BlackArmor® NAS 220
BlackArmor® NAS 220 User Guide © 2010 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity.
Contents Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding More Information . . . . . . . . . . . .
Contents Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . . . 29 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Your BlackArmor Server’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . 31 Managing BlackArmor Volumes, Shares and Storage . . . . . . . . . . . . . . . . Understanding Volumes and Shares . . .
Contents Automatic Sorting for Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Grace Time Limits for Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 File Protocol Support on Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Accessing Shares and Files on the BlackArmor Server . . . . . . . . . . . . . . . 49 Backing Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide 1. Preface • About This Guide • Kit Contents • System Requirements • Finding More Information About This Guide This User Guide provides all the information you need to successfully set up and use your Seagate BlackArmor® NAS 220 (BlackArmor server). This guide contains complete setup instructions, as well as reference information about the components and features of your BlackArmor server.
System Requirements System Requirements Any computer that will be used to access your BlackArmor server must meet these requirements: • A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: • Windows XP or Windows Vista®, with the latest Service Pack installed • Mac OS X 10.4.
Introduction 2. All About the Seagate BlackArmor® NAS 220 • Introduction • About the BlackArmor Server • What You Can Do With the BlackArmor Server • The Difference Between a BlackArmor Administrator and User • How to Get Started Introduction This chapter introduces the components and features of your BlackArmor® NAS 220 (BlackArmor server), describes what the BlackArmor server can be used for, and introduces the difference between BlackArmor administrators and general BlackArmor users.
About the BlackArmor Server • BlackArmor Manager—A tool embedded in the server that helps you set up, modify, and monitor your BlackArmor server from your computer (or even remotely) using a Web browser. • BlackArmor Backup—Software that helps you back up files, applications, and even operating systems to your BlackArmor server. You can also restore your system and data using this software. See the BlackArmor Backup User Guide for details.
About the BlackArmor Server Power Button System Status Figure 1: Hard Drive Activity Front of BlackArmor Server BlackArmor® NAS 220 User Guide (Version 2) 11
What You Can Do With the BlackArmor Server Reset Button 1 2 USB Ports Figure 2: LAN Port Back of BlackArmor Server What You Can Do With the BlackArmor Server In general, you can use your BlackArmor server to: • Create a central storage place for the files you want to share with other people on your local network or over the Internet. • Create and maintain automatic backup copies of all your files—even your operating systems.
The Difference Between a BlackArmor Administrator and User • Share a USB printer with other people on your local network. • Create a media server so that everyone on your local network can enjoy downloaded photos, videos, and music. • Enable the iTunes® service on the server so that users can stream music directly to a network computer with iTunes installed.
How to Get Started Note: The administrator can also create a user account that has administrative privileges. See the BlackArmor Manager help for instructions. How to Get Started This section describes the getting-started tasks for BlackArmor administrators and users. BlackArmor Administrators Start Here To get started with your BlackArmor server: 1. Install the BlackArmor server and software (see page 18). 2. Connect to the server using BlackArmor Discovery (see page 19). 3.
How to Get Started BlackArmor Users Start Here To get started with your BlackArmor server: 1. Ensure that you have these items from the BlackArmor administrator: • The BlackArmor Discovery software • The BlackArmor Backup software • Your BlackArmor log in name and password • The names of the folder share(s) that you can access • A description of any access limitations you have (for instance, read-only access to a particular folder share) • A copy of the BlackArmor NAS 220 User Guide 2.
Introduction 3. Getting Started with Your BlackArmor® Server • Introduction • Setup Steps for Administrators • Getting Started as a BlackArmor User Introduction This chapter provides step-by-step instructions for installing and setting up your BlackArmor® server and software. If you are not a BlackArmor administrator, skip to page 26. Note: For an overview of the setup steps, see “How to Get Started” on page 14.
Setup Steps for Administrators Setup Steps for Administrators If you are not a BlackArmor administrator, skip to page 26. Installing the BlackArmor Server and Software Before you begin: • Ensure that your computer meets the requirements listed on page 8. • Ensure that you have a solid, flat, stable surface for the server to sit on in an area with reliable ventilation. Ensure that the server’s vents will not be covered or blocked and that the server is not placed near a heat source.
Setup Steps for Administrators 4. Click Next. 5. Click Next to accept the default installation location; or, click Browse to select a custom location, then click Next. 6. Click Next to accept the default program folder name; or, enter a custom name, then click Next. BlackArmor Discovery is installed. Click Finish. Connecting to the Server To connect to your BlackArmor server: 1. Double-click the BlackArmor Discovery icon on your desktop (Windows) or in your Applications folder (Mac).
