BlackArmor® NAS 110 User Guide
BlackArmor® NAS 110 User Guide © 2009 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners. When referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity.
Contents Contents 1. Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding More Information . . . . . . . . . . . . .
Contents 4. Getting the Most from Your BlackArmor® Server . . . . . . . . . . . . . 29 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Your Role as a BlackArmor Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Your BlackArmor NAS 110 Server’s Default Settings . . . . . . . . . . . . . . . . . 31 Managing Volumes, Shares and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding Volumes and Shares . . .
Contents Automatic Sorting for Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Grace Time Limits for Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 File Protocol Support on Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Accessing Shares and Files on the Server . . . . . . . . . . . . . . . . . . . . . . . . . 47 Backing Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide 1. Preface • About This Guide • Kit Contents • System Requirements • Finding More Information About This Guide This User Guide provides all the information you need to successfully set up and use your Seagate BlackArmor® NAS 110 server (BlackArmor NAS 110 server). This guide contains complete setup instructions, as well as reference information about the components and features of your BlackArmor NAS 110 server.
System Requirements System Requirements Any computer that will be used to access your BlackArmor NAS 110 server must meet these requirements: • A Microsoft Windows® or Apple Macintosh® computer running one of these operating systems: • Windows XP or Windows Vista®, with the latest Service Pack installed • Mac OS X 10.4.
Introduction 2. All About the Seagate BlackArmor® NAS 110 • Introduction • About the BlackArmor NAS 110 Server • What You Can Do With the BlackArmor NAS 110 Server • The Difference Between a BlackArmor Administrator and User • How to Get Started Introduction This chapter introduces the components and features of your BlackArmor NAS 110® server, describes what the server can be used for, and introduces the difference between BlackArmor NAS 110 administrators and general BlackArmor NAS 110 users.
About the BlackArmor NAS 110 Server • BlackArmor Backup—Software that helps you back up files, applications, and even operating systems to your BlackArmor NAS 110 server. You can also restore your system and data using this software. See the BlackArmor Backup User Guide for details. Features of the BlackArmor NAS 110 Server The BlackArmor NAS 110 server includes: • One Serial ATA (SATA) disk drive.
About the BlackArmor NAS 110 Server OneTouch Button System Status Figure 1: OneTouch USB Port (1) Hard Drive Activity Front of BlackArmor Server BlackArmor® NAS 110 User Guide 11
What You Can Do With the BlackArmor NAS 110 Server Kensington Lock LAN Port Power Button USB Port (2) Figure 2: Back of BlackArmor Server What You Can Do With the BlackArmor NAS 110 Server In general, you can use your BlackArmor NAS 110 server to: • Create a central storage place for the files you want to share with other people on your local network or over the Internet. • Create and maintain automatic backup copies of all your files—even your operating systems.
The Difference Between a BlackArmor Administrator and User • Recover quickly from a computer disaster, such as the unintentional deletion of important files, the failure of a disk drive, or the loss or theft of your computer. • Access your BlackArmor NAS 110 server over the Internet from anywhere in the world to download files that you need where you are, or upload files that you want to secure or share while you’re out of the office. • Share a USB printer with other people on your local network.
How to Get Started • Download large Web files directly to the server • Access music, video, and photos (if the BlackArmor NAS 110 server is set up as a media server) • Share a USB printer that’s connected to the BlackArmor NAS 110 server (if any) Note: The administrator can also create a user account that has administrative privileges. See the BlackArmor Manager help for instructions. How to Get Started This section describes the getting-started tasks for BlackArmor administrators and users.
How to Get Started BlackArmor Users Start Here To get started with your BlackArmor NAS 110 server: 1.
Introduction 3. Getting Started with Your BlackArmor® Server • Introduction • Setup Steps for Administrators • Getting Started as a BlackArmor User Introduction This chapter provides step-by-step instructions for installing and setting up your BlackArmor® NAS 110 server and software. If you are not a BlackArmor administrator, skip to page 26. Note: For an overview of the setup steps, see “How to Get Started” on page 14.
