GoFlex Satellite device can be accessed by three different devices at once. If a fourth device attempts to connect, it is blocked. The user will see a message that their device is unable to join the “GoFlex Satellite” network. To allow a blocked device access to GoFlex Satellite, one user must disconnect from its wireless network. 1.
4. Managing the GoFlex Satellite™ Device Managing the GoFlex Satellite™ Device Safely Removing the GoFlex Satellite™ Drive From Your Computer To avoid losing data or damaging your files, always follow these instructions to safely remove the GoFlex Satellite device from your computer: 1. Make sure that no files on GoFlex Satellite are open or in the process of being saved or copied to the drive. 2.
4. Managing the GoFlex Satellite™ Device Figure 16: Managing the GoFlex Satellite™ Device Seagate Media Sync The My Drives window provides a central point from which to manage your connected drives. You can get to the My Drives window by clicking the My Drives icon in the menu bar from any other window within the application. See "Using the My Drives Window" for more information. Using the Media Sync Settings See “Copying Files to GoFlex Satellite™ Using Seagate Media Sync™” on page 13 for details.
4. Managing the GoFlex Satellite™ Device Managing Drive Settings • To get more information about the selected drive, click Drive Info. • To get help, click the help icon. If you’re not able to find the answer to your question, click Customer Support to go to Seagate’s Support Web site. Note: All NTFS- and FAT32-formatted USB external drives are automatically detected and listed in the My Drives window. It can take a few seconds for the software to detect your drive.
4. Managing the GoFlex Satellite™ Device Managing Drive Settings Testing Your Drive Test your drive to check its health. The diagnostic utility performs its tests without affecting the data on your drive. To test your drive: 1. In the Drives panel, select the drive you want to test and then click Settings. The Drive Settings window opens. 2. Click Test My Drive. The Test Drive window opens. 3. Click Test. A progress bar indicates the progress of the test.
4. Managing the GoFlex Satellite™ Device Managing Drive Settings Updating Your Software The Software Update feature automatically informs you when an update is available for your Media Sync software. You can also manually check to see if an update is available or you can turn off the Software Update feature. 1. In the Drives panel, select the drive you want to adjust and then click Settings. 2. In the Settings window, click Check for Software Update. The Software Update window opens.
4. Managing the GoFlex Satellite™ Device Managing Drive Settings Viewing Drive Information The Drive Information feature provides the following information about your drive: • Serial number: The serial number of your drive. • Firmware: The version of firmware used by your drive. • Volume: The name of your drive. • Capacity: The total capacity of your drive. • Free Space: The amount of space remaining on your drive. • File System: The Windows file system of your drive.
5. Troubleshooting Common Problems and Solutions 5. Troubleshooting The GoFlex Satellite™ device is a plug and play device. However, in certain situations, the setup process and product usage may require extra attention. Below is a list of troubleshooting tips to assist you should you have any problems during setup. Common Problems and Solutions This section provides suggestions for solving common problems.
5. Troubleshooting Common Problems and Solutions A song, video or other file won’t play • Make sure that your device supports the file format. You can copy any file to the GoFlex Satellite drive, however, the device to which you stream your media files will only play or view the formats it supports. GoFlex Satellite does not transcode (convert) the files you copy to the drive. See your device’s specifications for a complete list of supported file types.
5. Troubleshooting Finding More Help The GoFlex Satellite device seems to shut down by itself The GoFlex Satellite device includes a power-save feature, which means that it enters a standby state after 5 minutes of inactivity. GoFlex Satellite automatically returns to active mode whenever someone attempts to access the device. I know the GoFlex Satellite device is broadcasting, but I can’t connect to it A maximum of three wireless-enabled devices can stream from the GoFlex Satellite device at once.
Index converting to other formats 12 copying for iPad 14, 15 copying from Mac 14 copying from Windows using Media Sync 15 copying using drag and drop 13 copying using Media Sync 13 deleting from GoFlex Satellite 31 downloading to GoFlex Satellite 27 loading onto drive 12 rearranging 26 searching for 6, 27 selecting all 6 sorting by 6 syncing automatically from Mac 15 syncing using Media Sync 14 viewing in folders 6, 26 A about GoFlex Satellite 1 activity lights 4 B battery charging 10 buttons edit 6 power
removing from computer 32 restarting 29, 31 restoring all settings 29 restoring to factory defaults 29 selecting in wireless network list 38 setting a password 31 settings screen 28 shutting down 29 sorting files 26 starting up 16 storage capacity 1 troubleshooting 38 updating content on drive 38 updating software 30 viewing documents 25 viewing number of connected users 6 viewing photos 24 H Help 40 L P package contents 7, 11 password, setting 31 photos playing slideshow 24 viewing 23 power adjusting 34 b
updating Media Sync 36 USM connector 3 solving problems 38 V sort 6 videos SSID, changing 30 standby mode 40 playing 20 playing in browser 21 system requirements 2 W T Wi-Fi LED 3 testing drives 35 about the colors 3 troubleshooting 38 Wi-Fi range 2 U wireless signal, connecting to 17 USM adapter, activity lights 4 GoFlex Satellite™ User Guide 43