Setup Steps for Administrators • Enter a name for your BlackArmor server. To make the server easy to identify on your local network, give it a unique and easy-to-remember name. The name can be up to 16 alphanumeric characters long and can include hyphens. Spaces are not allowed. • Enter a description for the server, using the location, content, or other feature of the server that will help you differentiate it from other servers on your local network. 4.
Setup Steps for Administrators 4. Select the share’s owner from the drop-down list of all user accounts. (See “Creating User Accounts” on page 21 to create individual user accounts.) 5. Select the types of protocols you want the share to support (see page 35). 6. Select the volume in which to create the share, if there is more than one volume on your server. 7. You can protect files on the share from being accidentally deleted by adding a recycle bin to the share.
Setup Steps for Administrators • Group: Group of users to which this account belongs, if any • Create User Private Share: Whether or not BlackArmor Manager should create a new private share for this account • Volume: Which volume (if there is more than one) the private share should be created in • Services: Which type(s) of file service should be supported by the private share 4. Click Submit. The new account appears in the list of user accounts.
Setup Steps for Administrators • Each user, including the administrator, must have a Global Access account to use this feature. Anyone who wants to access the BlackArmor server over the Web must have their own Global Access account. (Accounts are free.) Enabling Global Access to the Server (administrator task) 1. In the menu bar, select Access, then click Global Access. 2. Click the Enable check box. 3. Click Submit. Access is now enabled to the server.
Setup Steps for Administrators See the Global Access user documentation for help granting other people access to your private share. Connecting a USB Printer to Your BlackArmor Server Note: This step is optional. Only BlackArmor administrators can set up a printer. You can make a USB printer available on your local network by connecting it to your server. To connect a printer: 1. Ensure that the printer is powered off. 2.
Setup Steps for Administrators Creating Media and Music Folders Follow these steps if you need to create the Media Server folders: 1. Start BlackArmor Discovery. 2. Select the server: • (Windows) Select the server and then click View Drive Details. • (Mac) Select the server in the upper table of the Discovery window and then click Mount Share with the Public share selected in the lower table. 3. Select the Public share and then click View (Windows) or double-click the mounted share (Mac).
Getting Started as a BlackArmor User Getting Started as a BlackArmor User Follow the steps in this section to get started with your BlackArmor server. 1.
Getting Started as a BlackArmor User • • (Windows) Select a drive letter from the drop-down menu, then click Yes. The drive letter is assigned to the share. The share appears in Windows Explorer with that drive letter. If you have access to more than one share, continue to find and map additional shares. Note: You can mount/map as many public and private shares as you need to. However, to mount/map more than one private share, each private share must have the same log on credentials. 6.
Introduction 4.
Your Role as a BlackArmor Administrator Your Role as a BlackArmor Administrator BlackArmor administrators have full access to all features and settings on the BlackArmor server, and to all files stored on it. Your role as a BlackArmor administrator is to: • Manage the storage space available on your BlackArmor server by creating and modifying volumes and shares (see page 32). • Control access to the server by creating and managing BlackArmor user accounts (see page 37).
Your BlackArmor Server’s Default Settings Your BlackArmor Server’s Default Settings Your BlackArmor server is preconfigured with settings that are appropriate for typical use, so that you can get started storing, sharing, and protecting your files right away: • User accounts—The BlackArmor server includes one preconfigured user account for the administrator, which can be modified with a custom password during the initial setup (see page 19).
Managing BlackArmor Volumes, Shares and Storage your BlackArmor server from anywhere in the world, or share your files with anyone outside of your network, like business clients or friends (see page 22). • Downloader settings—The BlackArmor server is preconfigured to allow large Web file downloads at any time, using the BlackArmor Manager Downloader tool.
Managing BlackArmor Volumes, Shares and Storage • • • Share 1: Client Files • Share 2: Financial Files • Share 3: Human Resources Files Volume B: Backup File Storage • Share 1: Daily Backups • Share 2: Month-end Backups Volume C: Media Files • Share 1: Music Files • Share 2: Photo Files • Share 3: Video Files Working with Volumes By default, the available storage space in your BlackArmor server is configured into one volume that’s protected by RAID 1.
Managing BlackArmor Volumes, Shares and Storage Seagate recommends that only users familiar and comfortable with RAID technology make changes to the server’s RAID protection. Creating New Volumes As a BlackArmor administrator, you can create all the shares you want in the default volume, or you can create more volumes using BlackArmor Manager.
Managing BlackArmor Volumes, Shares and Storage Note: To mount/map more than one private share at a time, each private share must have the same log on credentials. Private shares are created as part of a BlackArmor user’s account. To create a private share, open BlackArmor Manager (see page 19). User accounts are in the Access menu. To modify a share’s permission settings, open BlackArmor Manager (see page 19). Share permissions are in the Access menu.