Setup Steps for Administrators Setup Steps for Administrators If you are not a BlackArmor administrator, skip to page 26. Installing the BlackArmor NAS 110 Server and Software Before you begin: • Ensure that your computer meets the requirements listed on page 8. • Ensure that you have a solid, flat, stable surface for the server to sit on in an area with reliable ventilation. Ensure that the server’s vents will not be covered or blocked and that the server is not placed near a heat source.
Setup Steps for Administrators The server powers on automatically and the LED lights on the front panel of the server illuminate. 3. Insert the installation CD into your computer. The installation wizard opens automatically. Install both BlackArmor Discovery and BlackArmor Backup unless you are already using another backup software program. 4. Click Next. 5. Click Next to accept the default installation location; or, click Browse to select a custom location, then click Next. 6.
Setup Steps for Administrators Completing the Initial Setup The first time you log in to your BlackArmor NAS 110 server, the setup wizard opens. To complete the setup: 1. Click Next to begin the initial setup of the BlackArmor server. 2. Read the Seagate BlackArmor license agreement, then click I Agree. 3. Customize your server’s basic settings: • Enter a name for your BlackArmor NAS 110 server. To make the server easy to identify on your local network, give it a unique and easy-to-remember name.
Setup Steps for Administrators To create custom shares: 1. In the menu bar, select Storage, click Shares, then click the Add icon. 2. Enter a name for the new share. To make the share easy to recognize on the server, give it a name that’s descriptive and easy to remember. 3. Enter a description of the share. 4. Select the share’s owner from the drop-down list of all user accounts. (See Creating User Accounts to create individual user accounts.) 5.
Setup Steps for Administrators 3.
Setup Steps for Administrators Making BlackArmor Accessible Using Seagate Global Access Note: This step is optional. Only BlackArmor administrators can enable global access for the server. You can choose to make the BlackArmor NAS 110 server’s files and folders accessible over the Web by enabling Global Access in BlackArmor Manager. Seagate Global Access is a service that you can use to view, download, share, and work with the files stored on your BlackArmor NAS 110 server from anywhere in the world.
Setup Steps for Administrators 6. Click Submit. See the Global Access user documentation for help granting other people access to your private share. Signing in to Your Seagate Global Access Account 1. Log in to the server with your user account. 2. In the Menu bar, select Global Access. 3. If not entered, enter your Seagate Global Access email address and password. 4. Click Sign In to Your Account. See the Global Access user documentation for help granting other people access to your private share.
Setup Steps for Administrators Your BlackArmor NAS 110 server can also function as an iTunes server so that BlackArmor users can stream music directly to a network computer with iTunes installed, or to an iPod® connected to a network computer. 4. Set a recurring time for the server to check for new music. You can set the time from every five minutes to once a day. 5. Click Submit to save the settings. The media service is enabled.
Getting Started as a BlackArmor User • Monitor the server locally or remotely (see page 39). The remainder of this guide introduces the server’s features and provides some recommendations to help you create a storage system that meets your needs. Note: Don’t forget that you are also a BlackArmor user. To begin storing, backing up, and sharing your files, continue with “Getting Started as a BlackArmor User” on page 26.
Getting Started as a BlackArmor User • To view shares, select the share and then click View. • To map a share, select the share you want, then click Map. • • If prompted, log in using your BlackArmor NAS 110 user name and password. The share is mounted and its icon appears on your Desktop (Mac). • (Windows) Select a drive letter from the drop-down menu, then click Yes. The drive letter is assigned to the share. The share appears in Windows Explorer with that drive letter.
Getting Started as a BlackArmor User 4. The page refreshes to indicate that Seagate has sent you an email. Global Access sends an invitation to join to the email address you entered; the email contains a link to a Web page where you can open a Global Access account. Follow the on-screen instructions to open the account and log in to Global Access. Click the Help button on the Global Access Web site for instructions on using Seagate Global Access.
