User`s manual

29
ARS-2017E Manual
4. An error happened in accessing Mirror’s hard drives or no access
l Confirm if the connection of Mirror Smart and SCSI cable is loose.
l Confirm if the quality of SCSI cable and that of terminator are good enough.
ARS-2017E communicates with the SCSI card by 160MB/s of transfer rate,
so if the SCSI cable or terminator is bad, the communication will be un-
stable. Whenever there is a problem happening, try to lower the transfer
rate to verify if it is the problem of SCSI cable. Please choose a SCSI
cable and a terminator carefully.
l If the problem is the hard drive, try to get another one, and set Mirror Smart
again.
5. Update the firmware of Mirror Smart and change the mirror size
Refer to Appendix 2.
6. OS didn’t detect Mirror Smart’s hard drives
l Confirm if the SCSI card has been correctly installed (see the following
steps 1 to 3).
l If the installation of driver is correct, please confirm if Device Manager has
detected the disk of Mirror Smart (see step 4).
l If the hard drive is new, and hasn’t been partitioned and formatted, initialize
it with the disk management tool (see step 5).