Managing BlackArmor Volumes, Shares and Storage Setting Storage Space Limits for BlackArmor Users By default, your BlackArmor server imposes no limits on a user’s storage space (except for the volume size set up for the user). However, as a BlackArmor administrator, you can set storage space limits on any user account or share. You can also set different limits for each user account, for each share that a user has access to, or set limits on some user accounts but not on others.
Managing BlackArmor Users To adjust the Downloader settings for your BlackArmor server, or to check the Downloader queue and re-prioritize existing jobs, open BlackArmor Manager (see page 19). Downloader Management is in the Storage menu. For step-by-step instructions for using BlackArmor Manager, refer to the online Help. Managing BlackArmor Users This section describes the features of a user account and provides an overview of how to set up new accounts using BlackArmor Manager.
Protecting Your BlackArmor Files with Network Backups Protecting Your BlackArmor Files with Network Backups You can set up NAS to NAS backup, where a permanent link is created between your BlackArmor server and another server on your network, and automatic and continuous backups of your BlackArmor server take place.
Setting Your BlackArmor Server as a Media Server 6. Select the storage volume. 7. Enter an alias name, then click Add new alias. 8. Click Submit. The settings are saved. See the BlackArmor Manager online help for more information about the types of backup tasks you can set up. Setting Your BlackArmor Server as a Media Server You can store photos, videos, and music on your BlackArmor server so that they can be accessed by anyone.
Monitoring Your BlackArmor Server Monitoring Status with the Server’s LEDs Your BlackArmor server has three LEDs to help you monitor the status of its components. (See the illustration on page 10 for help locating the LEDs.
Changing the BlackArmor Server’s Advanced Settings Using Email Alerts to Monitor Server Status Note: Only BlackArmor administrators can set up email alerts. You can use BlackArmor Manager to notify you by email when the status of the server changes or when a server setting is modified. You can set BlackArmor Manager to send email alerts to up to five people. You must have a Seagate Global Access account to receive email messages. To set up email alerts, open BlackArmor Manager (see page 19).
Changing the BlackArmor Server’s Advanced Settings • Web Access Protocol Settings • Workgroup and Domain Settings Dynamic Domain Name System (DNS) Settings Note: Only people familiar with Dynamic DNS should try changing these settings. Dynamic DNS is a way of maintaining the link between an unchanging domain name (like www.seagate.com) and the constantly changing IP address of a computer that uses DHCP instead of a static IP address.
Changing the BlackArmor Server’s Advanced Settings Secure Socket Layer (SSL) Settings Note: Only people familiar with SSL should try adding SSL support to the BlackArmor server. SSL (also known as Transport Layer Security) is a type of encryption used to protect data being sent over a network or the Internet. SSL uses a system of keys, like secret passwords, to send and receive files securely. See “Web Access Protocol Settings” on page 43 for more information.
Maintaining Your BlackArmor Server access the server. Users within the domain receive their own unique accounts and must be authenticated to receive access. The domain’s administrator must authorize the BlackArmor server as a domain member. You must know the domain administrator’s user name and password to add your server to a domain. See the BlackArmor Manager online help for instructions on adding the server as a domain member.
Resetting Your BlackArmor Server Keeping the Server’s Firmware Current Note: Only a BlackArmor administrator can update the server’s firmware. You should update your server’s firmware (essentially, software that’s built into the server) as new versions become available, to ensure that you have the most up-to-date features and functionality. You can find the new versions of BlackArmor firmware on the Seagate Web site at www.seagate.com.
Introduction 5. Tips for BlackArmor® Users • Introduction • Understanding Your BlackArmor User Account • Accessing Shares and Files on the BlackArmor Server • Backing Up Your Files • Accessing Your BlackArmor Files Over the Web • Downloading Large Web Files to Your BlackArmor Server • Retrieving Deleted Files from the Recycle Bin Introduction This chapter provides tips and information that will help BlackArmor® users get the most out of the BlackArmor server.
Understanding Your BlackArmor User Account Private Shares Private shares are password protected and restricted to use by people designated by your BlackArmor administrator. Once the BlackArmor administrator creates a user account, you can limit access to a private share by: • Limiting access to this share to specified BlackArmor users only. • Limiting some BlackArmor users to read-only access.
Accessing Shares and Files on the BlackArmor Server Grace Time Limits for Quotas If there is a storage quota for your account, your BlackArmor administrator can set a grace time limit, which allows a quota to exceed its storage limitations for a period of time. Once the grace date is reached, no additional files can be added until space is made available. See your BlackArmor administrator to find out if the server has any grace time limits for stored files.
Backing Up Your Files Backing Up Your Files To protect your important files from loss, corruption, or accidental deletion, you should complete and maintain regular file backups using BlackArmor Backup. You can also back up files by downloading them from your BlackArmor server to an external USB drive, or uploading them from a USB drive to the server.