Introduction 4.
Your Role as a BlackArmor Administrator Your Role as a BlackArmor Administrator BlackArmor administrators have full access to all features and settings on the BlackArmor NAS 110 server, and to all files stored on it. Your role as a BlackArmor administrator is to: • Manage the storage space available on your BlackArmor NAS 110 server by creating and modifying volumes and shares (see page 32). • Control access to the server by creating and managing BlackArmor user accounts (see page 36).
Your BlackArmor NAS 110 Server’s Default Settings Your BlackArmor NAS 110 Server’s Default Settings Your BlackArmor NAS 110 server is preconfigured with settings that are appropriate for typical use, so that you can get started storing, sharing, and protecting your files right away: • User accounts—The BlackArmor NAS 110 server includes one preconfigured user account for the administrator, which can be modified with a custom password during the initial setup (see page 20).
Managing Volumes, Shares and Storage enable the iTunes service so that BlackArmor users can stream music directly to a network computer with iTunes installed (see page 24).
Managing Volumes, Shares and Storage Working with Volumes By default, the available storage space in your BlackArmor NAS 110 server is configured into one volume. Creating New Volumes As a BlackArmor administrator, you can create all the shares you want in the default volume, or you can create a second volume using BlackArmor Manager. When you create a volume, you can specify the size of the volume; any remaining space is available for the second volume.
Managing Volumes, Shares and Storage Note: To mount/map more than one private share at a time, each private share must have the same log on credentials. Private shares are created as part of a BlackArmor user’s account. To create a private share, open BlackArmor Manager (see page 19). User accounts are in the Access menu. To modify a share’s permission settings, open BlackArmor Manager (see page 19). Share permissions are in the Access menu.
Managing Volumes, Shares and Storage Setting Storage Space Limits for BlackArmor Users By default, your BlackArmor NAS 110 server imposes no limits on a user’s storage space (except for the volume size set up for the user). However, as a BlackArmor administrator, you can set storage space limits on any user account or share. You can also set different limits for each user account, for each share that a user has access to, or set limits on some user accounts but not on others.
Managing BlackArmor Users To adjust the Downloader settings for your BlackArmor NAS 110 server, or to check the Downloader queue and re-prioritize existing jobs, open BlackArmor Manager (see page 19). Downloader Management is in the Storage menu. For step-by-step instructions for using BlackArmor Manager, refer to the online Help. Managing BlackArmor Users This section describes the features of a user account and provides an overview of how to set up new accounts using BlackArmor Manager.
Protecting Your Files with Network Backups Protecting Your Files with Network Backups You can set up NAS to NAS backup, where a permanent link is created between your BlackArmor NAS 110 server and another server on your network, and automatic and continuous backups of your BlackArmor NAS 110 server take place. These continuous backups provide the best protection against data or device loss.
Setting Your BlackArmor Server as a Media Server 7. Enter an alias name, then click Add new alias. 8. Click Submit. The settings are saved. 9. See the BlackArmor Manager online help for more information about the types of backup tasks you can set up. Setting Your BlackArmor Server as a Media Server You can store photos, videos, and music on your BlackArmor NAS 110 server so that they can be accessed by anyone.
Monitoring Your BlackArmor NAS 110 Server Monitoring Your BlackArmor NAS 110 Server BlackArmor Manager and the BlackArmor NAS 110 server itself provide many ways to monitor the server’s activity and status: • Monitoring Status with the Server’s LEDs • Using Email Alerts to Monitor Server Status • Checking Disk Drive Status Using SMART Monitoring Status with the Server’s LEDs Your BlackArmor NAS 110 server has several LEDs to help you monitor the status of its components, as well as its network and ba
Changing the Server’s Advanced Settings 2. If the LAN port LED has gone off, you may have lost your network connection. If the disk drive LED is amber in color, the drive may have failed (or been removed). See Chapter 6 “Solving Problems” on page 51 for help solving the problem. Using Email Alerts to Monitor Server Status Note: Only BlackArmor administrators can set up email alerts.
