User Guide

l
An installed and tested terminal emulator.
l
An installed and tested Windows USB device driver to connect to the controller module USB port, by using the native
USBserial driver for Windows 10/Server 2016 or higher, or by downloading and installing the Seagate device driver.
To configure Windows for serial communication:
1. Start and configure the terminal emulator, using the specified settings.
Parameter Value Parameter Value
Connector COM3¹ Parity None
Baud rate 115,200 Stop bits 1
Data bits 8 Flow control None
¹ Your configuration determines the COM port used for USB connection. Verify you have the correct COM port.
Table 5 Terminal emulator port connection settings
2. In the terminal emulator, right-click on the connected and identified COM port and select Enable.
NOTE You must disable XON/XOFF when using Windows 10/Server 2016 with PuTTy so you can open the COMport.
3. For any hung connection, take the following corrective actions:
a. Validate the terminal emulator configuration is correct and you selected the correct COMport.
b. Quit the terminal emulator program.
c. In the Windows Device Manager window, right-click on the problem COM port and select Disable.
d. Confirm the COM port disabled status.
e. Right-click on COM port you just disabled and select Enable to re-enable it.
f. Start the terminal emulator program again and connect to the COM port, then validate the port settings again.
Connect to a controller module for configuration
When you first install a storage enclosure, you must perform some initial tasks to connect to and configure the system, such as
setting up a user, log in, and setting a valid IP address for each controller module (CM) serial COM port.
You have three options for setting up a network, each a viable approach to the same goal: connection to the CM.
l
Use a direct connection to the serial COM port to access the Storage Management Console (SMC).
l
Use a remotely connected network to access the SMC and connect to the CM through the identified factory default
IPaddresses.
l
Use secure shell (SSH) to access the SMC at the identified factory default IP addresses.
> ssh 10.0.0.2
If the CM default IP address is not compatible with your network, you must manually set a valid IP address for each network
port, once you have a good serial port connection to the management host.
4