Accessing Your BlackArmor Files Over the Web Accessing Your BlackArmor Files Over the Web If your BlackArmor administrator has enabled Global Access on the server, sign up for a free Global Access account so you can access your BlackArmor server files over the Web.
Retrieving Deleted Files from the Recycle Bin Retrieving Deleted Files from the Recycle Bin Shares on your BlackArmor server may be protected by the BlackArmor Manager Recycle Bin. When the Recycle Bin is enabled on a share, BlackArmor Manager saves files deleted from the share so that they may be retrieved if you need them back. If you accidentally delete a file, open BlackArmor Manager (see page 19) and then click Recycle Bin.
General Troubleshooting Tips 6. Solving Problems This chapter provides solutions to the most common problems you may encounter while setting up and using your BlackArmor® server: • General Troubleshooting Tips • Common Problems and Solutions General Troubleshooting Tips If you have problems setting up or using your BlackArmor server, follow these suggestions: • Ensure that the server is properly connected to your local network. Check that the Ethernet cable is connected and functioning properly.
Common Problems and Solutions I can’t open BlackArmor Manager. Check that the server is powered on and connected to the network. Run BlackArmor Discovery and try to reconnect with the server, then launch BlackArmor Manager. I can’t log in to BlackArmor Manager. Ensure that you are using a valid user name and password. Remember that user names and passwords are case-sensitive. I can’t access a share. Ensure that you have access to that share. Ensure that you are using a valid user name and password.
7. Technical Specifications Network Connection • 1 10/100/1000 Ethernet RJ-45 network connector USB Ports • 2 USB 2.0 ports Power Supply • 36W external power supply (full range AC input; 12V DC output) Disk Drives • 2 SATA II disk drives Physical Dimensions • Height: 200 mm • Width: 118 mm • Depth: 189 mm Power • Power Rating: 100–240VAC, 50–60 Hz • Input Voltage: 90–264VAC • Steady AC Current: 1.
8. Glossary access level Also known as permission level, the amount of access any person has to the BlackArmor® server. BlackArmor Manager has two permission levels: administrator and user. administrator A BlackArmor administrator is responsible for the BlackArmor server and all its settings. An administrator can set up or delete user accounts, group accounts, and shares; assign or remove access permissions; modify any setting on the server; and create other administrators. See also user.
group account In BlackArmor Manager, a collection of user accounts grouped together to make it faster and easier to manage access to shares. All users in a group have the same level of access to any particular share. See also user account. hot-swap To remove and replace a disk drive without first powering off the server. HTTP (Hypertext Transfer Protocol) Rules for exchanging the most common form of documents (hypertext documents) over the Internet.
private share A folder that is accessible only to users with permission granted by the share’s owner. RAID Redundant Array of Independent Disks. A technology that combines disk drives together for improved performance and fault tolerance (the ability to withstand the failure of a disk drive). RAID 0 See stripe. RAID 1 See mirror. RAID 5 A level of RAID protection. A volume with RAID 5 is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy.
server A computer or device on a network that manages resources. The BlackArmor server is a file server, a storage appliance that’s dedicated to storing files; it can also be used as a print server, a device that manages one or more printers. share A folder on your BlackArmor server that stores and protects backup files, as well as other files that can be accessed by other people. SMART Self-Monitoring Analysis and Reporting Technology.
UPS Uninterruptible Power Supply. A power supply that has a battery in it that maintains power to a computer or server in the event of a power failure. A UPS is intended to provide enough power for you to save whatever files you’re working on and properly power off the computer or server; it’s not meant to keep any system running for the duration of a power failure. USB Universal Serial Bus. The interface between your computer and the USB devices you plug into it.
Index Index default server settings 31 default settings resetting the server 45 A Discovery Tool 9 administrator password 19 disk drives SMART diagnosis 41 administrators 7 allocating space to users 36 domains 43 limiting storage space 36 drag&sort 35 setting time limits 49 Dynamic DNS 42 time limits for storage 49 E tips for getting started 14 email alerts 41 alerts 41 Ethernet port 10 automatic firmware updates 45 events 41 B F BlackArmor file service support 35 components 9 file
Index M Reset button 12 maintaining the server 44 resetting 45 manual firmware updates 45 safety 44 monitoring setup wizard 19 email alerts 41 SMART diagnosis 41 LEDs 40 specifications 55 N System Status LED 11 network troubleshooting 53 updating the firmware 45 default settings 31 NFS 35 setup wizard 19 NTP 42 shares O default settings 31 operating system support 8 drag&sort service 35 P file service support 35 power 42 limiting storage space 36 Power button 11 recycle bin ser
Index RAID 33 default settings 31 W Web access protocol 43 Web access workgroups 43 BlackArmor® NAS 220 User Guide (Version 2) 65