Changing the Server’s Advanced Settings • “Power Saving Settings” on page 41 • “Secure Socket Layer (SSL) Settings” on page 42 • “Uninterruptible Power Supply (UPS) Settings” on page 42 • “Web Access Protocol Settings” on page 42 • “Workgroup and Domain Settings” on page 42 Dynamic Domain Name System (DNS) Settings Note: Only people familiar with Dynamic DNS should try changing these settings. Dynamic DNS is a way of maintaining the link between an unchanging domain name (like www.seagate.
Changing the Server’s Advanced Settings Secure Socket Layer (SSL) Settings Note: Only people familiar with SSL should try adding SSL support to the BlackArmor NAS 110 server. SSL (also known as Transport Layer Security) is a type of encryption used to protect data being sent over a network or the Internet. SSL uses a system of keys, like secret passwords, to send and receive files securely. See “Web Access Protocol Settings” on page 42 for more information.
Maintaining Your BlackArmor NAS 110 Server Alternatively, you can set your BlackArmor NAS 110 server as a domain member. A domain is a group of computers administered as a single unit from a central location. When you add the BlackArmor server as a domain member, it is centrally managed by a Windows domain controller, which provides another level of security when users attempt to access the server. Users within the domain receive their own unique accounts and must be authenticated to receive access.
Resetting Your BlackArmor NAS 110 Server Keeping the Server’s Firmware Current Note: Only a BlackArmor administrator can update the server’s firmware. You should update your server’s firmware (essentially, software that’s built into the server) as new versions become available, to ensure that you have the most up-to-date features and functionality. You can find the new versions of BlackArmor NAS 110 firmware on the Seagate Web site at www.seagate.com.
Introduction 5. Tips for BlackArmor® Users • Introduction • Understanding Your BlackArmor User Account • Accessing Shares and Files on the Server • Backing Up Your Files • Accessing Your BlackArmor Files Over the Web • Downloading Large Web Files to Your BlackArmor Server • Retrieving Deleted Files from the Recycle Bin Introduction This chapter provides tips and information that will help BlackArmor® users get the most out of the BlackArmor NAS 110 server.
Understanding Your BlackArmor User Account Private Shares Private shares are password protected and restricted to use by people designated by your BlackArmor administrator. Once the BlackArmor administrator creates a user account, you can limit access to a private share by: • Limiting access to this share to specified BlackArmor users only. • Limiting some BlackArmor users to read-only access.
Accessing Shares and Files on the Server Grace Time Limits for Quotas If there is a storage quota for your account, your BlackArmor administrator can set a grace time limit, which allows a quota to exceed its storage limitations for a period of time. Once the grace date is reached, no additional files can be added until space is made available. See your BlackArmor administrator to find out if the server has any grace time limits for stored files.
Backing Up Your Files Backing Up Your Files To protect your important files from loss, corruption, or accidental deletion, you should complete and maintain regular file backups using BlackArmor Backup. You can also back up files by downloading them from your BlackArmor NAS 110 server to an external USB drive, or uploading them from a USB drive to the server.
Accessing Your BlackArmor Files Over the Web ports), then open BlackArmor Manager (see page 19). The Backup Manager is in the Storage menu. For step-by-step instructions for backing up your files, refer to the BlackArmor Manager online Help. Backing up Using the Front USB Port The front USB port on the BlackArmor server is used for the OneTouch™ backup feature, which copies the contents from the attached USB flash drive to a predefined folder on the server.
Downloading Large Web Files to Your BlackArmor Server • Upload important files from your laptop so that you know they’re safe while you continue to travel. • Grant other people access to files on your private share. To access your BlackArmor NAS 110 server over the Web: • Ensure that Global Access is enabled on the BlackArmor NAS 110 server. See your BlackArmor administrator to find out more. • Create a Global Access account.
General Troubleshooting Tips 6. Solving Problems This chapter provides solutions to the most common problems you may encounter while setting up and using your BlackArmor® server: • General Troubleshooting Tips • Common Problems and Solutions • Resetting Your BlackArmor NAS 110 Server General Troubleshooting Tips If you have problems setting up or using your BlackArmor NAS 110 server, follow these suggestions: • Ensure that the server is properly connected to your local network.
Common Problems and Solutions I can’t open BlackArmor Manager. Check that the server is powered on and connected to the network. Run BlackArmor Discovery and try to reconnect with the server, then launch BlackArmor Manager. I can’t log in to BlackArmor Manager. Ensure that you are using a valid user name and password. Remember that user names and passwords are case-sensitive. I can’t access a share. Ensure that you have access to that share. Ensure that you are using a valid user name and password.
7. Technical Specifications Network Connection • 1 10/100/1000 Ethernet RJ-45 network connector USB Ports • 2 USB 2.0 ports (1 at front, 1 at rear) Power Supply • 90W external power supply (full range AC input; 19V DC output) Disk Drives • 1 SATA II disk drive Physical Dimensions • Height: 173 mm • Width: 60 mm • Depth: 146.5 mm Power • Power Rating: 100–240VAC, 50–60 Hz • Input Voltage: 90–264VAC • Steady AC Current: 1.
8. Glossary access level Also known as permission level, the amount of access any person has to the BlackArmor® server. BlackArmor Manager has two permission levels: administrator and user. administrator A BlackArmor administrator is responsible for the BlackArmor NAS 110 server and all its settings. An administrator can set up or delete user accounts, group accounts, and shares; assign or remove access permissions; modify any setting on the server; and create other administrators. See also user.
group account In BlackArmor Manager, a collection of user accounts grouped together to make it faster and easier to manage access to shares. All users in a group have the same level of access to any particular share. See also user account. hot-swap To remove and replace a disk drive without first powering off the server. The drive inside the BlackArmor NAS 110 is not user replaceable.
RSA key An encryption decoder that’s part of SSL, a type of encryption used to protect data being sent over a network or the Internet. “RSA” stands for Rivest, Shamir, and Adelman, who invented the technology. Seagate Global Access A service that you can use to view, download, share, and work with the files stored on your BlackArmor server from anywhere in the world. You can also use Global Access to upload files to your BlackArmor server. server A computer or device on a network that manages resources.
USB drive A portable disk drive that connects to a computer with a USB cable, instead of being installed inside the computer itself. Also known as a thumb drive, jump drive, flash drive, or external USB hard drive. user In BlackArmor Manager, a person who can save, back up, and share files using the BlackArmor NAS 110 server, but who can’t modify user account, group account, share, or server settings.
Index Index C connecting to server 19 D A default administrator password 19 administrator password 19 default server settings 31 administrators 7 default settings resetting the server 44 allocating space to users 35 limiting storage space 35 Discovery Tool 9 setting time limits 47 disk drive 10 time limits for storage 47 disk drives SMART diagnosis 40 tips for getting started 14 alerts 40 domains 43 automatic firmware updates 44 drag&sort 34 B Dynamic DNS 41 backup E front USB port 49
Index K power saving 41 kit contents 7 Reset button 10 L resetting 44 LAN port 10 safety 43 LEDs 10, 39 setup wizard 20 M SMART diagnosis 40 maintaining the server 43 specifications 53 manual firmware updates 44 troubleshooting 51 monitoring updating the firmware 44 USB ports 10 email alerts 40 LEDs 39 setup wizard 20 shares N default settings 31 network drag&sort service 34 default settings 31 NFS 34 file service support 34 NTP 41 limiting storage space 35 O recycle bin servic
Index default settings 31 workgroups 42 Web access protocol 42 BlackArmor® NAS 110 User Guide 61
